Scandibørn Avis 

Nicola was really helpful and efficient in resolving a delivery issue with my order. Great service after all.

Amazing customer service, quick replies to my email queries and Nicola took the time to look into a technical error that occurred to ensure that I didn’t pay twice for an item. All my orders have always arrived promptly and always high quality toys. Thank you again!

Super happy with the customer service received. Had various issues with DPD who are absolutely useless- they refused to issue me with a refund of delivery after not even attempting to deliver my parcel (I have video evidence) Thankfully I was able to receive a refund of my delivery charge from Scandiborn. Extremely helpful. Thank you!

There was a small issue with the next day delivery. When I messaged the customer service team, they sorted the problem straight away and refunded the next day delivery charge.
Really lovely, helpful staff and hopefully my niece will love her new toy.

Beautiful website. Great products for babies and toddlers. I had a great experience with Scandiborn who gave me great customer service and quick response.

I recently purchased furniture from Scandiborn and was thoroughly impressed with their exceptional customer service, especially from Nicola.
She provided detailed, attentive support throughout the process, from the initial quotation to the prompt delivery of high-quality products. The personal touch in their service, coupled with the superb quality of the Oliver Furniture items, made my experience outstanding. Highly recommended for anyone seeking quality furniture with top-notch customer service.

Above and beyond customer service! I recently ordered a present for my sisters new baby and when it came to delivering unfortunately DPD did not knock loud enough, it was then taken to a parcel shop nearby but when I went to the parcel shop they did not have it! I contacted DPD and they weren’t helpful so I then contacted scandiborn and immediately got told they would raise this but in the mean time send out a replacement for urgent next day delivery! The turn around was incredible and Nicola was amazing and very apologetic even with it not being their fault.
Really makes you appreciated businesses like these, I will definitely be recommending them in future.

Cannot rate this company highly enough. The “toys” are beautiful, really expertly made and an excellent quality. Customer service is first rate too! I mistakenly bought a coffee maker (duplicating another gift!), but within an hour, Keeley at customer services had sorted an exchange for me - no hassle, no hanging around, fantastic!!

Some hanging hooks were missing and the team were so efficient and helpful in sorting -big thanks to Charlotte!

My order wasn’t delivered but Nicola in the customer service department ensured a new order was sent out the next day and kept in touch until the issue was resolved. Excellent service.

Ordered a baby gym for my niece. My sign up discount code didn’t work, so I contacted customer service. It is a popular item that regularly sells out, so Charlotte advised me to order anyway and send her the order number then quickly processed a manual refund for the difference. Excellent service (& the baby gym is lovely).

Great customers experience when i had an issue and fab lovely produtcs

Lovely products with great customer service! Highly recommend

Received two orders from this company both really efficient. Encountered a problem that was no fault of the companies but the delivery partner and Scandiborn resolved it perfectly within 24 hours. Amazing customer service from the team would highly recommend. Thanks

I just wanted to say how delighted I am with the delivery I received today. All the kitchen items are gorgeous and such cute detail. Delivery was prompt and the customer service from Keeley was excellent.

Contacted about a question about a product and got a very prompt and helpful response. I will be making a purchase very soon!

This company provided excellent customer care services with a slight problem we had with an item. The item was replaced without any quibble immediately and their customer care assistant Charlotte provided a first class service. I truly recommend this company and will without doubt use them again.

Absolutely top quality service. Very very pleased with both the item and the customer service team in quickly resolving a delivery issue. I’ll definitely be a returning customer. Highly recommend.

Always love scandiborn products, they are all so nice and athletically pleasing to have in the house.
Customer service are brilliant too, I made a mistake with my order and they resolved it straight away.
100% recommend.
Lauren

Excellent well made toys & very understanding customer service