Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
L'entreprise a répondu
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
942 avis
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Fast delivery
Fast delivery. As described. My son is super happy with them. We will come back to you again.
13 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your lovely feedback! We're really glad to hear your order arrived quickly and was just as described.
It’s great to know your son is super happy with them—that’s what we love to hear! We truly appreciate your support and look forward to welcoming you back again.
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear you're happy with the quality of the products and the delivery speed.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Excellent service
Excellent service, quick delivery, great quality… bought items as a gift so haven’t worn personally but they look great!
13 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your lovely feedback! We're really glad to hear you were happy with the service, quick delivery, and quality.
We hope the gift is a big hit—it’s great to know everything looked spot on!
We appreciate your support and hope to see you again soon.
All the best,
Maddi
Route One
simple easy order
ordered on the app got an extra 10% off even on already discounted item quick delivery cam within a few days of ordering
15 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you were able to grab an extra discount on top of a sale item—that’s always a win!
It’s great to know your order arrived quickly too. We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Fast delivery
13 avril 2026
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear you were happy with the fast delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Bad delivery service
I don't have anything against the shop, the staff is super helpful. However if you're shopping online, don't bother, because the delivery service is horrible. No fault of route one to be fair, but there isn't an option for delivery to a pick up point and the courier they use just refuses to deliver. Instead you can go to any skater shop and buy the same stuff for the same price without dealing with delivery issues.
14 avril 2026
Réponse de Route One
Hi there,
Thank you for your honest feedback—we really appreciate you taking the time to share your experience.
We're really glad to hear you've had positive experiences with our in-store team, but we're sorry to hear the delivery side let things down. While we work closely with our couriers, we understand how frustrating this can be and we’ll be sure to pass your comments on as feedback.
We’re also always looking at ways to improve our delivery options, so your input is really valuable.
If there’s anything we can help with further, please don’t hesitate to get in touch.
All the best,
Maddi
Route One
⭐️⭐️⭐️⭐️⭐️
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️
Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. Whether you’re looking to get a grip, or keep you rolling, and (when stuff gets deep), fix up and look sharp with their latest threads. Ain’t no reason in the streets being clean if your not already. Stay safe, and make plans if you’re out and about — have a good time.
Peace ✌️
13 avril 2026
Réponse de Route One
Hi there,
Thank you so much for the amazing and creative feedback! We love the way you’ve put it—whether it’s keeping you rolling or helping you look sharp, we’re glad to be part of it.
We really appreciate your support and great vibes. Stay safe and we hope to see you again soon!
All the best,
Maddi
Route One
Came before expected
13 avril 2026
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear your order arrived earlier than expected.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Excellent service
13 avril 2026
Réponse de Route One
Hey Mark,
Thank you for the 5 stars.
Stoked that you have found the service spot on.
Let us know if you ever need any help in the future.
All the best,
Meg
Route One Customer Care
Route One makes the best socks
Route One makes the best socks. Fun designs, well made and the perfect thickness. I don't wear anything else
10 avril 2026
Réponse de Route One
Hey Andy,
Love to see this!
This means a lot - especially from a true sock loyalist!
So glad you’re loving the designs and feel.
Here's to many more!
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Andrew,
Thank you for leaving your feedback - really appreciate the 5 stars.
Look forward to next time.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Max,
Thank you for the 5 stars!
Awesome that the goods got to you in a quick time!
Hope you are loving the purchase.
All the best,
Meg
Route One Customer Care
Excellent online experience
Excellent online experience - I had to return a jacket and Meg was super helpful throughout the process.
20 avril 2026
Avis spontané
Réponse de Route One
Hey Fiona,
Thank you for your lovely feedback.
So glad I could help take the hassle out of it for you.
Let me know if you need any help in the future.
All the best,
Meg
Route One Customer Care
Brilliant service from Meg who helped…
Brilliant service from Meg who helped with my replacement. Speedy and friendly service always great help. Thankyou for sorting it out. Excellent from route one
20 avril 2026
Avis spontané
Réponse de Route One
Hey Andrew,
Love this, thank you for sharing!
Super pleased I could get this resolved for you.
You know where I am if you ever need anything.
All the best,
Meg
Route One Customer Care
Great range of clothes with a twist…
Great range of clothes with a twist from your usual high street garb.
14 avril 2026
Réponse de Route One
Hey there,
Thanks so much!
We're delighted you are loving our selection.
Hope to have you back soon.
All the best,
Meg
Route One Customer Care
Super fast service!!
14 avril 2026
Réponse de Route One
Hey Paul,
Thank you for the 5 stars!
Super pleased you are happy with the service.
See you again next time.
All the best,
Meg
Route One Customer Care
Good process
Clear communication, accurate sizing, good product, fast delivery. Thank you !
9 avril 2026
Réponse de Route One
Hey Oliver,
Amazing to see - thank you!
So glad everything from communication to delivery worked perfectly.
See you again soon.
All the best,
Meg
Route One Customer Care
Great products, great service
I'm a regular customer at Route one, they sell great products and provide great service. An easy 5 out of 5!
13 avril 2026
Réponse de Route One
Hey Andrew,
Thank you for the great review and your continued support - it really is appreciated.
Love hearing you’re a regular and that we’re hitting 5/5.
Look forward to the next time,
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Simon,
Thank you for the 5 stars!
Super pleased you are getting some great use out of the jeans.
You know where we are if you need any more!
All the best,
Meg
Route One Customer Care
Quality not brilliant
The quality of the hat feels thin and cheap once wearing the hat its not retaining warmth.
The colour orange is perfect the fit is ok. The price is overpriced for the quality
10 avril 2026
Réponse de Route One
Hi there,
We’re really sorry to hear your purchase hasn’t met expectations.
We truly value your feedback and will be sharing it with our trading team for review.
I’ll contact you directly to resolve this for you as quickly as possible.
Kind Regards,
Meg
Route One Customer Care
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