Safelincs Avis 

6 715
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Voir plus

Noté 5 sur 5 étoiles

Excellent product and great service. I order the fire and smoke seals from Safelincs. They arrived the very next day and were of excellent quality. I would use Safelincs again and recommend them... Voir plus

Noté 5 sur 5 étoiles

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Voir plus

Noté 4 sur 5 étoiles

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Voir plus

À propos de l'entreprise

  1. Service de protection contre les incendies
  2. aussi dans
  3. Magasin d'équipement de sécurité

Écrit par l'entreprise

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Écrit par l'entreprise

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Coordonnées de contact

Promotion box for Safelincs

Save Over 50% on Your Extinguisher Costs

Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,7

Tous les avis

(6 715)

226 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great customer service

The customer service from Stephanie was first class, she was really kind and reassuring about my query with the online order. Great value and delivery the next day - would certainly use Safelincs Fire and Safety Solutions again and highly recommend to others. Thankyou

9 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Always use Safelincs for smoke detectors

Always use Safelincs for my smoke detectors and carbon monoxide detectors. The website is super easy to navigate. Delivery is prompt and well packaged. I personally like to get the “long life” built in 10 year battery type- to me it is worth the extra outlay for peace of mind.
And they send reminders to test the equipment.
Great company.

14 septembre 2026
Avis spontané
Noté 3 sur 5 étoiles

Be careful about their delivery…

Be careful about their delivery promises. We ordered some defib pads on a Friday and paid extra for next day delivery. They did not arrive until Tuesday evening.
They said that I should have read the small print.
If they could not do a next day delivery on Friday why did they ask me to pay for it anyway ? It would be useful if they said when delivery would happen.

9 septembre 2026
Avis spontané
Logo de Safelincs

Réponse de Safelincs

Good afternoon,

Thank you for your order and taking your time to leave a review,


I'm sorry to hear that you were not happy with the service you received regarding the next day delivery,

I have refunded your full delivery charge for the inconvenience caused, and I do apologise,


If you do wish to discuss this further, please do not hesitate to call us on 0800 6126537 as we take all feedback seriously here at Safelincs and appreciate all that we receive.

Kind regards
Claire Customer Service Manager

Noté 5 sur 5 étoiles

Great service

Great service. I had a question about a heat alarm to replace an old BRK model I had, and they were super knowledgeable -- explained why my model number wasn't included in the list on their side, but that it should work to replace it (it did!). They also walked me through some troubleshooting post-install when I needed it.

28 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Extremely easy to use

Extremely easy to use, fitted well in gaps between floor boards. The patented tool did help. Overall the product has performed well,

2 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

I can’t recommend it to anyone!

I can’t recommend it to anyone!
Safelincs refused to send the order to Finland.

16 août 2026
Avis spontané
Logo de Safelincs

Réponse de Safelincs

Good afternoon,

Thank you taking the time to review Safelincs, we appreciate all feed back received.

I can confirm that we are a UK based company, and are only able to fulfil ordered placed for delivery within the UK and Northern Ireland.

I see you have received a full refund for the order, and I do apologise for the inconvenience caused.

Please feel free to get in touch if you have any further queries.

Kind regards,
Laura
Customer service manager

Noté 5 sur 5 étoiles

Kidde smoke alarm order

First order with this company and delivery was extremely fast and arrived undamaged. I spent a while looking online for replacement Kidde combi smoke/carbon monoxide alarms and couldn't believe the price when I saw them on safelincs. Great service would recommend thanks.

15 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a smoke alarm replacement

I ordered a smoke alarm replacement, thinking it would come as a complete set (may fault) so that in case it did not work as a replacement for my old existing alarm I could wire the new one. When it arrived it contained only the parts that were meant to be replaced. When I telephoned Safelincs they were very helpful and they even agreed to search the parts not included in the purchase to enable me to wrire the new smoke alarm, which they did and posted to be free of charge.

21 août 2026
Avis spontané

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