Needed some replacement sealed window units, Found Sealed Units Direct so thought we would give them a try. Very impressed from the start, Web site was so easy with plenty of helpful information... Voir plus
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excellent customer service and support from real people. Units were well prices and production times excellent. We had a problem with 2 units that were incorrect, and the company could not have been m... Voir plus
L'entreprise a répondu
Great company and very helpful confirming my order details and with a time line for delivery. Had a slight issue with van breaking down delaying my delivery but i was kept fully informed about it and... Voir plus
L'entreprise a répondu
Very easy website to navigate and order specifically what I required, and competitively priced. Custom made units turned around in about 2 weeks with both telephone and emails to confirm despatch/deli... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At Sealed Units Direct, a family-run business, we are dedicated to providing high-quality IGU/DGU glazed sealed units, along with outstanding customer service. Our user-friendly website allows you to order replacement double and triple glazed units directly from the manufacturer, helping you save on costs. With the latest technology in sealed unit production, we ensure precise glass cutting to size, delivering the perfect fit for your needs, every time. Our website uses Trust Payments for a simple and secure payment solution.
Coordonnées de contact
Thames Development, Charfleets Road, SS8 0PQ, Canvey Island, Royaume-Uni
- 01268 686528
- sales@sealedunitsdirect.co.uk
- www.sealedunitsdirect.co.uk
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Using this firm again and will recommend
delivered within times specified. Really pleased with the 1st order so will replace all my blown sealed units using "Sealed Units Direct" with confidence. Progress and follow up calls from Vicky were much appreciated.
Great customer service...Thanks

Réponse de Sealed Units Direct
Ordering was easy on line
Ordering was easy on line, took out a failed unit to get measurements.
Communications with company was first class, thank you Vicky. Delivered and put in place in an hour Units were exactly as ordered and of good quality.
Will use again if I get any more failed units.

Réponse de Sealed Units Direct
sealed double glazed units
Ordered sealed double glazed units online—delivery was quick and everything arrived well packaged. Installation was easy to do myself and the quality is great too.
Vicky was really helpful and checked in after delivery, which was a nice touch. Would definitely recommend.

Réponse de Sealed Units Direct
First-class product and service
My "misted" window needed a replacement and Sealed Units Direct made the job easy, cost efficient and a task that sees a first-class quality new pane in its place.
Vicki Neale at SUD was supportive and kept in touch before and after delivery. She really cared about me having a good customer experience. Thank you. To quote the great Arnie: "I'll be back."

Réponse de Sealed Units Direct
Great units, fast delivery, great communication.
Straight forward ordering online, completely understandable web site. Units personally delivered within a week, and kept up to date throughout the process by Vicky, who was extremely helpful.

Réponse de Sealed Units Direct
A great company to deal with
A great company to deal with. The windows arrived on time and were great quailty. Maisie was really helpful from start to finish.

Réponse de Sealed Units Direct
Excellent service from Vicky and great…
Excellent service from Vicky and great windows at very reasonable price. Will defineately be ordering further windows from them.

Réponse de Sealed Units Direct
Double glazed Conservatory unit
Ordered a replacement unit for the conservatory on line which was easy. Vicky confirmed the order and notified us when the order was ready and when the delivery would be. The unit was delivered by a cheerful driver and fitted perfectly. I would recommend and use this company again.

Réponse de Sealed Units Direct
Sealed units direct and Vicky Neale a…
Sealed units direct and Vicky Neale a pleasure to deal with. Will definitely use them again.

Réponse de Sealed Units Direct
Good price, quality and service.
Good price, excellent quality and service with Vicky keeping me updated and checking that everything had gone well. Thanks guys, impressed.

Réponse de Sealed Units Direct
A good well made double glazed unit
A good well made double glazed unit. Good price for size of pane. Arrived within time frame.

Réponse de Sealed Units Direct
Quick efficient service
Quick efficient service. Vicky was great letting me know when they were being delivered and checking we happy afterwards. All in all a happy customer!

Réponse de Sealed Units Direct
Units came within the delivery…
Units came within the delivery timeframe and good communication of when they would be delivered. Unfortunately one of the units was cracked but the driver reported it and received an email within the hour from Vicky apologising and ordering a replacement. Great communication from Vicky, thanks

Réponse de Sealed Units Direct
Great service
Great service
I’ve used this company a few times and have been very impressed with the product as well as their customer service

Réponse de Sealed Units Direct
Good old fashioned service
After placing my order for a couple of double glazed units, I had a phone call saying they were ready and confirming delivery instructions. Then a follow up email after delivery to check everything was ok. Very attentive service from Vicky, thank you.

Réponse de Sealed Units Direct
Great service and price
Great service and price. Received within 8 working days.
Vicky kept us updated.
Thanks Vicky and all at Sealed units Direct.

Réponse de Sealed Units Direct
Really quick delivery
Really quick delivery, good price, measurements spot on, delivery guy very helpful and Vicky Neale helped with information and timings, very pleased.

Réponse de Sealed Units Direct
Very reliable company
Very reliable company with a great product. I recently needed to replace a shattered double glazed patio door, and the whole process was refreshingly straightforward. No need to request a quote or deal with unnecessary back-and-forth.
I’m a DIYer and always happy to take on jobs like this, although replacing a double-glazed panel was a first for me. It turned out to be far easier than I expected, and Sealed Unit Direct certainly helped make the whole process smooth and manageable.
The delivery timeframe was stated as within 10 working days, and they delivered exactly as promised. I also received a helpful call from Vicky the day before to confirm I’d be home, and the delivery itself went smoothly. Vicky checked in after delivery to ensure that everything went smoothly. Great customer service.
One thing to note is that the courier will not bring the unit indoors. If you’re ordering a large or heavy item, it’s worth having someone available to help move it safely. Overall, a very positive experience and I wouldn’t hesitate to use them again.

Réponse de Sealed Units Direct
I ordered a couple of sealed units…
I ordered a couple of sealed units to replace blown ones with water inside. The ordering process was easy peasy and the units arrived in a few days. I DIY fitted them in a couple of hours and saved quite a bit.
My dealings with the company were excellent and Vicky helped me with any query I had.
I will use them again and recommend them. Good quality, excellent value for money and super customer service

Réponse de Sealed Units Direct
Excellent service
From ordering online to delivery a 5 star service even after ordering the wrong size sealed unit, a replacement was ordered and delivered as a priority. A follow up email from Vicky both times shows outstanding customer service.

Réponse de Sealed Units Direct
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