Saniflo Specialists Avis 

281
•
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Craig arrived when he said he would. He was polite, got to work immediately to assess the job to be done.He explained the options clearly and answered my questions.When I decided the option to take, h... Voir plus

Noté 5 sur 5 étoiles

Prompt appointment date. Craig arrived within the 2 hour slot given. Very polite and informative. Explained the problem..remedied the issue with no mess at all. Immediate invoice and job description s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Just had craig as first visit from saniflo. Am delighted with the service. Craig was excellent , professional and experienced and sorted both units out fixing problems he went above and beyond. Best p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

There were plenty of available appointments and it was easy to book. The engineer was polite, friendly and efficient. He diagnosed and fixed the problem quickly.

À propos de l'entreprise

  1. Plombier

Écrit par l'entreprise

With over 20 years in the industry, our team of expert engineers have an abundance of experience providing quality Saniflo solutions to homeowners and commercial properties. From repairs and installations to specialist servicing and maintenance, Saniflo Specialists provide expert nationwide support for macerators and pumping systems. For ongoing peace of mind, Macerator Cover helps customers save up to 35% on annual servicing with priority support and exclusive member benefits from just £19.99 pcm. This is why we strive to offer all our customers same or next day availability to fix any problems you are experiencing and we aim to get your macerator back up and running within an hour.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

281 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 37 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,7

Tous les avis

(281)

92 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Professional service

Jordan was really friendly, efficient, polite, professional and helpful. He explained clearly what was required and reassured us that all would be working again soon. He also advised on the importance of regular services and maintenance.

24 janvier 2025
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your wonderful feedback! We're glad Jordan provided such great service and helpful advice. If you ever need anything, we're here to help! - Olivia

Noté 5 sur 5 étoiles

First class service…

Can't speak highly enough of the engineer who called today to sort out my Saniflow problem. We'll mannered, friendly, efficient and explained everything he had done.

7 janvier 2025
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Réponse de Saniflo Specialists

Thank you for the fantastic feedback! We're thrilled to hear our engineer provided such excellent service. - Olivia

Noté 5 sur 5 étoiles

Fast

Fast, informative and friendly, also pretty good with sorting my Sanivite out.

7 janvier 2025
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Réponse de Saniflo Specialists

Thank you for your kind words! We're glad we could help with your Sanivite quickly and efficiently. - Olivia

Noté 5 sur 5 étoiles

Excellent service efficient from the…

Excellent service efficient from the start. The engineer was a delight did a great job. Explained everything he had done.

20 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your kind words! We're glad you had a great experience and appreciated the engineer's work and explanations. - Olivia

Noté 5 sur 5 étoiles

Exceptional work from you engineer…

Exceptional work from you engineer Ethan, was in the house, dealt with the matter sufficiently and went above and beyond to assist and explain what to do in future. Additionally had numerous people for various companies enter the house and do leave a mess, but Ethan kept every clean and tidy and any mess made was rectified there and then. Great work many thanks

20 décembre 2024
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Réponse de Saniflo Specialists

Thank you for the wonderful feedback! We're delighted Ethan provided exceptional service and left everything spotless. We’ll be sure to share your kind words with him! - Olivia

Noté 5 sur 5 étoiles

Jordan was absolutely fantastic

Jordan was absolutely fantastic , as part of the service plan , he came within the hour to fix a block and service the unit , all fixed within 2 hours.. super life saver at a such a busy time of the year … highly recommended

19 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your kind words! We're thrilled Jordan could assist you so quickly and effectively. Your recommendation means a lot to us! - Olivia

Noté 5 sur 5 étoiles

Excellent service

From the first contact with Olivia to Jordan the engineer the whole experience was superb. Once booking was confirmed I was kept informed via txt . Jordan was quick efficient and professional. Went through the invoice and the pictures he had taken of the process. Highly recommended

19 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your kind words! We're thrilled you had a great experience with me and Jordan. We appreciate your recommendation! - Olivia

Noté 5 sur 5 étoiles

Great Service

Had Saniflow specialists in today to an electrical fault with my macerator. After phoning yesterday, I was worried that I would be without the use of it all weekend. Thanks to Olivia for sorting it with the engineer Craig to come the next day. He started earlier than normal just to get the job done. He arrived at the time he said would, was polite ,and friendly and gad it working in no time . Great service .

13 décembre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your kind words! I'm glad Craig could help get your macerator fixed quickly. We appreciate your feedback and are always here to provide great service! - Olivia

Noté 5 sur 5 étoiles

Easy to book .Kept informed as to…

Easy to book .Kept informed as to progress.Sensible price and excellent service.

10 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your feedback! We're glad you found the process easy and the service excellent. We appreciate your support! - Olivia

Noté 5 sur 5 étoiles

Service from booking to repair was…

Service from booking to repair was great. Jordan was really friendly and sorted the problem really quickly - thank you!

10 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your feedback! We're glad Jordan could help quickly and make the experience great for you. - Olivia

Noté 5 sur 5 étoiles

The engineer was polite and efficient.

The engineer was polite, efficient and a clean worker. He explained all of the options open to me. So I'm very pleased with the outcome and the service delivered.
Many thanks Elaine Adams

9 décembre 2024
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Réponse de Saniflo Specialists

Thanks for the feedback, Elaine! We're really pleased that you enjoyed the best experience. If you ever need anything in the future, let us know. Olivia

Noté 5 sur 5 étoiles

Friendly service

Jordan was super friendly and efficient, quick and job done perfectly! If only all plumbers were this friendly!

2 décembre 2024
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Réponse de Saniflo Specialists

Thank you for your feedback! We're glad Jordan provided friendly and efficient service. - Olivia

Noté 5 sur 5 étoiles

The experience with the engineer Jorrdan…

The experience with the engineer Jordan was brilliant, friendly and very knowledgeable. A very caring young man. Would give more than 5 stars if it was available.

25 novembre 2024
Avis spontané
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Réponse de Saniflo Specialists

We're so pleased you had such a good experience, anything else you need, give us a call and thank you for such a glowing review of Jordan, he's a great engineer!

Noté 5 sur 5 étoiles

First class service from start to…

First class service from start to finish. From the first call to Olivia, to the arrival of the extremely polite and very professional engineer, Jordan, our first experience of Saniflo was excellent. Nothing was too much trouble. In fact we were so pleased with the whole experience that we even took out a service contract with them. We feel really confident with the work Jordan carried out. Excellent! Thank you Saniflo.

14 novembre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your fantastic feedback! We're delighted you had an excellent experience from start to finish, and we're thrilled to hear you're confident in Jordan's work. Thank you again! - Olivia

Noté 5 sur 5 étoiles

Great service

We had a saniflo maccerator fitted today. Ethan the guy who fitted it was so helpful, his knowledge and professionalism are second to none.
I Would definately recommend if anyone is thinking of getting a saniflo installed to use this company.

7 novembre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for your kind words! We're thrilled to hear you had a great experience with Ethan and are happy with your new Saniflo macerator. We appreciate your recommendation! - Olivia

Noté 5 sur 5 étoiles

Excellent, efficient, friendly service.

The engineer arrived slightly late - because a previous job had taken longer than expected - but that was more than compensated for by the excellent, friendly service he supplied. The macerator had stopped working suddenly a couple of weeks before; he explained what the problem was likely to be, replaced the faulty parts (diaphragm and capacitor) after giving the unit a thorough clean. He was very efficient, gave me useful advice for future maintenance, and left everything clean and tidy....a perfect job. Thank you.

6 novembre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you for your kind feedback! We're glad to hear our engineer could resolve the issue efficiently and provide helpful advice. We appreciate your patience and are happy you were pleased with the service!

Noté 5 sur 5 étoiles

Blocked macerator

We had problems with our Saniflo toilet and chose to use this company because of the large number of five star ratings, all of which it turned out were well-deserved. It was certainly the best decision we could have made. Our engineer was called Jordan, a delightful young man, who was clearly very knowledgeable and explained everything to us in detail and in language we could understand. He offered us options regarding treatment without being pushy and the total of 279.00 for call out and service all-in was well worth paying, especially when we saw what was going on. I had expected to pay much more but all was dealt with in 90 minutes and payment was quick and easy. Jordan worked quickly, quietly and efficiently. He arrived within the timeframe offered and left our toilet looking just as it did if not better than before. We were given detailed advice on how to proceed in future, what to use and what to avoid and he was thoroughly polite and respectful throughout. I would have no hesitation recommending him or the company. Thank you so much, Jordan.

30 octobre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you so much for your kind review! We're thrilled to hear that Jordan provided such a positive experience and made everything clear and straightforward for you. It's wonderful to know you felt well taken care of, and we're glad our pricing and service met your expectations. We appreciate your recommendation and look forward to helping you again in the future! - Olivia






Noté 5 sur 5 étoiles

Absolutely brilliant service from…

Absolutely brilliant service from replying to first phonecall, booking in and coming to repair and exchange to a new Saniflow..Could not fault them..Iv forgotten the gentlemen’s name that came but he was so friendly and informative all the way..will not be using anybody else in the future but these GuYs

30 octobre 2024
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Réponse de Saniflo Specialists

Thank you so much for your positive feedback! - Olivia

Noté 5 sur 5 étoiles

Ethan was very helpful

Ethan was very helpful. Provided an accurate eta, cleaned and repaired the unit and got it up and running in approx half an hour. He was also very polite! Keep up the good service.
Geoff Simmonds.

29 octobre 2024
Avis spontané
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Réponse de Saniflo Specialists

Thank you for taking the time to leave us a fantastic review! - Olivia

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