Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Voir plus
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Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Voir plus
Had 2 macerators to service of different makes and ages. Jon dealt brilliantly with both of them and was able to give clear advice on how to keep them working to the best of their abilities. He left b... Voir plus
L'entreprise a répondu
Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.
Coordonnées de contact
2 Chancery Place, Millstone Lane, LE1 5JN, Leicester, United Kingdom, Royaume-Uni
- 07958915643
- info@saniflospecialists.co.uk
- www.saniflospecialists.co.uk
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A répondu à 37 % de ses avis négatifs
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Jon was friendly polite and efficient
Jon was friendly polite and efficient . Explained what he had done and advised me on operational requirements.

Réponse de Saniflo Specialists
The Saniflow professional.
The engineer, John, was simply the best. He diagnosed the issues, fixed them, and serviced the unit. Very clean job. He recommend products to maintain the unit unit our next service. Fantastic job, great customer care.

Réponse de Saniflo Specialists
Great job
Great job, quick, clean efficient and John was clear, knowledgeable and friendly.
Arrived on time, did a less than easy service due to location with professionalism. Kept me informed and sent report while here.

Réponse de Saniflo Specialists
Professional and courteous - another great job.
Jon did the yearly service of our macerator professionally, quickly and courteously. Another great experience with Saniflospecialists- thank you!

Réponse de Saniflo Specialists
Lovely engineer Jon came to service my…
Lovely engineer Jon came to service my saniflo unit today and I can honestly say that I would have no hesitation in highly recommending this young man
Polite, courteous and very helpful and knowledgeable
Left my unit fully serviced and clean. Tidied and cleaned up after the job was finished. Thank you Jon

Réponse de Saniflo Specialists
Saniflo service
Craig was very courteous and wasted no time in carrying out the service of our Saniflo system.

Réponse de Saniflo Specialists
Fabulous response from Olivia and great…
Fabulous response from Olivia and great and efficient service again by Craig, I manage 2 Airbnbs with macerators and Craig always fits work in around check out times which is really appreciated! Thanks again Craig!!

Réponse de Saniflo Specialists
My macerator toilet got clogged and…
My macerator toilet got clogged and they were able to schedule a next day appointment. Jon was super professional, giving me a lot of information about my toilet and options for the future maintenance and prevention. Great company!

Réponse de Saniflo Specialists
Good service
Had a problem with first appointment but was rectified. Rearranged appointment was very professional. Very courteous and honest, didn’t try and oversell and was in and out in no time, would recommend definitely

Réponse de Saniflo Specialists
Jon - exceptional service
Jon, the engineer, was absolutely excellent. Polite, knowledgeable, and serviced our macerator so well that it now performs better than it ever has, including when it was newly installed. It was clear that Jon was a genuine expert on these devices, and he was so determined to get it running perfectly that he popped to a local supplier to get a component that had been fudged by a previous engineer (from a different company). Thank you Jon, you are an absolute credit to SanifloSpecialists. We cannot recommend you highly enough.

Réponse de Saniflo Specialists
Plumbico as a company had really let…
Plumbico as a company had really let themselves down in the way we were treated, and the original workman who came out was less than helpful.
However eventually Plumbico sent Craig out.
Craig was so helpful and respectful. He double checked everything and tried to resolve our issue, which was a blockage in the drainage. He took time and really did everything he could to sort things out.
Even though it wasnt resolved it was definitely not through the want of trying.
Thank you Craig.

Réponse de Saniflo Specialists
Thanks, Craig!
Craig came out to fix an issue with water backing up into the shower tray when running the sink/flushing the toilet. He did a great job, and fixed the issue quickly. We have recently moved into this house and had no idea how a Saniflo works, and Craig was very helpful and informative with any questions I threw his way. Also appreciate him not trying to upsell us on anything; he acknowledged that no parts needed replacing, and that it wasn't in need of an immediate service. Which meant we only had to pay the agreed callout fee. All around, a very easy and helpful experience - thanks Craig!

Réponse de Saniflo Specialists
Very happy with work done and Jon…
Very happy with work done and Jon arrived early and explained everything even taking photos

Réponse de Saniflo Specialists
Really reliable and very easy to…
Really reliable and very easy to coordinate with - absolutely the opposite to the other plumbing engineer companies I dealt with in the Harrogate area. Highly recommended.

Réponse de Saniflo Specialists
Great service
Last year we replaced our saniflo using saniflo specialists. That installation was done quickly and professionally. Since we've had cause to call Craig out as something had been dropped into the unit. Again swift reaction to our call and job sorted within 24 hours. Today it was the annual service. Craig arrived on time, did the work and left everything neat and tidy. Thanks again for great service.
Richard Lewis

Réponse de Saniflo Specialists
Had to fix the engineers error myself!!
So I was left with a toilet that didn’t flush at all. It was only a service so a working macerator became a non working one. There was a very poor communication process involving an AI bot to get someone. In the end the engineer was complaining he might get stuck in traffic on his way to me and explained to me how to fix it myself following his instructions. Very disappointed, very poor service. He had failed to reconnect the flush. So presumably hadn’t checked it before he left??!!! Not impressed.
Great service.Nathan came precisely…
Great service.Nathan came precisely when he said he would.
Worked quickly and efficiently. Diagnosed the problem and sorted it out.
He was charming, polite and a clean and tidy worker. It’s as though he has never been here.
I would totally recommend using Saniflo Specialists and when we need them again I hope it is Nathan who comes.

Réponse de Saniflo Specialists
Nathan arrived within the 2-hour…
Nathan arrived within the 2-hour timeslot. He was polite, efficient, neat and tidy in carrying out the annual macerator service and clean. Thank you

Réponse de Saniflo Specialists
All work excellent & efficiently…
All work excellent & efficiently carried out.. Craig & Nathan were outstanding, would highly recommend this Company

Réponse de Saniflo Specialists
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