Safelincs Avis 

6 715
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Voir plus

Noté 5 sur 5 étoiles

Excellent product and great service. I order the fire and smoke seals from Safelincs. They arrived the very next day and were of excellent quality. I would use Safelincs again and recommend them... Voir plus

Noté 5 sur 5 étoiles

These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Voir plus

Noté 4 sur 5 étoiles

Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Voir plus

À propos de l'entreprise

  1. Service de protection contre les incendies
  2. aussi dans
  3. Magasin d'équipement de sécurité

Écrit par l'entreprise

We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.

Fire Safety Solutions

Écrit par l'entreprise

Exclusive Warranties
We offer 5 year warranties on all our essential fire safety products as standard.
Best Price Guarantee
We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
Certified Professionalism
We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
Free Replacement After Fire Guarantee
Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
Corporate Memberships
Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
Manufacturers' Partner Of Choice
We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.

Free Shipping On Safes, Dorgards And A Range Of Other Products

Any order containing one of the above products is shipped for free.

A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.

Coordonnées de contact

Promotion box for Safelincs

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Consider Safelincs P50 Service-Free Extinguishers for your business

4,7

Excellent

TrustScore 4.5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 94 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(6 715)

226 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Efficient

Good web site layout, qucik to answer questions and product arrived when expected.

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Product was ordered and arrived intact

Product was ordered and arrived intact. First time I have bought a combined smoke and carbon dioxide ceiling alarm. It even speaks to you!
So far so good but not needed it yet and hopefully it will work!

14 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Ordered August 11th

Ordered August 11th, have not received and am not able to track. There is a connection to track package by entering Eircode but that keeps returning that it’s an invalid Eircode.

14 août 2026
Avis spontané
Logo de Safelincs

Réponse de Safelincs

Good morning,

Thank you for taking the time to review Safelincs, and I am sorry to hear you haven't received your order.

Due to your location (not mainland UK), EVRi are unable to deliver the order.

I have sent you an email with further details, and a full refund has been processed back on to your original payment method.

Please feel free to get in touch on 0800 612 6537 if you have any further queries.

Kind regards
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Really helpful company

Really helpful company. Had some questions around smoke and heat detectors for a rental property and they were able offer great advice.

19 août 2026
Avis spontané
Noté 5 sur 5 étoiles

New fire alarm

The description of the fire alarm on the website was comprehensive and accurate. It was supplied with an adaptor to make it compatible with my existing fire alarm, so did not have to drill new holes in the ceiling. The quality of the alarm is robust and it was delivered on time. Service, information and goods all excellent therefore.

5 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Great purchasing experience, shame they use Evri

The actual company themselves were great - clearly laid out information, quick dispatch, well priced and very helpful. However, they do not declare that they use Evri for delivery which is the only reason they scored 4 not 5.

3 août 2026
Avis spontané
Noté 2 sur 5 étoiles

Let down with delivery

Safelincs is a great company and their products are fantastic but badly let down by their choice of delivery company hence the poor rating. Each time I buy something there are big delays .

1 août 2026
Avis spontané
Logo de Safelincs

Réponse de Safelincs

Good afternoon Andrew,

Thank you for taking the time to review Safelincs, and I am very sorry to hear about your experience and apologise for the inconvenience caused.

I would like to look into this further, and request some information regarding your order to assist with my investigation in to the delays.

We do offer alternative courier options. If you would prefer to use a different courier for a future order, please give our team a call on 0800 612 6537 when placing the order and we will be happy to discuss the available options with you.

Kind regards,
Laura
Customer Service Manager

Noté 5 sur 5 étoiles

Excellent all round service!

Excellent customer service and advice.
Replacement units were very easy to fit and great value. No need to call electrician to wire in new base units.
Order was processed immediately and delivered very quickly. Why can't it always be like this!

4 août 2026
Avis spontané

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