I was genuinely impressed by the service I received. Joel who I spoke to on the phone was exceptionally polite, friendly and helpful. He took the time to explain everything clearly, answered my qu... Voir plus
L'entreprise a répondu
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Joel was exceptional. He was helpful, efficient and had impeccable customer service. He discussed the process clearly and I had no concerns at any stage. What could have been an annoying process was m... Voir plus
L'entreprise a répondu
I spoke to Joel today regarding my claim which he fully assured me was all going through , he explained the process which gave me total reassurance .
friendly and clear caller. helpful level of info and I liked that I was given options, like hearing or recieving data small print, sending photos etc. felt like Dan understood that I had been inconven... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
sopp+sopp works with large vehicle fleets, supporting drivers that have been in a collision or accident on the road. The business also arranges repairs and replacement vehicles for third parties whose vehicle has been damaged by a fleet driver.
Coordonnées de contact
Cygnet Road, PE7 8FD, Peterborough, Royaume-Uni
- 03300 583174
- sales@soppandsopp.co.uk
- www.soppandsopp.co.uk
4,7
Excellent
745 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Daniel was professional,polite
Daniel was professional,polite, clearly explained the process and answered all my questions.
19 mai 2026
Avis spontané
Réponse de sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
The agent was extremely helpful
The agent was extremely helpful , friendly and professional. The process was explained clearly and thoroughly making the whole interaction simple and easy to follow -thank you
18 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.
Joel was very helpful and made me…
Joel was very helpful and made me feel positive about the situation . I would highly recommend
18 mai 2026
Avis spontané
Réponse de sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joel was amazingly helpful on the…
Joel was amazingly helpful on the phone! He was super friendly and made me feel comfortable. He made sure I was well-informed and I left the call feeling great. Thank you!!
18 mai 2026
Avis spontané
Réponse de sopp+sopp
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Joel was very informative and answered…
Joel was very informative and answered all my questions. Easy to speak to and arranged to call me knowing I had been on the phone all morning trying to get things sorted constantly being passed pillow to post by my own insurers. Joel explained how everything works and what would be happening next. Very helpful and got everything sorted for me in one phone call. Thank you Joel a great service from you.
18 mai 2026
Avis spontané
Réponse de sopp+sopp
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
She was excellent helping solve my…
She was excellent helping solve my query.
18 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your taking the time to leave a positive review and score. We really appreciate it.
The support
The support , was a lovely lady who was polite , knowledgable , and clear to understand
18 mai 2026
Avis spontané
Réponse de sopp+sopp
We’re delighted to hear that we did such a great job for you. Thank you very much for your review.
Joe was really helpful in guiding me to…
Joe was really helpful in guiding me to find a solution in a professional way and was reassuring about the situation.
17 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Good People
This experience was great because the advisor Joel that dealt with my case is a very friendly man, and he took his time with explaining the process from start to finish in detail, not any part of the process he could explain.
17 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for taking the time to leave such positive feedback. We’re committed to delivering great experiences, and it’s rewarding to know we met your expectations.
Helpful and Professional
Confident
Excellent communication
Very knowledgeable
15 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for leaving a review, we really appreciate it. And thank you for letting us know how great our team are doing.
Very helpful and friendly
Very helpful and friendly, patientnce enough for explaining everything need to understand and know about it.
Appreciate to Darren for his time from Sopp+Sopp
Thankfully .
14 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Very pleasant and professional service…
Very pleasant and professional service was very helpful in dealing with my case many thanks Mr Stephen Lavis
14 mai 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you letting us know! Glad we could make things easy for you.
Rep was very friendly and helpful and…
Rep was very friendly and helpful and explained everything very well.
13 mai 2026
Avis spontané
Réponse de sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
Joel was amazing with me on the phone…
Joel was amazing with me on the phone really help me with my car and made me feel so much better
13 mai 2026
Avis spontané
Réponse de sopp+sopp
We really appreciate you taking the time to leave a review. Hearing that our team provided great service truly makes our day.
Joel made light work of a messy situation
Joel was polite and answered all my questions and explained the process in full
Would highly recommend them
Trevor Moralee
13 mai 2026
Avis spontané
Réponse de sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
I was called by Joel
I was called by Joel. His knowledge, approach and manners were first class. All information was clearly delivered and helpful. I would give him 10 out of 10, and feel he is a very good ambassador for your company.
Thank you.
13 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your great feedback! We’re pleased to hear our customer service team provided the support you needed.
5 STAR ALL ROUND
Just got off the phone from speaking with Joel…well, what an absolute pleasure! Covered all areas professionally & efficiently. He was able to explain the ins & outs of what the company are going to be handling as well as what steps I needed to take. All in all a fantastic service. Many thanks again!
12 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Contact was made with me really quickly…
Contact was made with me really quickly and next steps agreed within the first call.
Contact from the next stage came through promptly too.
Very pleased so far
11 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for your review, we are happy you’re pleased with the service we provided.
Bob was amazing
Bob was amazing, as a young and new driver bob explained everything clearly and answer any questions i had. This has really relaxed me and lessened my worried!
highly recommend
11 mai 2026
Avis spontané
Réponse de sopp+sopp
Thank you for sharing your experience! Our customer service team is committed to providing clear, helpful support, and it’s great to hear we achieved that for you.
Réponse de sopp+sopp
Thanks so much for your feedback! We’re really happy to hear you’re pleased with our service.
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