Symantec Avis 84

I've been using Norton Security and Norton 360 for years. I always bought it from a local shop for around £20 and just entered the activation key in the package. But now they require that to be able to activate it you must enter your credit card details and automatic renew is on by default at an inflated price of £84.99. They say that it's now policy and you have to enter your billing details and then can later choose to not auto-renew at the inflated price. But if I buy the software from a shop I've already paid for it and shouldn't need to provide my personal contact details and credit card details to be able to use the software. If you look through the Norton forums, MSE forums, and TrustPilot reviews for Norton.com and Symantec.com then you'll see endless complaints from unhappy people who have been charged inflated prices over a month before their 1 year contract ended. The stress of dealing with dubious business practises is not worth it and they've now lost me as a long-term customer.

I payd for a service that i never got.
They lie by contact, and even with billing proof i still got nothing.

So i took Bitdefender and take legal action agains Symantec. Be carefull, they are a thief company.

Terrible way to operate a business. Automatically charing a £98 renewal for a product you can purchase on Amazon for £22 yearly. Taking payment automatically - 1 month before it expires unless you cancel it and no email provided for customer support. This is not the way to do business or treat your customers.

Terrible company, have gotten even worst since Broadcom bought them. They take your money and don't provide the service you pay for. Everything is always down and their support is useless.

Causes constant blue screens of death of Windows 10 64bit, and ruined my internet speed. Not worth it.

I have been a customer for over 15 years and recently I have been getting a couple of emails from Symantec stating I have enrolled in an automatic renewing subscription which is not true, I have already emailed them but unfortunately they have chosen to simply ignore my emails.

If you do not remove the automatic renewing subscription from my account I will be forced to file a lawsuit against you.

We had a Symantec Messaging Gateway (version 10.6.4-3).
Broadcom without any notification, then stop to provide the anti-spam update, we just renew the license for 5 months, still have 7 months to go.
When the beginning, I did not know what was happening, then I asked for help, their support told me that our version had already been ended of life as of 12/2019.
They ignored me my questions, just told me to install the latest version 10.7.3 (not upgrade, our version had already been told a year ago that our current version cannot be upgraded because of the old CPU).
Will stop to renew the service when the license expired, just leave the SMG to be a simple SMTP server or buy a new server with another Secure Email Gateway.

Attenzione a non trovarvi con un abbonamenteo annuale automatico , se lo avete cancellato nel sistema per tempo conservate le copie della Vs, corrispondenza deel'azione intrapresa. E avvertite la Vs. società incaricata al pagamento di non accettare da Simantech Norton richieste di pagamento di servizi di sicurezza Internet

Honestly, if there is rating below 0 I would give it to Broadcom and Symantec support. Very poor support and products. Soon moving away from them and I highly recommend staying away from Symantec.

Norton will only renew your cover if you agree to an automatic payment next time it's due, this will be at a hugely inflated price.Kaspersky is a far cheaper and superior product that can be renewed manually at an agreed price.

DO NOT GO FOR THESE ANTI-VIRUS IT DELETED MY DATA WHILE UNINSTALLING THE SOFTWARE. BLOODY HELL YOU MORONS.

Absolutely disgusting service, Broadcom have now taken over Symantec and the service is the worst I have ever seen. God help you if you get a virus as THIER IS NO SUPPORT NOW. The telephone number will make you wait for 1 hour and then when I spoke to a rude customer service agent and asked for his manager, he just put the phone downon me. COMPANY HAS LOST THE PLOT! Will have to look for another antivirus company for my 1000 licenses required. A 10-year-old customer LOST!

Without notification, Norton billed my credit card for renewal a month before the current subscription expired. I have carefully avoided being stuck with an automatic renewal contract and had already purchased a new package, planning to implement it when renewal is actually due. When I called to complain, the Norton representative tried to talk me into various schemes of giving partial credit and forcing me to keep track of the new one until next year. When I refused he said he would turn off Norton, and I would have to uninstall Norton and then install the new one. I protested that I still had a month left of the current subscription, and previously had just entered the install codes to do a renewal. Finally he agreed to do a proper credit of the whole amount charged. While I like the protection I get from Norton and have used it for about 30 years now, I am really annoyed with their tactics. Renewal would have cost me three times as much as I paid for the package. Automatic renewal schemes are hidden in all kinds of "free" offers. Is this corporation really so hard up that they want to abuse current loyal customers to squeeze more dollars out of them?

very bad services no response on call or email .

Symantec - not long ago they fraudulenty minded over 30 thousands HTTPS certificates for websites without validating to whom they really belong. They don't have security of their customers in mind, they don't care. Avoid using services of this company.

Abonnementsordningen er alt for dyr i forhold til markedspriserne, deres måde hvorpå de prøver at binde kunderne til deres abonnementsordning tangerer næsten bondefangeri.

Købte 3 års abonnement på nettet til den halve pris af hvad Norton ville have for at forny det daværende. Det var dog lidt bøvlet at gøre brug af det nye abonnement, da Norton konstant prøvede at få mig til at forlænge mit nuværende og til en alt alt for høj pris, men det lykkedes da at få det til at fungerer på både min pc og Macbook.

På rejse i udlandet opdagede jeg, at jeg havde glemt at opdatere min kones pc, og da jeg skriver produktnøglen ind, får jeg beskeden gælder ikke i det land du befinder dig i, og da min kone skulle være væk i flere måneder, så kunne hun ikke få sin pc opdateret før hun er tilbage i Danmark.

Selvom programmet kører fint på både pc og mac, så vælger jeg alligevel en anden leverandør når det nuværende abonnement udløber. Symantec er blevet lige “smarte” nok til at jeg ønsker at støtte dem i fremtiden, med mindre de da begynder at udvise en betydeligt mindre aggressiv abonnementsadfærd. - Der er rigtigt mange gode og billigere alternativer derude, som er mindst lige så gode.

A Symantec software caused severe problems and interfered with my internet connection which did not work anymore. When I asked the hotline for help, they first gave me a number that did not work.
When I called the hotline again the next day, I had a different person on the line. He told me that I should figure it out on my own and hung up mid sentence as I responded. Never experienced anything like this.
I want to point out that I am a very calm person and did not ask or say anything unreasonable. There was no reason for him to hang up.

very bad customer service, no one give a $hit anymore, they got sold to broadcom.

hold music wants you to just end the call. if you can survive listening to it for a hour then feel free to love this company......................

I dag skulle jeg forny mit Norton abonnement. Til min store overraskelse koster to års abonnement kr. 201,00 mere end hvis man kun køber et år af gangen.

Supporteren (kvinde) der sad i Athen da vi talte sammen kunne ikke hjælpe mig selv om hun gik til sin øverste chef.

Sådan er deres prispolitik var svaret. Så pas på når du handler med dem.

1 år kr. 499,00 2 år kr. 1199,00 = kr. 201,00 mere for to år.