Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
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Lisez les avis des autres
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
L'entreprise a répondu
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
942 avis
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Réponse de Route One
Hi there,
Thank you so much for the awesome feedback! We're really glad to hear you rate us as one of the top UK skate shops—that means a lot.
We truly appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Love everything about Route One!
Love everything about Route One!
Best baggy jeans around and the fit and price are amazing. Both me and my husband shop here and have done for years. Always arrives speedily and the returns process is super simple.
13 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your amazing feedback! We're really glad to hear you love our baggy jeans and that the fit and pricing hit the mark.
It’s great to know both you and your husband have been shopping with us for years—that kind of support means a lot. We're also pleased to hear delivery and returns have been smooth and easy for you.
We truly appreciate your loyalty and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Great customer service
Great customer service, had a small issue with my order but they sorted it all out for me very quickly 👍 nice one
16 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear our team could quickly sort out the issue for you.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were happy with the service and rapid delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Incredibly quick delivery
Incredibly quick delivery, great prices, no trouble, highly recommended!
16 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were happy with the quick delivery, great prices, and smooth experience.
We truly appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
I have used your company to send…
I have used your company to send skateboarding items to my grandson in London and it is a big bonus for me to arrange delivery direct to him instead of it coming here to me first. Thank you for a fast efficient friendly service!
17 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your lovely feedback! We're really glad to hear how convenient it’s been to send items directly to your grandson—that’s exactly what we aim for.
It’s great to know you’ve had a fast, efficient, and friendly experience with us.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Very good fast delivery will buy some…
Very good fast delivery will buy some more stuff for next time
17 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were happy with the fast delivery.
We appreciate your support and look forward to seeing you again for your next purchase!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear your order arrived quickly and that you've chosen us again for your son-in-law—that’s great to hear!
We truly appreciate your continued support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Well packaged and delivered swiftly
Well packaged and delivered swiftly. Great company.
23 avril 2026
I have used route one for 20+ years
I have used route one for 20+ years, its my favourite store easily, keep up the good work!
13 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your amazing feedback and for your support over the past 20+ years—that really means a lot to us! We're thrilled to hear we're your favourite store.
We truly appreciate your loyalty and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
My order came on time
My order came on time
Item arrived in good condition and as described in the advert
All Good
Many Thanks
17 avril 2026
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear your order arrived on time and in good condition, just as described.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Ongoing customer great service
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was slightly iffy this time all was well. Great customer service and good products. 10/10 experience
17 avril 2026
Réponse de Route One
Hey Mohammad,
Thank you for such a lovely review!
I’m really pleased I could help with your delivery issue, and I appreciate your patience while we got it sorted.
Very happy you are now getting to enjoy the purchase!
Feel free to reach out anytime if you need anything.
All the best,
Meg
Route One Customer Care
Very good service quality was great for…
Very good service quality was great for clothes
17 avril 2026
There was no free grip tape
There was no free grip tape
With the deck I per chased ,
tell me why ,
What have I done wrong
16 avril 2026
Réponse de Route One
Hi there,
Thank you for your feedback, and our apologies for any confusion around this.
There should be a pop-up when adding a deck to your basket, giving you the option to include free grip tape, which needs to be selected.
It looks like only the deck came through on your order.
If you did select the free grip option and it didn’t work, we’re really sorry about that - we’ll flag this with our web team to investigate.
I’ll drop you a message now to see what grip you’d like and get it sent out today.
Hope to speak to you soon.
Meg
Route One Customer Care
Great experience all round
Great prices, quick delivery and great comms. Highly recommended
9 avril 2026
Réponse de Route One
Hey James,
Thanks for the fab review!
Really appreciate the recommendation.
We’re so pleased you had such a positive experience across the board.
Until next time,
Meg
Route One Customer Care
Brand new board came completely warped
Brand new board came completely warped, front right wheel sits 10mm of the ground
13 avril 2026
Réponse de Route One
Hey Jude,
So sorry to hear this happened.
I’ll reach out to you directly to request a few photos and some more details.
As soon as we have everything, we’ll get this sorted for you straight away.
Kind Regards,
Meg
Route One Customer Care
Schneller Versand
Schneller Versand, freundlicher Kundendienst, hier würde ich gerne wider bestellen
16 avril 2026
Réponse de Route One
Hey Ronny,
Thank you for the awesome feedback!
So pleased you loved the customer service and the goods got to you in a great time.
Long may this continue!
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Scott,
Really appreciate the feedback!
Great pricing and fast delivery are a great combo!
Look forward to the next time.
All the best,
Meg
Route One Customer Care
Super customer service!
14 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear you had a great experience with our customer service.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
A really easy site to navigate and use
A really easy site to navigate and use, quick and easy checkout and my shoes arrived really quickly. Top tier.
16 avril 2026
Réponse de Route One
Hi there,
Thank you so much for the great feedback! We're really glad to hear you found the site easy to use and checkout smooth, and that your shoes arrived quickly.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
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