Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Voir plus
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The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Voir plus
L'entreprise a répondu
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Voir plus
L'entreprise a répondu
From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Keeping your home safe. Specialising in windows and doors.
Coordonnées de contact
5 Nelson street, Bd1 5ax, Bradford, Royaume-Uni
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,7
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Very efficient workers and great…
Very efficient workers and great quality materials. Excellent customer care from initial meeting until aftercare. The installation was done with very little mess to the property and old materials taken away.
9 février 2026
Réponse de Secured Homes
Hi Simon, thank you for your 5-star rating!
We handle the entire process from that initial meeting right through to the aftercare so that you don't have to worry about a thing—including the cleanup and taking away the old materials.
We are glad our team delivered an efficient and tidy service for you.
the 2 fitters that came to fit my door…
the 2 fitters that came to fit my door were polite and hardworking would trust them to work on my house again
4 février 2026
Réponse de Secured Homes
Hi Spencer, short, sweet, and exactly what we love to hear!
Thank you for the 5-star review. We will pass your praise on to the two fitters.
Whenever you are ready for your next home improvement project, we would be more than happy to help.
The initial sales pitch was honest and…
The initial sales pitch was honest and i didn't feel like i was being pressured at all. I was just given the facts and left to decide - this is why i said yes!!
The window is a window! As described - fast work, cleaned up all the rubbish from outside, minimal disruption.
I would definitely use this company again.
Thank you
3 février 2026
Réponse de Secured Homes
Hi Sarah, thank you for this fantastic feedback!
You've highlighted exactly how we like to do business: honest advice, clear facts, and absolutely zero pressure.
We're so pleased that this approach resonated with you and that the installation itself was fast and minimally disruptive.
We would be absolutely delighted to work with you again in the future!
Very professional and friendly also…
Very professional and friendly also polite . Did a great job from start to finish thanks
29 janvier 2026
Réponse de Secured Homes
Thank you so much, Tracy! We're really happy to hear that you found the whole process professional and friendly. It was a pleasure working with you, and we're glad we could deliver a great job from start to finish. Thanks for choosing Secured Homes!
Best regards, Sarah – Customer Care Team
Réponse de Secured Homes
Thanks, Graham! We really appreciate the feedback. We’ll make sure to pass your kind words on to the fitting crew—they take a lot of pride in their work. Enjoy your new product!
Best wishes, Emma – Customer Care Team
From our first meeting with the sales…
From our first meeting with the sales team to the end we couldn't be happier, they weren't pushy, everything took just over one week to complete, we had 8 new windows fitted they were done in a day, very impressed with the workmanship, the crew were respectful, very professional, they even cleaned the windows before leaving, I would highly recommend this company, and hope to use them again for new doors. Thankyou
30 janvier 2026
Réponse de Secured Homes
Wow, thank you for such a glowing review, Joanna! Fitting 8 windows in a day is no small task, so I’m glad our team could get it done efficiently and cleanly for you. We absolutely pride ourselves on a 'no-pressure' approach, and we’d love to help you with those new doors whenever you are ready!
Kind regards, Sarah – Customer Care Team
From paying the deposit to the…
From paying the deposit to the instillation was very quick. And very accommodating for our busy schedule.
22 janvier 2026
Réponse de Secured Homes
Thanks, Tim! We know how busy life can get, so we always try to make our installation schedule work around you, not the other way around. Really pleased we could get everything sorted quickly for you.
Best, Mike – Customer Care Team
Fantastic from start to finish
From start to finish a fab job was done. The 2 fitters did an amazing job, Steve who took all the details, Adam from the office were all so lovely & made the process smooth & easy. Absolutely love our new windows & front door & the colour is fab!
Thanks guys
21 janvier 2026
Réponse de Secured Homes
This is lovely to read, Pauline! Thank you. I will personally make sure Steve, Adam, and the fitters see this review—it will make their day. We are so happy you love the colour of your new front door and windows; it really does make a huge difference to the home. Thanks for trusting Secured Homes!
Warm regards, Emma – Customer Care Team
Was great service cleaned everything up…
Was great service cleaned everything up very happy with the job thank you
27 janvier 2026
Réponse de Secured Homes
Thanks, George! We believe in leaving a home exactly as we found it (just with better windows!), so I’m glad the team cleaned up well. Thanks for the 5 stars!
Best wishes, Sarah – Customer Care Team
Wonderful team from starting to the end…
Wonderful team from starting to the end remove old windows to the installation to clearing and removing job Done 👍✅
6 novembre 2025
Réponse de Secured Homes
Thank you, Ali! It’s great to hear the removal and installation process went smoothly. We aim to make the transition from old to new as seamless as possible. Thanks for choosing us!
Many thanks, Mike – Customer Care Team
Top quality
Great communications. No hard sell tactics. Great quality with professional, prompt and thorough fitters.
26 janvier 2026
Réponse de Secured Homes
We really appreciate that, Neil. We strictly avoid 'hard sell' tactics because we believe the quality of the product should speak for itself. It’s fantastic to hear you were happy with the communications and our fitters. Thanks for the recommendation!
Best regards, Emma – Customer Care Team
Good looking but expensive, possibly worth it😊
I love the way my new door looks. I chose a design and adjusted it a little. There was a good choice of colours available and a good choice of frosted glass pattern. It was expensive though. Found a small problem later on that was dealt with quickly.
24 janvier 2026
Réponse de Secured Homes
Thank you, Ruth! We are so glad you love the design and colour you chose—customising the door really makes it your own. We know a quality composite door is an investment, but we’re confident it will provide security and style for years to come. Thanks for your honest feedback!
Kind regards, Sarah – Customer Care Team
Lovely door
Lovely door, great price and installed efficiently and the installer was very professional
16 janvier 2026
Réponse de Secured Homes
Thanks, Jeanette! A 'lovely door, great price, professional installer'—we couldn't ask for better feedback than that! Enjoy your new entrance.
Best, Mike – Customer Care Team
Fantastic experience and results!
From start to finish, Secured Homes have been fantastic. Their customer service, communication and workmanship are all top notch. We have had doors and windows replaced and what a difference - highly recommended!
22 janvier 2026
Avis spontané
Réponse de Secured Homes
That is fantastic to hear, Richard. Replacing both doors and windows really does transform a property, so I’m glad you’re already noticing the difference in warmth and look. Thank you for the high recommendation!
Warm regards, Emma – Customer Care Team
Great Customer Support
Found an issue with a couple of the vents on our windows once the cold set in, several months after installation, I rang secured homes to seek advice, Within 3 days they sent an engineer out who rectified the issue.
Really great customer service and more than happy to recommend to any future customers.
The windows fitted have vastly improved the warmest of our house.
19 janvier 2026
Réponse de Secured Homes
Thank you for sharing this, Jason. While we aim for perfection every time, how we handle issues is just as important to us. I’m glad we could get an engineer out to you within 3 days to sort those vents. It’s great to hear the house is feeling much warmer now!
Best wishes, Sarah – Customer Care Team
Fast, efficient and professional company.
From the very first contact, Secured homes representatives have been professional and informative. In little over a week, we met their sales representative, their surveyor followed and one week later our new window was expertly fitted. I wouldn’t hesitate to recommend them to others.
22 janvier 2026
Réponse de Secured Homes
That is impressive speed! We know nobody wants to wait months for home improvements, so we work hard to keep our lead times short. Really pleased we could get your survey and installation done for your new window in just over a week, Alexander. Thanks for the review!
Many thanks, Mike – Customer Care Team
Used multiple times due to great service
We have had the services of secured homes on 3 occasions now, firstly to do our doors and a window, secondly to fit the remaining windows and then finally the French door.
The service from quote to fit and everything in between has been exceptional, including after care and follow up.
21 janvier 2026
Réponse de Secured Homes
Three times! Carl, thank you so much for your continued loyalty. It means the world to us that you’ve trusted Secured Homes for your doors, windows, and now your French door. We’ll always be here if you need anything else in the future!
Best regards, Emma – Customer Care Team
Réponse de Secured Homes
Thank you! We’re glad we could get the work done efficiently for you. Appreciate the feedback.
Best, Sarah – Customer Care Team
Excellent service.
Fitters arrived on time. Work carried out to a high standard. Everything left clean and tidy. Very professional service overall. Highly delighted.
19 janvier 2026
Réponse de Secured Homes
Hi Sharon,
Thank you so much for the 5-star review! We are thrilled to hear you were delighted with the service.
Our fitters always aim to leave a home exactly as they found it (just with better windows!), so it’s great to know they kept everything clean and tidy for you.
Thanks for choosing Secured Homes.
Best regards, Oliver
Good job had a slight problem with one…
Good job had a slight problem with one window fixed in no time very efficient
8 janvier 2026
Réponse de Secured Homes
Hi Paul,
Thanks for the honest feedback. We are glad we could get that slight issue with the window sorted out for you quickly—efficiency is key for us!
It is great to hear you were happy with the overall job. Thanks for recommending us.
Cheers, Harry
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