Yesterday we were visited by Symphony technician Michael Turner, who came to replace a couple of doors that had slight manufacturing defects. I cannot speak highly enough of Michael’s professionali... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Voir plus
L'entreprise a répondu
Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Voir plus
L'entreprise a répondu
John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, eve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Coordonnées de contact
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Royaume-Uni
- 01226 446000
- enquiries@symphony-group.co.uk
- www.symphony-group.co.uk
4,8
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Michael Sutton attended our new build…
Michael Sutton attended our new build to resolve an issue with our kitchen cupboard door catching above the oven.
Michael promptly resolved the issue, aligning the door and adding bumper pads to a panel beneath to improve the aesthetic of the door.
20 février 2026
Avis spontané
Réponse de Symphony Group
Hi Emma
Thank you for your 5 star review, it's great to hear that Michael was so thorough and we'll let him know how pleased you are with the work he undertook.
Regards
Mick
Kitchen repairs
Michael came to replace a kitchen panel which looked Unsightly.
The work was carried out to an excellent standard.
My kitchen cupboard doors had become misaligned but we're not on the job sheet. He realigned them and talked me through what he was doing so I could sort them out in future.
A very friendly and skilled gentleman who went above and beyond.
18 février 2026
Avis spontané
Réponse de Symphony Group
Hi Andrew
Many thanks for your 5 star review, it's great to hear that Michael was so helpful and that he resolved your issues. We'll be delighted to pass on your positive feedback to him.
Regards
Mick
It was really good experience with Morley
It was really good experience with Morley, he was really helpful and meticulous in his work.
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi Nidh
Thanks very much for your 5 star review, it's great to hear that Morley was so professional, we'll pass on your remarks to him with pleasure.
Regards
Mick
Fantastic service even after 8 years
I have to say that the customer care team from Symphony have been beyond fantastic. I had a Symphony kitchen installed in a Barrett new build. After 8 years and despite being out of Barrett’s guarantee Symphony replaced all of my kitchen doors where the edges were going off colour. Simply fantastic service thank you Joe Cotton you are a credit to Symphony
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi Amanda
Many thanks for your 5 star review, it's great to hear that our Customer Care team was so helpful. If you would add the name of the person you dealt with we'll be happy to pass on your comments.
Thanks for letting us know that it was Joe who called, we'll pass on your thanks to him now.
Regards
Mick
Thank you Micky!
Micky (Michael King) came to sort some snags out in my new kitchen and couldn’t have been more helpful - I really didn’t think it would be possible to get the cupboards so well aligned but he really took the time to get everything perfect, and was a lovely gent to boot. Thanks Micky!
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi rsb8s
Many thanks for your 5 star review, it's great to hear that Michael was so capable and that your kitchen is looking fantastic, we'll be delighted to pass on your thanks to him.
Regards
Mick
Polite and efficient
New build with under the lights counter issue.
I don't often leave reviews. However, when a gentlemen like Michael Sutton who was polite and efficient, asks for a review, I'm happy to do so.
Highly recommended.
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi Sunny
Thanks very much for leaving this 5 star review, we do appreciate it.
It's great to hear that Michael did a great job for you.
Regards
Mick
Excellent Service
Kurt was excellent. Good communication, rang me to let me know he would be delayed slightly. Very friendly and completed the job efficiently.
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi L Fordham
Many thanks for your 5 star review, it's great to hear that Kurt was so professional throughout, we'll be delighted to pass on your comments to him.
Regards
Mick
John was both talented and amiable
John was both talented and amiable. He did everything and more that was asked of him. Plus Lily loves him.
19 février 2026
Avis spontané
Réponse de Symphony Group
Hi Customer
Many thanks for your 5 star review, would you mind adding John's surname to your review so that we can let him know about your compliments. And hi Lily!
Regards
Mick
John Mc and Callum Mc were professional…
John Mc and Callum Mc were professional and friendly and you could tell that they wanted to take care to do the best job, going the extra mile. Thanks
17 février 2026
Avis spontané
Réponse de Symphony Group
Hi RL
Thanks very much for your 5 star review, it's great to hear that John and Callum were so helpful and we'll be delighted to pass on your thanks to them.
Regards
Mick
Very professional throughout from…
Very professional throughout from kitchen design stage overseen by Stewart Fulton through to onsite checks and installation by Kevin Hartley. We are very pleased with kitchen and the excellent service from the entire Symphony team.
18 février 2026
Avis spontané
Réponse de Symphony Group
Hi Brendan
Many thanks for your 5 star review, we're delighted to hear that your project went so well and we'll happily pass on your kind words to Stewart, Kevin and all involved.
We hope that your Symphony kitchen brings you pleasure for many years to come.
Regards
Mick
John Mcaler…
John McAleer was very helpful and very knowledgeable. He was also very friendly. He did a good job.
18 février 2026
Avis spontané
Réponse de Symphony Group
HI Julie
Thanks very much for your 5 star review, we're delighted to hear that John was so helpful and we'll gladly pass on your kind words to him.
Regards
Mick
Kurt was extremely professional
Kurt was extremely professional, he did an amazing job very quickly. He even helped move the washing machine in and hook it up which was really helpful.
17 février 2026
Avis spontané
Réponse de Symphony Group
Hi Tom
Many thanks for your 5 star review, it's great to hear that Kurt was so helpful and we'll pass on your compliments to him.
Regards
Mick
John Mc was amazing
John Mc was amazing. Very friendly and did a great and professional job. What ever your paying him it isn't enough! Thanks John
13 février 2026
Avis spontané
Réponse de Symphony Group
Hi GS
Many thanks for your 5 star review, it's great to hear that John looked after you so well, we'll be delighted to pass on your thanks to him.
Regards
Mick
Highly recommended
As always Michael (Sutton) was very helpful and sorted all out
Would recommend
12 février 2026
Avis spontané
Réponse de Symphony Group
Hi Victoria
Many thanks for your 5 star review, it's great to hear that Michael was so helpful and we'll be delighted to to let him know how impressed you were with him.
Regards
Mick
Kurt provided an exemplary customer service experience
Kurt provided a friendly, efficient, knowledgeable, timely and expert customer care service for our fitted kitchen. Very satisfied with his attention to detail, going the extra mile and feedback. Highly recommend Kurt for other customers.
16 février 2026
Avis spontané
Réponse de Symphony Group
Hi Mike
Thanks very much for your 5 star review, we're delighted to hear that Kurt was so professional and we'll be very happy to pass on your compliments to him.
Regards
Mick
Michael Sutton was brilliant from start…
Michael Sutton was brilliant from start to finish. Polite and professional throughout.
16 février 2026
Avis spontané
Réponse de Symphony Group
Hi James
Many thanks for your 5 star review, we're delighted to hear that Michael was such a great help and we'll happily let him know how impressed you were with him.
Regards
Mick
Friendly and professional aftercare…
Friendly and professional aftercare service from John, very pleased with work carried out.
16 février 2026
Avis spontané
Réponse de Symphony Group
Hi Nicola
Many thanks for your 5 star review, it's great to hear that John was so helpful. Would you please email the name of your house builder / development / plot number to enquiries@symphony-group.co.uk so that we can identify which John was in attendance and then we'll thank him.
Regards
Mick
Brilliant job
Very friendly service, kept the house clean and did a fantastic job putting our unit up.
16 février 2026
Avis spontané
Réponse de Symphony Group
Hi Gracjan
Many thanks for your 5 star review, it's great to hear that our technician was so helpful and considerate.
Regards
Mick
Job completed
Michael Sutton returned to our property last week to complete a job after ordering the part we needed. We are very happy that the issue has now been fully resolved. Michael is professional and friendly.
13 février 2026
Avis spontané
Réponse de Symphony Group
Hi Shell
Many thanks for your 5 star review, it's great to hear that Michael has been so helpful and we'll be delighted to let him know that you've been so pleased with the service you received.
Regards
Mick
Really happy with the service today
Really happy with the service today. Kurt did an excellent job and handled everything professionally from start to finish. He was friendly, efficient, and paid great attention to detail. The work was completed neatly and to a high standard. Big thanks to Kurt for the great service.
13 février 2026
Avis spontané
Réponse de Symphony Group
Hi Ruben
Many thanks for your 5 star review, we're delighted to hear that Kurt was so thorough and we'll happily pass on your thanks to him.
Regards
Mick
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.