Researching a direct replacement for my smoke alarms which I had discovered were 13 years old with a 10 year useful life span (where no electrician was required) led me directly to safelinks who claim... Voir plus
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Lisez les avis des autres
Excellent product and great service. I order the fire and smoke seals from Safelincs. They arrived the very next day and were of excellent quality. I would use Safelincs again and recommend them... Voir plus
These guys sell detectors that can replace the original manufacturer ones and for me that was an absolute godsend. From an annoying chirp to a "whoa this thing says it's out of date" to "oh shit, they... Voir plus
Excellent customer service received from Graham in the customer service team who was friendly, patient and helpful in advising how to remove my alarm which was beeping loudly to advise it was at its... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are the UK’s most progressive and customer-focused fire safety provider offering over 6,000 products and services. We pride ourselves on a total commitment to customer satisfaction and have won several customer service awards. We also operate the UK’s largest online fire safety portal, offering not only best quality products at reasonable prices but also making best use of internet technology to offer our customer free services, such as test reminders, free log books and fire risk assessment tools. We are serious about a greener way of operating and are actively working on minimising our impact on the environment. We use 100% Renewable Electricity and produce most of our energy we use with our 1000sqm Solar PV installation, which generates 146kW of power. With the help of our manufacturers, we have managed to replace much of the plastic packaging materials and create new packaging materials through the recycling and re-manufacturing of our old cardboard packaging.
Fire Safety Solutions
Écrit par l'entreprise
- Exclusive Warranties
- We offer 5 year warranties on all our essential fire safety products as standard.
- Best Price Guarantee
- We will not be beaten on price and if you find the same product cheaper on another UK website we will match it.
- Certified Professionalism
- We have achieved numerous professional certifications including ISO9001, BAFE and CHAS.
- Free Replacement After Fire Guarantee
- Should you be the victim of a fire, we will replace or repair all affected fire safety equipment you purchased from us.
- Corporate Memberships
- Proud to work with leading industrial bodies such as the Fire Industry Association and the British Fire Consortium.
- Manufacturers' Partner Of Choice
- We have developed partnerships with leading fire safety manufacturers including Sprue, FirstAlert, Fireco, Geofire, Phoenix, Nest, Orbik, Jewel, DeRaat, Evac+Chair and Britannia Fire. We operate successful dedicated online platforms for our partners. We also provide the Chief Fire Officers Association's 'Blue Watch' online sales portal.
Free Shipping On Safes, Dorgards And A Range Of Other Products
Any order containing one of the above products is shipped for free.
A range of our products including Dorgard Fire Door Retainers, Agrippa Fire Door Holders, Fire Safes, Security Safes, Evacuation Chairs, Defibrillators and other equipment are shipped for free. Any order containing one of the described products is shipped entirely for free.
Coordonnées de contact
33 West Street, LN13 9FX, Alford, Royaume-Uni
- 0800 612 6537
- support@safelincs.co.uk
- www.safelincs.co.uk
Save Over 50% on Your Extinguisher Costs
4,7
Excellent
7 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Best safety products for our caravan
Undertook my research on best carbon monoxide and smoke alarm dectectors and settled on Safelincs, as they had both products available and each had extensive information on the product with its ease of installation. Products I purchased where for a caravan, so safety was paramount. Obviously cost was also a factor but excellent prices and I didn't compromise on safety. Delivery excellent.
17 juillet 2026
Avis spontané
This replaces an older unit and after…
This replaces an older unit and after research I selected this model to protect us both.
13 juillet 2026
Avis spontané
This is my second purchase from…
This is my second purchase from Safelinc.I have bought 2 replacement smoke alarms and can honestly say they are brilliant.No wiring needed just a quick change over from the original unit without having to change the base unit.The delivery was very quick and the quality of the product was fantastic.
2 juillet 2026
Avis spontané
avoid never received my order
delivery problems were all sorted and full refund all good and options to purchase again
6 juillet 2026
Avis spontané
Réponse de Safelincs
Good afternoon,
Thank you for taking the time to leave your review. We're very sorry that your order wasn't delivered and for the frustration this caused.
After investigating, we found that despite our team providing the courier with the correct address details, they were unfortunately unable to complete the delivery. This is not the level of service we expect from our delivery partners, and we sincerely apologise for the inconvenience.
To resolve the matter as quickly as possible, we have issued a full refund, which should appear in your account within the next few days.
If you decide to order from us again in the future, we'd be happy to arrange delivery with an alternative courier to help ensure a smoother experience.
Thank you for bringing this to our attention, and we appreciate the opportunity to put things right.
Once again, thank you for taking the time to review Safelincs, all feedback is appreciated
Kind regards,
Laura
Customer Service Manager
Easy install for discontinued alarms
We've been in our new build for near 10 years and the alarms are needing replaced. As they are hard-wired into the mains, we didn't want to replace the whole unit, however our units are discontinued. Thankfully I came across this device on Safelincs which was super easy to install into the existing bracket. It is bulkier than the previous unit, but we can live with that. Will definitely purchase again for replacing our other units
2 juillet 2026
Avis spontané
Unfortunately Safelincs use Evri …
Unfortunately Safelincs use Evri for delivery, so a one day delivery turned into a 1 WEEK! delivery, missing the job slot I had booked. It also turned up without advising prior to the eventual delivery slot.
Whilst this is Evri for you, Safelincs consciously choose to use this company and therefore are ultimately responsible for the standard of service customers receive. A refund was offered with no quibble but in future I will use a competitor company who don't use Evri (who always get it wrong for me).
2 juillet 2026
Avis spontané
Réponse de Safelincs
Good afternoon,
Thank you for taking the time to leave your review. We're sorry to hear your delivery took a week rather than arriving the next day, and we appreciate how frustrating this must have been, particularly as it caused you to miss your booked job slot.
While Evri generally provides a reliable service across most areas, we understand that experiences can vary by location, and we're sorry this wasn't the case in your area. We'd also encourage you to share your feedback directly with Evri, as this helps them investigate and improve their local service.
We make the courier used for each order clear at checkout. If a customer would prefer to discuss alternative delivery options before placing an order, we're always happy to help where possible if they get in touch with us first.
Thank you again for your feedback. We appreciate you bringing this to our attention and hope you'll consider shopping with us again in the future.
Laura
Customer Service Manager
Would highly recommend Safelincs
Would highly recommend Safelincs. They had a great selection of products and ordering was very easy. My items were dispatched straight away and I received them next day. I will be ordering again very soon. Fantastic Service!
30 juin 2026
Avis spontané
Brilliant service
Brilliant service. Ordered and came very quickly and as advertised
6 juillet 2026
Avis spontané
Very quick delivery thank you
28 juin 2026
Avis spontané
Smoke alarm
I had problems with a smoke alarm I purchased 4 years ago it had a 10 year battery guarantee,I rang safelincs and spoke to Stephanie, no problem with a replacement, sent straight away brilliant service thanks.
7 juillet 2026
Avis spontané
Great product at a good price and fast…
Great product at a good price and fast delivery, would use again
23 juin 2026
Avis spontané
Looking for a replacement for my smoke…
Looking for a replacement for my smoke alarms that had come to the end of their marked service life I found they were obsolete. Fortunately Safelincs came up with a replacement model that was easy to fit without technical knowledge. They came in a few days and as promised were easy to fit. Now all three installed in linked system and doing the job thanks👍
30 juin 2026
Avis spontané
Fast Delivery and Reasonable price
The ordering process and deliver time was impressive and the product was the cheapest I could find (by a couple of pounds). I would have given 5 stars if the defib pads arrived in packaging Arriving without a pouch gives the impression it might not be new.
27 juin 2026
Avis spontané
Arrived very quickly and a fraction of…
Arrived very quickly and a fraction of the cost of amazon
17 juin 2026
Avis spontané
Prompt Action
I contacted Safelincs by email on 29th June. I received a response promptly with suggestions as to why my 10 year battery started to run down after 4 years. Customer services exchanged further emails 1st July and is arranging a replacement unit. Much appreciated.
Regards
Eric Millan
29 juin 2026
Avis spontané
Everything came as ordered
Everything came as ordered, quickly and as described
7 juin 2026
Avis spontané
Straight forward ordering and very…
Straight forward ordering and very competative price.
12 juin 2026
Avis spontané
Good solid box
Good solid box with plenty of space for storage. Box bigger than needed - site specified ‘large’ but actual size details weren’t stated (or couldn’t see them). Not an issue but would have been good to easily see size - and other sized boxes if available.
18 juin 2026
Avis spontané
Excellent pre-sales with my query about…
Excellent pre-sales with my query about replacements. Super fast delivery, and the alarms just clipped on and worked...
8 juin 2026
Avis spontané
Replacement of smoke detector under guarantee
One of the Firehawk smoke detectors with a life of 10 years in our property recently showed a low battery after 6 years of use. A quick email to Safelincs resulted in a replacement getting to me within a couple of days and everything back up and running minus the beeping! A refreshing response from efficient and friendly staff.
9 juin 2026
Avis spontané
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