Ordered a pair of jeans, amazing quality, look great and feel as though they will hold up for a long time, think I just found my new go to pair. Slight issue upon arrival that was quickly fixed over e... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit). I emailed customer service... Voir plus
L'entreprise a répondu
Good day, evening or morning — hope you’re already enjoying a lovely British summertime ☀️🕊️ Route One… they offer excellent service and delivery — for all your hobbies, skills and talent too. W... Voir plus
L'entreprise a répondu
I’ve ordered from route one in the past and currently. Had a delivery problem and Meg from the customer team was kind and patient. My last order before this was flawless and even though delivery was... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Since 1989 Route One Skate Shop has served skaters the biggest range of skate clothing & skateboard equipment at the best prices. We stock top skate brands, with skate shoes from Nike SB and New Balance and clothing from Carhartt WIP, Dickies & Butter Goods.
Coordonnées de contact
Buffer Depot, Badminton Road, Acton Turville, GL9 1HE, Badminton, Royaume-Uni
- 0800 840 1010
- orders@routeone.co.uk
- www.routeone.co.uk
4,6
Excellent
942 avis
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Great shoes great friendly people…
Great shoes great friendly people rather shop , as always
14 mars 2026
Réponse de Route One
Hey there,
Thank you for the awesome feedback.
So pleased you are loving the shoes and enjoy shopping with the team.
Our pleasure!
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey Matthew,
Thank you for the brilliant feedback.
Great service, every time is the goal!
Thanks so much for the support, and hope to see you again soon.
All the best,
Meg
Route One
Good experience
Lots of size options, easy to navigate website, good postage options and quick and efficient delivery.
10 avril 2026
Réponse de Route One
Hey Charlie,
Thank you for the fab feedback!
So glad everything from the website experience to delivery worked perfectly for you.
We look forward to welcoming you back.
All the best,
Meg
Route One Customer Care
Réponse de Route One
Hey there,
Thank you for sharing this - we're so pleased everything was just right for you.
Appreciate the support!
All the best,
Meg
Route One Customer Care
Great clothes
Great clothes, great service. Had a minor sizing issue and all it took was an email to get it sorted, including a doorstep pick up for return.
9 avril 2026
Réponse de Route One
Hi there,
Love seeing this - thank you!
Glad we could fix the sizing issue quickly and keep things hassle-free.
Glad you are enjoying the new bits.
All the best,
Meg
Route One Customer Care
Simplicity
9 avril 2026
Réponse de Route One
Hey Andrew,
Thank you for the 5 stars.
This is great - this is exactly what we want for our customers
Hope to see you again soon!
All the best,
Meg
Route One Customer Care
Excellent support team
Excellent support team, solved my problems quickly and even issued a coupon. Legit business asf!
16 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for the awesome feedback! We're really glad to hear our support team could resolve your issue quickly and make things right.
We truly appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear you found everything quick, easy, and at a great price.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Réponse de Route One
Hey Lucy,
Thanks so much!
It's great to know you are loving the product and have a positive experience with our customer service.
We're always here if you need anything.
All the best,
Meg
Route One Customer Care
Fair price and fast delivery
Fair price and fast delivery.
Posty delivered to the wrong house but not Route Ones fault.
8 avril 2026
Réponse de Route One
Hi there,
Thank you for your feedback! We're really glad to hear you were happy with the price and fast delivery.
We're sorry to hear about the delivery mix-up, but we appreciate your understanding that this was outside of our control. If you ever need any help with an order, please don’t hesitate to get in touch.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
10/10 customer service
I have shopped in route one in store and online a few time with no real issue, purchased an order online which arrived with parts of the order missing (likely in transit).
I emailed customer service and got a reply back almost instantly. After a brief chat and sending photos of how the items arrived a new order was dispatched next day delivery. The customer service from Meg has been awesome and genuinely made a hit of a disappointing situation a hell of a lot better with zero stress. Would definitely recommend these guys!
13 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your detailed and thoughtful feedback! We're really sorry to hear part of your order was missing, but we're glad we could get things sorted quickly for you.
It’s great to know Meg was able to turn the situation around and make the process smooth and stress-free—that’s exactly what we aim for. We’ll be sure to pass your kind words on to her!
We truly appreciate your support and recommendation, and hope to see you again soon.
All the best,
Maddi
Route One
Good delivery time
7 avril 2026
Lightning fast delivery and Fantastic…
Lightning fast delivery and Fantastic shoe's at a super price 👌 very highly recommended, thank you 😊
8 avril 2026
Réponse de Route One
Hi there,
Thank you so much for the awesome feedback! We're really glad to hear you were impressed with the lightning-fast delivery and that you love your new shoes at such a great price.
We truly appreciate your recommendation and hope to see you again soon!
All the best,
Maddi
Route One
Easy to navigate website
Easy to navigate website, competitive prices, good sales and quick delivery
10 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you found the website easy to navigate and were happy with our prices, sales, and quick delivery.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Ordered a pair of shoes
Ordered a pair of shoes, easy to do so. Good delivery. All as expected/ wanted.
8 avril 2026
Réponse de Route One
Hi there,
Thank you for your great feedback! We're really glad to hear ordering was easy and that everything arrived just as expected. That's what we love to hear!
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Helpful customer service
10 avril 2026
Réponse de Route One
Hi there,
Thank you for your kind feedback! We're really glad to hear you found our customer service helpful.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Réponse de Route One
Hi there,
Thank you so much for your feedback! We're really glad to hear you were happy with the fast delivery, especially all the way from Germany!
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Great customer service
Great customer service
They helped me find find the right pair of jeans and sorted out an order
16 avril 2026
Avis spontané
Réponse de Route One
Hi there,
Thank you so much for your kind feedback! We're really glad to hear our team could help you find the right pair of jeans and get your order sorted.
We appreciate your support and hope to see you again soon!
All the best,
Maddi
Route One
Great Service
Always happy to use Route One. Competitive pricing, speedy dispatch and delivery and good communication
8 avril 2026
Réponse de Route One
Hi there,
Thank you so much for your great feedback! We're really glad to hear you're always happy using Route One and that our pricing, delivery, and communication hit the mark.
We truly appreciate your support and look forward to seeing you again soon!
All the best,
Maddi
Route One
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