Amazing Customer service, I have ordered now a couple of times from them and everytime I order anything, always turns up and the team are fantastic at dealing with any requests I may have. Brilliant j... Voir plus
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Lisez les avis des autres
Yeah, not a good experience. Ordered grouts, silicones, all in stock, received to late really 6 days later, 3/4 would be reasonable. When i opened the box a silicone was missing. No phone numbe... Voir plus
Ordered some specialist sealant on the 27th July and it took them a week to tell me that they couldn't supply it. They'll tell you to raise a support ticket for the "web team". This "team" like to pac... Voir plus
Placed an order for 2.5l of wood preserver/1x tube of silicone on Sunday only to have the order refunded by Thursday, without notification neither responding to my email why they did this. Since reali... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Biggest Top Brand Sealant Provider, Huge Range of Sealants & Adhesives. Low Prices - Thousands of Products - Trade & Public - Shop Online Today.
Coordonnées de contact
154 Rainham Road, RM13 7SA, Rainham, Royaume-Uni
- 01708525866
- sales@sealantsupplies.co.uk
- www.sealantsupplies.co.uk
3,0
Moyen
55 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service!
Excellent service!
Items all in stock and delivered on time- well packaged too.
Any issues the staff were happy to help especially with alternative if my original order was out of stock
Highly recommend
22 juillet 2025
Avis spontané
First class service
First class service. Bought various silicone and mastic, easy ordering on website, good prices, quick dispatch and delivery using parcelforce (always the best delivery company). Very well packaged, would buy again and highly recommend. Thank you.
19 mai 2025
Avis spontané
3 weeks delay, poor service.
I waited over 2 weeks for delivery and after chasing on email and phone, was promissed everything would be delivered, then only half the items ordered arrived. Had to wait another weeks for the delivery. Very disappointing service.
7 mai 2025
Avis spontané
Excellent service
Excellent service. Paid for product and delivery online, it was not in stock. I was travelling the following week, we chatted by phone, and agreed that the package would be shipped to me upon my return. A quick mail to Sealant supplies, and it was with me within 2 days. Great service, especially James, and will use again for sealants and adhesives.
22 septembre 2023
Avis spontané
Réponse de Sealant Supplies Ltd
Hi Kevin, thank you so much for leaving us a glowing review. We're all glad that you're happy with everything and look forwards to helping where possible in the future :)
Placed the order 18 days ago nothing
Placed the order 18 days ago and only been dispatched today....(Monday)
I called the company 4 times last week saying I need it by the end of the week latest and if they don't have it I would happily get different colour instead.
I've been lied 4 times saying it been dispatched and I've been told I've got problem with my email...
Order obviously wasn't delivered, I started job without necessary materials (18 days after placing order)... and today I've got emails from sealant suppliers saying my order will be shipped today and to expect email from dpd...
DONT USE THEM IF TIME'S MATTERS TO YOU
DONT USE THEM IF YOU EXPECT PROFESSIONAL SERVICE
USE THEM IF YOU WANT TO BE REPEATEDLY LIED TO.
17 juillet 2023
Avis spontané
Réponse de Sealant Supplies Ltd
Hello, and thank you for taking the time to leave a review on Trustpilot as well as Google.
As previously mentioned on your Google review, this is not the norm for us and we always try to offer alternatives if there is a delay with stock. I can see from our notes and your review that you were offered an alternative but wanted to wait for the original items.
Again, we are very sorry that you felt the need to leave us a poor review even after 6+ months of previous orders which seemed to have gone smoothly for you.
Thank you for your custom
Best company and staff
Always happy with the service James and Mike provide they are truly helpful and professional we couldn’t ask for more.
We’ve been working with this company for over a year and we cannot recommend them highly enough.
Thank you for making our shopping experience so easy :)
16 janvier 2023
Avis spontané
Réponse de Sealant Supplies Ltd
Hi Julia, Thank you so much for your 5 star review and kind words. We're glad you have found us a pleasure to order from and hope to see you again soon :)
Great company, BAD delivery service by DPD
They're great as a company, they answer emails and calls promptly and have good range of quality products.
However, they use DPD as their courier and next day delivery for DPD means "in 4 days time".
I paid good money to get something delivered next day and DPD instead of doing what they're paid for, decided to shut their operation at 3pm on a Friday.
Customer service guy was no surprised and lied about the parcel being picked up only that morning when in fact it had been with them since the day before.
All documented by their own emails.
They couldn't care less that I had a brand new kitchen delivered to the garden instead than indoors.
Had to buy 2 big tarpaulins to cover everything up.
Finally they decide to deliver on monday (I had ordered the stuff on the previous Wednesday at 2pm).
The driver sneaked down our cul de sac, turned around and took a picture of my house from his van.
Little did he know that I'd been waiting for him and while he was doing that, I had come out from my back door and stood in front of his van.
He gave me some BS about the sat nav not recognising my address.
"Is that why you were taking a picture of my house without getting out of the van?"
Address has been on same royal mail post code since 1956.
If you don't want your parcel, use this company and DPD will make sure you'll be screwed.
The worst courier on earth.
I wonder how they're still in business.
Personally and unfortunately I will not be ordering from SSL again unless they change delivery partner.
24 octobre 2022
Avis spontané
Réponse de Sealant Supplies Ltd
Hello and thank you for taking the time to leave us a review. It seems like this review should have been left on DPD's Trustpilot rather than ours though.
We now use DHL to deliver all our parcels due to the issues DPD brought with them and feedback from our customers.
I'm glad to see that you are happy with our customer service even though this poorly rated review seems to take away from that.
Great experience shopping at Sealant Supplies.
Great experience shopping here.
Both James and Mike full of useful advise and very happy to help.
Loads of choice in just about every colour you could want. Really wide range of produces available.
Prices great too!
Thanks guys :-)
26 juillet 2022
Avis spontané
Réponse de Sealant Supplies Ltd
Hello Elaine and thank you for taking the time to leave us a rave review!
We really appreciate it and are so glad you're happy with the service you received :)
Really helpful and speedy delivery
Really helpful and speedy delivery. Would recommend this company
10 avril 2021
Avis spontané
Réponse de Sealant Supplies Ltd
Thank you for taking the time to leave us a review! We're glad you are happy with everything :)
Helpful
Great guys were quick to advise what I needed and kept me up to date on my order, will use agin.
4 juin 2020
Avis spontané
Réponse de Sealant Supplies Ltd
Hi Henry, thank you for taking the time to leave us a review :). We're so happy that you are pleased with the service!
Fast turnaround & a good range of…
Fast turnaround & a good range of products. The guys were very helpful when suggesting products for a specific job
1 juin 2020
Avis spontané
Réponse de Sealant Supplies Ltd
Hi Nick, thank you so much for taking the time to leave us a fab review! We look forwards to helping out again :)
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