Yesterday we were visited by Symphony technician Michael Turner, who came to replace a couple of doors that had slight manufacturing defects. I cannot speak highly enough of Michael’s professionali... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Chris took the time to listen to our concerns, came prepared for the work that needed to be done and carried out the work in a professional manner. After completing the work Chris cleaned the area th... Voir plus
L'entreprise a répondu
Yesterday we were visited for remedial works by John Baker. What a star! I cannot speak highly enough of this man's professionalism and skill. He was given the right information, he arrived wi... Voir plus
L'entreprise a répondu
John was absolutely fantastic. Originally came to replace kitchen unit doors due to someone’s poor installation prior. John noticed there were additional problems with the kitchen and made sure, eve... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Symphony Group are experts in fitted kitchens, bedrooms and bathrooms. We are the UK’s largest private manufacturer of fitted kitchen, fitted bedroom and fitted bathroom furniture. Our customers include housing developers, social housing providers, independent retailers and merchants. If you are a homeowner and have a question or query about a Symphony kitchen, bedroom or bathroom you have in your new home or have bought from a retailer, you should contact your housebuilder or retailer in the first instance, or you can contact us via email at enquiries@symphony-group.co.uk (please include your plot number, site name, developer or retailer name and your full address and contact information so that we can identify you as quickly as possible). You can also find useful information and contacts at our homeowner portal https://my.symphony-group.co.uk
Coordonnées de contact
Pen Hill Estate, Park Spring Road, S72 7EZ, Barnsley, Royaume-Uni
- 01226 446000
- enquiries@symphony-group.co.uk
- www.symphony-group.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Michael was able to come over and fix…
Michael was able to come over and fix our units that had had water damage. It was done quickly and professionally and we couldn’t fault his help at all.

Réponse de Symphony Group
Jon was amazing
Jon was amazing, great attention to detail going above and beyond.
Thank you Jon
Chris 6 Ridge Close
Job number 380081

Réponse de Symphony Group
Michael Sutton was thorough at fixing…
Michael Sutton was thorough at fixing out kitchen cabinets and drawers. Friendly, professional and very helpful!

Réponse de Symphony Group
Excellent service from Mick
Michael Sutton was a fantastic fitter who did a great job. Many thanks Mick!

Réponse de Symphony Group
The service agent was personable and committed
The service agent was personable and waited to check if the noise returned, which all the previous agents left immediately and the noise returned! Hopefully this will not be the case due to the skill and experience of Jon Pritchard.
(Job Reference; 378337)

Réponse de Symphony Group
Mick is a brilliant joiner
Mick came to make some corrections to the kitchen in our new building home. His work was exceptional and attention to detail second to none! I would definitely recommend Mick. Thank you!

Réponse de Symphony Group
John was professional, pleasant and polite
John was pleasant and polite, he assisted by the plumber made a great job in replacing all our Kitchen worktops and splashbacks, due to previous joints not being sealed correctly and delaminating.
John was efficient and tidied up post works, great job.

Réponse de Symphony Group
Morley was very helpful and did the job…
Morley was very helpful and did the job very quickly and professionally.

Réponse de Symphony Group
Not fit for purpose
I’m in a housing association property. kitchen was replaced with symphony kitchen in November 25. By housing association. kitchen is not fit for purpose . I have had 3 panels and door replaced that situated by my hob and kettle. They swelled and bubbled and the laminate is coming away due to steam . I also have one by my sink on its way as there is a small bubble forming .Never had a problem with any other kitchens I have had in the properties I have lived in. I should not need to worry about cooking, putting kettle or washing up. Because it could damage the kitchen. One panel door needs to be replaced again it has only been a week, and needs doing again . Will not last 20 years if this keeps happening .it’s a shame its poor quality, it’s very true you get what you pay for , only problem with that it will cost the housing more money to replace the faulty parts. Symphony please do some sort of extra protection for units above counter tops. I would add a photo if I could.

Réponse de Symphony Group
Fantastic service
Chris attended today and called ahead to let me know he would be 30 minutes late, which I really appreciated. He was absolutely fantastic — completed the job quickly and to a high standard. He was professional, courteous, and left everything clean and tidy afterwards. I wouldn’t hesitate to recommend him. Excellent service from start to finish!

Réponse de Symphony Group
Michael Sutton the workman did a…
Michael Sutton the workman did a fantastic job

Réponse de Symphony Group
Morley
Morley came round to fix the cupboard with no issues, quick and simple. Was very friendly

Réponse de Symphony Group
Outstanding customer services.
5yrs into a Redrow new build and one of the cupboard doors sustained steam damage from the kettle , not only did Terry from customer services respond quickly to my email , a brand new door was hand delivered by Symphony a few days later free of charge . I am blown away by their quality but more so by their customer services , I would absolutely buy my next kitchen or extra parts from them and would recommend them to all who read this .

Réponse de Symphony Group
The technician Michael Sutton and his…
The technician Michael Sutton and his sub contractor Ben Slade was very efficient in their job. Very happy with their service.

Réponse de Symphony Group
Not best quality units
Bought a new-build property in April last year, the kitchen worktop has been replaced today for the second time. The worktop and kitchen units are functional but not the best quality.
The 2 guys who came today, fitter Mick Sacre and a gas plumber, Steph, were very good and did an excellent job, very pleased with their work. Thanks lads.

Réponse de Symphony Group
Repair works
Michael Sutton, great bloke great service
Pleasure to deal with! 5 star service thanks Craig & Rachel

Réponse de Symphony Group
Michael came once again and was…
Michael came once again and was professional, efficient and polite. He didn't leave until I was entirely happy, thank you Michael!

Réponse de Symphony Group
Outstanding Service and Smooth Installation
We had our kitchen drawer and cupboard doors replaced this morning, and the whole process was incredibly quick and efficient. Chris was friendly, professional, and a pleasure to deal with. We’re very happy with the service and impressed with how smoothly everything was handled. Highly recommend!

Réponse de Symphony Group
Big shout-out to Scott Wilkinson who…
Big shout-out to Scott Wilkinson who came to Kings brook to fix my sink cabinets and problem-riddled plumbing. He was so very excellent.

Réponse de Symphony Group
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







