Went very smoothly both on departure and return. When we arrived, Sure parking staff were waiting for us, and when we returned, the car drew up as we walked into the car park. Friendly and efficient... Voir plus
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Lisez les avis des autres
I used Sure Parking to park at Gatwick Airport from 11th until 18th April. The instructions for arrival and departure were both clear and concise. The 2 man team were courteous and helpful. I tele... Voir plus
Conciencus guys Nearest drop off to North Terminal. Car is actually moved 5 miles away, so cost 10 miles fuel into the bill.
We used Sure Parking at Gatwick South last week. The drop off was extremely eay and quick, and the collection exceded our expectations. We were betting on how long we would need to wait as we walked... Voir plus
4,9
Excellent
3 k avis
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Small Claims Court judgement against Sure Parking
We left our car with Sure Parking, but on our return there was a large dent across its side. To cut a very long story short, Sure Parking (Das) engaged in a protracted process of denying, deflecting, and counter-accusing. Contrary to the claim on their website that they take photos of cars on entry in order to determine whether any damage occurred in their care, they were 'unable' to trace the entry photos. On other review websites such as Google Reviews, it is evident that many customers have likewise had their cars damaged by SP and have had their complaints kicked into the long grass in similar fashion. We eventually had the car fixed through our insurance and, via our Legal Protection, took the case to the Small Claims Court. SP did not even bother to turn up and full costs were awarded - though this was a lengthy process which took a lot of effort on our part.
Our advice to any potential customers reading this before you entrust your car to SP - firstly, DON'T! But if you do: take your own photos on-site at both entry and collection, retain all documentation including the entry receipt, and do NOT sign the paperwork on collection unless you are really confident there has been no damage. After that, do not get sucked into extensive communications with Das, but when it becomes apparent after a couple of weeks that there is no intention to undertake any genuine investigation, proceed straight to your insurers and the Small Claims Court.
27 avril 2026
Avis spontané
very efficient and clear service
24 mai 2026
Avis spontané
Excellent service
Excellent service, everything in time and well looked after.
25 mai 2026
Avis spontané
Great service
Great service, super prompt on return. Will definitely use again
24 mai 2026
Avis spontané
Went very smoothly
Went very smoothly both on departure and return. When we arrived, Sure parking staff were waiting for us, and when we returned, the car drew up as we walked into the car park. Friendly and efficient at both ends.
24 mai 2026
Avis spontané
Quick and easy
Nothing to complain about the whole experience. Drop-off was quick, as was collection. Will be using again.
24 mai 2026
Avis spontané
Easy to use
Easy to use, prompt pick up
And drop off, good communication thank you ☺️
23 mai 2026
Avis spontané
Very good drop off and pick up service…
Very good drop off and pick up service and car was in good condition
22 mai 2026
Avis spontané
Great service
22 mai 2026
Avis spontané
Conciencus guys Nearest drop off.
Conciencus guys Nearest drop off to North Terminal. Car is actually moved 5 miles away, so cost 10 miles fuel into the bill.
21 mai 2026
Avis spontané
Good service and communication
Good service and communication! Would recommend and use again!
22 mai 2026
Avis spontané
Easy to deal with
Easy to deal with. Didn’t make our flight and they sorted the return of the car quickly
20 mai 2026
Avis spontané
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