Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
L'entreprise a répondu
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
942 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great products and fast delivery!
20 avril 2026
Réponse de Route One
Hey Jim,
Thanks so much for your lovely review.
Great to hear everything got to you nice and fast!
All the best,
Meg
Route One Customer Care
Always quick postage and great stuff
Always quick postage and great stuff. Little bit too great as I keep visiting their site 😁
22 avril 2026
Réponse de Route One
Hi there,
Thank you so much for the great feedback! We're really glad to hear you're happy with the quick delivery and the products.
We’ll take “a little bit too great” as a compliment 😄—always good to have you coming back!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Excellent service
Excellent service, items dispatched quickly, when I needed to make a return the courier service made an error which when I alerted customer service to, they rectified quickly and issued a refund. Would definitely recommend and will use again. Thanks to Meg for your assistance.
28 avril 2026
Avis spontané
Réponse de Route One
Hey there,
Thanks so much for your review, and your recommendation means a lot to us!
I’m really pleased I could help get everything resolved quickly for you. We always aim to make things as smooth as possible, so it’s great to hear your experience reflects that!
Let us know if you ever need anything in the future.
All the best,
Meg
Route One Customer Care
Easy to order saved my payment details
Easy to order saved my payment details
Quick delivery
Reasonable price when buying two items ie shorts
21 avril 2026
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found ordering easy, and that your payment and delivery experience were smooth and quick.
It’s also great to know you were happy with the pricing when buying multiple items!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Very great 👌
21 avril 2026
fast delivery
fast delivery, packaged well. The website was easy to use and the grip tape was done to a good standard.
20 avril 2026
Réponse de Route One
Hey Ted,
Awesome feedback - thank you!
Glad it all turned up quick and you’re happy with the finish.
Catch you on the next one!
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Simon,
Thanks so much for the 5-star review!
Thrilled to hear you’re happy with the service.
Hope the purchase is treating you well!
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Adrian,
Thank you for the fab feedback!
Awesome to hear you loved the service.
Catch you again soon.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Joanna,
Thank you for the 5 stars - we really appreciate it.
Love that you are a fan of the socks. We can't get enough!
Super pleased you felt everything ran smoothly when ordering.
Hope to see you again soon.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the products, pricing, and delivery time.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
great service good delivery all in all…
great service good delivery all in all very pleased
20 avril 2026
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were pleased with the service and delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
Route one is one of the best places to…
Route one is one of the best places to shop for skateboarding clothing I love everything they have to offer and having visited thier store in Oxford and purchased online from them I can say the service is exceptional
20 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your amazing feedback! We're really glad to hear you love our range and have had such positive experiences both online and in our Oxford store.
It’s great to know our service has stood out to you—that means a lot to us!
We truly appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One Customer Care
I Always shop here !
17 avril 2026
Meg’s customer service was excellent
Meg’s customer service was excellent! She was attentive, friendly, and resolved my issue quickly and efficiently.
23 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear Meg provided such excellent service and was able to resolve your issue quickly and efficiently.
We’ll be sure to pass your lovely comments on to her—she’ll really appreciate it!
All the best,
Maddi
Route One Customer Care
Great shopping experience
Good stock availability, reasonably priced, well packaged and quick delivery. Cheers to the Route One Team.
20 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were happy with our stock availability, pricing, packaging, and quick delivery.
We’ll be sure to pass your kind words on to the team—they’ll really appreciate it!
All the best,
Maddi
Route One Customer Care
Everything was perfect but i asked for…
Everything was perfect but i asked for it to be gripped and it came ungripped.
20 avril 2026
Réponse de Route One
Hi there,
Thank you for your feedback—we really appreciate it. We're glad to hear everything else was spot on, but we're sorry the deck arrived ungripped as requested.
That’s not the experience we aim to provide, and we’ll be sure to pass this on to our warehouse team to help prevent it happening again.
If you need any assistance, please don’t hesitate to get in touch—we’d be happy to help.
All the best,
Maddi
Route One Customer Care
Everything arrived quick and it’s…
Everything arrived quick and it’s amazing quality will definitely order again
20 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear everything arrived quickly and that you’re happy with the quality.
We truly appreciate your support and look forward to your next order!
All the best,
Maddi
Route One Customer Care
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you were happy with the fast delivery and the quality of your backpack.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
The man in the bristol branch was ever…
The man in the bristol branch was ever so helpful
17 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear you had a great experience in our Bristol store and that our team member was so helpful.
We’ll be sure to pass your comments on to the store team—they’ll really appreciate it!
We hope to see you again soon.
All the best,
Maddi
Route One Customer Care
Thank you.
Thank you.
Quick, no quibble, exchange for a larger size when the size I ordered first was too small for me.
5 avril 2026
Réponse de Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear your exchange was quick and hassle-free, and that you were able to get the right size.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.