Great sales Good surveying Excellent installation team The windows seem to be of high quality. The only issue we had was installation was booked for Monday then changed to Wednesday which we... Voir plus
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The rep was informative but not pushy, our old windows were beginning to fail once the surveyor had been it was just a case of waiting The fitters came complete with new windows, and French doors t... Voir plus
L'entreprise a répondu
All very helpful staff, right from sales men ,fitters, office staff, measuring up team all in all a great team. We got our whole house done , 11 windows & 2 composite doors & very pleased with the wh... Voir plus
L'entreprise a répondu
From start to finish the whole process was made very easy. The rep that came out initially was easy to talk to and was very helpful right through to the installers who were very efficient and tidied u... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Keeping your home safe. Specialising in windows and doors.
Coordonnées de contact
5 Nelson street, Bd1 5ax, Bradford, Royaume-Uni
- 01134029012
- sales@securedhomes.co.uk
- www.securedhomes.co.uk
4,7
Excellent
533 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 23 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Effortless and smooth transaction from…
Effortless and smooth transaction from start to finish. Professional team; from the salesman to the surveyor to the lads who did the installation. No complaints at all. Would strongly recommend.
15 janvier 2026
Avis spontané
Réponse de Secured Homes
Hi Sam,
"Effortless" is exactly what we aim for!
It is wonderful to hear the whole team—from sales to survey to installation—looked after you well. We really appreciate your strong recommendation.
Enjoy your new windows!
Many thanks, Charlotte
Réponse de Secured Homes
Hi Justine,
Thank you for your review. We believe that giving the right advice is just as important as the fitting itself, so it is lovely to hear you felt supported throughout the process.
I will make sure to pass on your comments about cleanliness to the fitting team!
Best wishes, Jack
They are friendly and quick.Also do a…
They are friendly and quick.Also do a good job.
14 janvier 2026
Réponse de Secured Homes
Thanks, Stephen!
"Friendly, quick, and a good job" is the perfect combination. We appreciate you taking the time to leave us a review.
All the best, Sophie
Fitting composite doors ,plus 1 call back
Found the whole experience with this company from start to finish the making the phone call, them coming out to see us showing them what we wanted to the job being completed, the guys who came to do the work were friendly and polite doing a fantastic job will definitely have them back when we require any more work doing
8 janvier 2026
Réponse de Secured Homes
Hi John,
That is fantastic to hear. We know having work done on your home can be stressful, so we try to make every step—from that first phone call to the final finish—as smooth as possible.
We would be more than happy to help you again whenever you are ready for the next project!
Kind regards, William
Professional and amazing turn around
From the first knock on the door to the final product, all the interactions have been professional and polite. Luck of the drawer Ryan knocked on the door and the same night Stephen was booked in for a survey. The price and ease made me confident in spending a large amount whilst on maternity leave. What makes it better is the fastest turn around of a week I have seen to have them fitted. Adam in the office keeps you informed of the progress so there is no stressing.
14 janvier 2026
Réponse de Secured Homes
Hi Melissa,
Thank you for such a detailed review! It is amazing that we could get everything turned around in just a week for you—we know how important ease and speed are.
I will make sure Adam and the rest of the team see this feedback; they will be chuffed to know they made the process stress-free for you.
Best, Alice
Had two windows replaced
Had two windows replaced, very flexible with when I wanted them fitted. Window fitters very polite and professional.clean install even put dust sheets down on my stairs! Had someone follow up to make sure the fitters did the jobs b right. Would recommend
6 janvier 2026
Réponse de Secured Homes
Hi there,
Thank you for the review! We treat every home as if it were our own, so putting dust sheets down on the stairs is standard procedure for our teams.
It is great to hear you appreciated the follow-up checks too—we like to be 100% sure everything is perfect.
Thanks, George
Great window company
Had new windows and doors fitted mid last year, they made a great job of them. Noticed that we had a draught coming through the door now it had dropped cold, rang spoke with Adam who has been great, been out today , same guys who fitted them who were also really nice, all sorted with no hassle and a courtesy call to check. Don’t get better than that
13 janvier 2026
Réponse de Secured Homes
Hi Janet,
Thank you for your loyalty! We are glad Adam and the original fitting team could pop back out and sort that draught for you so quickly.
Windows and doors can sometimes need a little tweak when the temperature drops, so we are just happy we could get it resolved without any hassle.
Stay warm! Emma
Pleasant work men cleaned up after…good work
Pleasant work men cleaned up after their work was completed
13 janvier 2026
Réponse de Secured Homes
Thank you!
We are glad you found the team pleasant and tidy. We will pass your thanks on to the installers.
Regards, James
Fantastic job from start to finish
Fantastic job from start to finish. Very professional service. The Windows are so much better and the window fitters are a credit to the company. Very satisfied .
5 janvier 2026
Réponse de Secured Homes
Hi Janet,
That is high praise indeed—calling our fitters a "credit to the company" means a lot to us.
We are so pleased you are seeing the difference with your new windows already. Thank you for choosing Secured Homes.
Many thanks, Lucy
Réponse de Secured Homes
Hi Mr Gill,
Short and sweet! We are delighted you are happy with your new patio doors. They really do transform a room.
Thanks for the 5 stars.
Best, Thomas
Good experience from start to finish
Good experience from start to finish, not pushy salesmen. The fitters were clean and tidy although would have preferred if they had cleaned the glass once fitted but that is only trivial otherwise very professional. Would definitely use the company again.
7 janvier 2026
Réponse de Secured Homes
Hi Tracey,
Thank you for the honest feedback. We are glad you found our sales team helpful rather than pushy!
Apologies regarding the glass cleaning—we usually ensure they sparkle before we leave, so I’ll remind the team to double-check that final polish next time. We would love to work with you again in the future.
Kind regards, Grace
Quality Product
The quality of the product and the diligence of the fitters who fitted the windows to a high standard quickly and efficiently whilst maintaining minimum disruption, thank you lads.
5 janvier 2026
Réponse de Secured Homes
Hi Barry,
Thank you for the fantastic review.
"Minimum disruption" is always our goal, so it is great to hear the lads worked diligently to get your new windows in quickly and efficiently. We appreciate your business!
All the best, Mia
Products excellent,all staff explained…
Product excellent,all staff explained it’s superior function.Every staff member polite,helpful and tidy.would highly recommend to everyone
2 décembre 2025
Réponse de Secured Homes
Hi Jane,
Thanks for the recommendation! We're really pleased you're happy with the product and that our team took the time to explain everything properly. It's great to hear they were polite and tidy in your home too.
Thanks again for choosing us.
Best wishes, Sarah from Secured Homes
Quick and easy to deal with
Quick and easy to deal with. Professional. Job done on promise
15 décembre 2025
Réponse de Secured Homes
Hi there,
"Quick, easy, and professional" is exactly what we aim for. We're glad we could deliver on our promises for you.
Thanks for the review!
Cheers, David @ Secured Homes
Réponse de Secured Homes
Hi Sean,
Short and sweet! We're delighted you had a great experience and are happy with the service.
Thanks for the 5 stars.
Best, James from Secured Homes
Professional from start to completion.
Secured Homes recently fitted two windows on our third floor, and the whole experience was outstanding. From the sales team, who were professional and helpful throughout the pre-installation process, to the fitters, who were brilliant on the day — everything was handled perfectly.
The team worked cleanly, tidying up during and after the fit, and the quality of the windows is excellent. We’re so happy with how they look.
Would definitely recommend Secured Homes to anyone needing new windows or doors. Great service, great quality, and a great team!
8 décembre 2025
Réponse de Secured Homes
Hi there,
Thank you very much for the outstanding review! We are thrilled to hear that your experience with Secured Homes was positive from the initial sales conversation right through to the installation. It is wonderful to know our fitters did a brilliant job with your third-floor windows and kept everything clean and tidy. We really appreciate your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
New windows fitted
Windows were fitted, all rubbish was cleaned and taken away, guys were polite and friendly. Overall good experience, thus no room for complaints.
5 décembre 2025
Réponse de Secured Homes
Hi there,
Thank you for the 5-star review. We are delighted to hear that you had a good experience with your window fitting. It is great to know our team was polite, friendly, and ensured all rubbish was taken away. We aim to make every installation as smooth as possible.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
After I had couple problems with my…
After I had couple problems with my front door,Adam sent me a very good engineer and sort out the problem ,so they are good and they do good job.
Thanks guys and sorry that you need to support me another 9 years because of the guarantee.
5 décembre 2025
Avis spontané
Réponse de Secured Homes
Hi Vasilica,
Thank you for your feedback! We are really pleased that Adam and our engineer were able to sort out the issue with your front door quickly. Please don't apologise for using your guarantee—ensuring your peace of mind is exactly what it is there for! We are always here to help.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great service
Great communication from the beginning of the process. The salesperson was helpful and nit “pushy”. Offered flexibility for timescales of fitting.
The fitters were on time. They were polite and courteous and worked efficiently and tidily. No mess or rubbish left behind. The job was extensive but they managed it in a professional manner and in a timely way. Would definitely recommend Secured Homes.
3 décembre 2025
Réponse de Secured Homes
Hi Helen,
Thank you for such a lovely review. We pride ourselves on being helpful without being pushy, so we are glad you appreciated our approach. It is fantastic to hear that our fitters were punctual, polite, and kept everything tidy while carrying out such an extensive job. We truly value your recommendation.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
Great Service once again, Your staff are a treasure to behold.
We got a little extra interest back on some accounts and needed 3 more windows doing to match the previous 5 done by Secured homes. Well it was a no brainer to get back in touch with these after their previous workmanship and quality.
The only little niggle after ordering again with young Hasam(Sam), was that one of the Bathroom windows came with a crack in it from manufacturing. Niall rang up to inform the company and they were going to make arrangements for a new one to be made and the lads come out and fit it.
Well its now been 7 DAYS and theyve finally been in touch. Apparently the glass that came wasnt up to standard, so theyve had to return it and the new window will be here next week, so Imran has assured us.
The replacement pane arrived today and fitted by a pleasant young man.
All the windows in and looking great to match the previous 5.
Many thanks once again for the standard of workmanship.
When the time comes for a new back door, we may be in touch.
It was a pleasure doing business again.
Bryan & Ann
30 novembre 2025
Avis spontané
Réponse de Secured Homes
Hi Bryan,
Thank you for choosing Secured Homes again; we really appreciate your loyalty. I am very sorry to hear about the issue with the cracked bathroom window and the delay in communication. We understand how frustrating it is when things don't go to plan. I am glad Imran has been in touch to assure you the new unit is on its way, and we look forward to getting this sorted for you next week.
Thanks for using SecuredHomes.co.uk
Sandra Medland
SecuredHomes.co.uk Customer Care Manager
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