Sandicliffe Avis 

2 293
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A couple of days ago I purchased a pre-registered MG HS+ Trophy hybrid for a great price from Sandicliffe MG in Nottingham. From the first call I received from Monique, everything was very easy, she k... Voir plus

Noté 1 sur 5 étoiles

Loughborough branch - Following safety recall work for DPT, had additional in issues which they denied was related, charged me £90 for diagnostics (smelt the oil in engine and looked at dipstick) then... Voir plus

Noté 5 sur 5 étoiles

All be it the initial order was a little strange , the lady who took over my order was very helpful and kept me informed at all times right up to collection of my new car . The handover was very easy... Voir plus

Noté 5 sur 5 étoiles

Our visit to order our new Motability car was made easy and pleasant by our advisor Maria. She was knowledgeable, gave good in-depth advice about our options whilst listening carefully to our need... Voir plus

À propos de l'entreprise

  1. Concessionnaire automobile

Écrit par l'entreprise

Sandicliffe was formed on Nottingham Road, Stapleford in 1948, starting out as a small garage and workshop where our founding members, Richard Woodhouse and Henry Barton, worked tireless hours to service and repair the cars of Stapleford. 70+ years later, Sandicliffe has expanded to an award-winning motor group, managed under the same family values as it was in 1948. Since then the company has become one of the East Midlands’ most trusted and recognised brands. The company has now grown to 7 locations across the East Midlands including Nottingham, Leicester, Loughborough and Lincoln. From these locations we represent Ford, MG, Mazda, BYD, Xpeng, GWM and Maxus and offer new as well as used car and van sales, servicing and repairs, MOTs, parts. accident repair/ bodyshop services and Fleet. We are still run and managed today as a family business, Sandicliffe has achieved countless awards including Best Customer Care, Best Customer Offers, Best Marketing and Most Environmentally Aware.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(2 293)

292 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very pleased

Easy, straightforward transaction in a clean warm showroom. Richard was very easy to communicate with. We have actually enjoyed the experience of buying our new car from Sandicliffe.
The complimentary tea's were lovely and not from a machine!
We can recommend this particular dealership on our experience of the whole process of buying a car. Also for the amount of 2nd hand cars they have in stock made finding a car easier. We wasted time trawling around quite a few garages before coming here!!

3 février 2026
Avis spontané
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Réponse de Sandicliffe

Thank you so much for sharing this lovely review! We’re delighted to hear that your visit to our clean, warm showroom made the buying experience enjoyable.
We’re also pleased you enjoyed the complimentary teas!
Your recommendation truly means a lot to us.
Thank you again for choosing Sandicliffe — we hope you enjoy your new car!

Noté 5 sur 5 étoiles

A great honest company

I found Sandicliffe Leicester a fantastic company to buy from. From our first enquiry to drive away (James Longfield) our salesman made our purchase very easy and smooth. He answered all our questions very calmly and could not have done any more for us. We were given a very good part exchange on our Fiesta and would buy again from them if we ever go back in the market. A big thumbs up to James and Sandicliffe!

30 janvier 2026
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Réponse de Sandicliffe

Thank you so much for taking the time to leave this wonderful review! We’re delighted to hear that your experience at Sandicliffe Leicester was smooth and enjoyable from start to finish.
James will be thrilled to know his calm approach, clear communication, and support made such a positive difference in your purchase. We’re also pleased you were happy with the part‑exchange offer on your Fiesta. Thanks again!

Noté 5 sur 5 étoiles

Ranj & Monique absolutely fantastic

Ranj & Monique absolutely fantastic
I must admit this has been an very honest sale really helpful and put our needs first
Would definitely recommend this branch and staff

29 janvier 2026
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Réponse de Sandicliffe

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a positive experience with Ranj and Monique.

Noté 5 sur 5 étoiles

Richard provided an excellent service…

Richard provided an excellent service and was extremely accommodating

29 janvier 2026
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Réponse de Sandicliffe

Thank you for your great feedback! We’re happy to hear that Richard provided excellent service and was able to accommodate your needs so well. We appreciate you taking the time to share your experience and hope to support you again in the future.

Noté 5 sur 5 étoiles

Dionne was fabulous!

Dionne Leigh was fabulous! She made it such an easy and pressure-free experience. She gave us all the information we needed to make the right decision and we couldn't be more happy!

29 janvier 2026
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Réponse de Sandicliffe

Thank you so much for your lovely feedback! We’re delighted to hear that Dionne Leigh made your experience easy, pressure-free, and fully informed.

Noté 5 sur 5 étoiles

I am very happy with the service…

I am very happy with the service provided. I would highly recommend Sandicliffe.

29 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your feedback! We’re glad you were happy with the service and appreciate your recommendation.

Noté 5 sur 5 étoiles

Professional, smooth, and reassuring car-buying experience

I had a very positive experience with Sandicliffe, particularly thanks to Jack Browne who handled my vehicle purchase. From the initial viewing through to collection, he was professional, approachable, and transparent throughout the process. He took the time to explain everything clearly, addressed questions promptly, and ensured the car was prepared properly before handover. The overall experience felt well-organised and customer-focused, which made the process smooth and stress-free.

20 janvier 2026
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Réponse de Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Jack made your vehicle purchase smooth and straightforward. Your comments have been shared with him and the team. If you need anything further, we’re always here to help.

Noté 5 sur 5 étoiles

Highly recommended

Normally I'm not big on leaving reviews. That said I felt the need to write one for my experience at Sandicliffe at Loughborough.
I was greeted by Dionne when entering the showroom, who was very informative and helpful, made my purchase easy.
I could not recommend them enough

22 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for taking the time to share your review. We’re delighted to hear that Dionne made your visit and purchase experience so easy and helpful. Your recommendation means a great deal to us, and we truly appreciate it.

Noté 5 sur 5 étoiles

Dionne was very helpful in arranging…

Dionne was very helpful in arranging test drive, discussing options and getting the car set up and ready for collection in only a few days.

26 janvier 2026
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Réponse de Sandicliffe

Thank you for your feedback. We’re really pleased to hear that Dionne was so helpful in arranging your test drive and getting everything ready so quickly for collection. Your comments are very much appreciated and will be shared with her.

Noté 1 sur 5 étoiles

Poor After Sale Service I have your money now.

My review is regarding the after sale service you get, I picked up a car I bought from Sandicliffe Lincoln on Friday 16th of January on the day of collection I was promised £10 of fuel and a full battery charge the battery was not fully charged and we had to wait for the fuel to be done.
On the journey home after paying for all the add ons the paint and upholstery and tyre options ,I noticed a crack in the plastic trim of the gear shift which should have been noticed when they did all those. I immediately rang the garage from the car and was asked to send pictures which I did on the same day.I sent another email asking what is happening with that to the salesman again and still have no answer.
But they have phoned me about Gap insurance.
All I can say I am sad now that I chose that garage for my car purchase.

16 janvier 2026
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Réponse de Sandicliffe

Hi, please contact us on customerfeedback@sandicliffe.co.uk with your details and we can get this sorted for you. Many thanks

Noté 5 sur 5 étoiles

Dionne has been out of this world

Dionne has been out of this world, amazing service from start to finish! Thank you so much.

24 janvier 2026
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Réponse de Sandicliffe

Hi Eli, thank you for taking the time to leave us a great review!

Noté 5 sur 5 étoiles

Ranj and Monique were Fantastic help!

Ranj and Monique were Fantastic help, we always come to ford and received amazing service!

24 janvier 2026
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Réponse de Sandicliffe

Hi Ash, great to hear that you were well looked after by Monique and Ranj, thank you for your review!

Noté 5 sur 5 étoiles

Highly recommended if thinking about a new car

Brilliant service went into the showroom very friendly sales staff and great back office purchase of a new car was so smooth down to even putting my private plate on before collection. Brilliant communication throughout and wonderful after sales service.

30 décembre 2025
Avis spontané
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Réponse de Sandicliffe

Thank you very much for your kind feedback. We’re delighted to hear that you found the team friendly and that the purchase of your new car was smooth and straightforward. It’s great to know that the communication, handling of your private plate, and our aftersales service all met your expectations.

Noté 5 sur 5 étoiles

Great service at loughborough

Richard created a relaxed atmosphere whilst being knowledgeable about the cars that made ot a pleasure to explore the right car for us. The process of buying our MGS5 was really straightforward. Looking forward to many happy miles of motoring!

21 janvier 2026
Avis spontané
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Réponse de Sandicliffe

Thank you for your lovely feedback. We’re delighted to hear that Richard made you feel at ease and supported throughout your visit, and that his knowledge helped you find the right car for your needs. It’s great to know the process of buying your new MG S5 was straightforward and enjoyable.

Noté 1 sur 5 étoiles

Helpful at the sale, with non existent aftercare.

I am extremely disappointed with the experience I’ve had at Sandicliffe Loughborough. I bought a car here in March, paying outright for what I hoped would be a reliable "forever car." While the staff were very helpful when taking my money, the aftercare has been shocking.
​Just eight months after purchase, the engine and turbo failed completely, leaving the car fit only for scrap. When I contacted the dealership for help, I was simply told it was "out of warranty" and they washed their hands of the situation.
​More concerningly, my independent mechanic has since confirmed that despite being sold with a "Full Service History," the car had never actually had a full service in its life. It appears Sandicliffe merely topped up the oil, stamped the book, and ignored the actual maintenance needs of the vehicle.
​I trusted a reputable dealer to be honest about a vehicle's history and condition. Instead, I’ve lost my hard-earned savings. Please be very careful before buying here; they are great at the initial sale, but once you drive off the forecourt, you are on your own.

1 janvier 2026
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Réponse de Sandicliffe

Hi, we are sorry to hear of your experience. Please contact us on customerfeedback@sandicliffe.co.uk with your details and we will look into this. Many thanks

Noté 5 sur 5 étoiles

Smooth Service

I found the perfect van through Sandicliffe. I was so impressed with the service, from making contact and the van being delivered along with all documents sorted was done within the week. Joe did a fantastic job in making it such a smooth purchase without having to come up to Nottingham from Bournemouth prior to buying the vehicle. Many thanks.

10 janvier 2026
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Réponse de Sandicliffe

Hi, thank you for taking the time to leave us this great feedback. We hope you enjoy your new van!

Noté 5 sur 5 étoiles

James sold me my new car Ford Puma

James sold me my new car Ford Puma, he made the whole process so easy, lovely chap & great at his job, he's an asset to Ford sandicliffe

16 janvier 2026
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Réponse de Sandicliffe

Hi Mark, Thank you so much for your great review! We’re delighted to hear that James made the process of purchasing your Ford Puma so smooth and enjoyable.

Noté 5 sur 5 étoiles

Always nice to deal with

Always nice to deal with, we've bought a number of vans from them and have always been looked after.

14 janvier 2026
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Réponse de Sandicliffe

Hi Lewis, thank you for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Great Service from Brooke Smith at Sandicliffe Mazda, Leicesterr

I have just replaced my 5 year old Mazda CX-30 with a 2025 ex-demonstrator. Brooke Smith who handled the sale has only recently joined Sandicliffe but she provided an unsurpassed level of service. The deal was done in 24 hours. Brooke provided a very professional video and in truth I could have bought my new car online but a test-drive is always worthwhile. Both Brooke and her Manager were most business like in their approach to the sale. The formalities were conluded very professionally and the ambience in the Leicester showroom was excellent - and everybody was very helpful. The only problem was in the paying - the last time I bought a car elsewhere I paid using my Debit Card which on this occasion was not possible. I do not use mobile banking and my Bank were unhelpful when I rang from the Showroom.My advice would be always check about acceptable payment methods beforehand. Fortunately a solution was found and I drove away very satisfied and happy with my purchase from Sandiciffe Mazda, Leicester.
Sandicliffe need to hold on to Brooke Smith's services for she is a diamond.

13 janvier 2026
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Réponse de Sandicliffe

Thank you for sharing your experience with us. We’re delighted to hear that Brooke Smith and her Manager provided such professional and efficient service, and we’ll make sure your kind words are passed on to them.
We also appreciate your feedback regarding payment methods and will review this to improve convenience for our customers.
Thank you again for choosing Sandicliffe Mazda, Leicester. We hope you enjoy your new Mazda CX-30!

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