Booked a meeting with Olly in Sales at the same time as had booked in my S3 for investigation of an issue with it as looking to change cars. Olly was extremely helpful & provided breakdown between bu... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementGrimbald Crag Road,Saint James Retail Park,Knaresborough, HG5 8PY North Yorkshire, GB
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Lisez les avis des autres
I found a vehicle I liked on the Harrogate Audi website and contacted to them. We live about 80 miles from the dealership so didn’t want a wasted journey. I was really impressed to ha... Voir plus
Looking for a replacement car without going to SUV Richard at Sytner found a good fit for my wish list. A highly specified vehicle at an attractive price. All the staff were particularly friendly a... Voir plus
As always out standing Customer Services from the whole team in the Sytner Harrogate Audi. Rita was amazing taking care and looking after me for my whole journey . Thank you so much.
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Grimbald Crag Road,Saint James Retail Park,Knaresborough, HG5 8PY, North Yorkshire, Royaume-Uni
- 01423 869700
4,7
Excellent
565 avis
Demande des avis aux clients
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Excellent
Leo was very thorough and patient. Excellent service. Love my new car, thank you!
30 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Louise - Thank you ever so much for your kind words. We’re delighted to hear that Leo provided thorough and patient service throughout your experience. It’s wonderful to know you’re enjoying your new car – your satisfaction means a great deal to us. We truly appreciate you taking the time to share your positive feedback and for choosing Harrogate Audi. Should you ever need any assistance in the future, please don’t hesitate to get in touch. Wishing you many happy miles ahead! Best wishes, The Harrogate Audi Team
Excellent service
Excellent service, especially from Leo who made the who process very straightforward and efficient
27 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Richard - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Leo provided you with such excellent service and made the whole process straightforward and efficient. It is always our aim to ensure every customer feels valued and well looked after. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. We look forward to welcoming you back to Harrogate Audi in the future. Best regards, Harrogate Audi Team
Good communication and did everything…
Good communication and did everything they said they would! Rare today but very much appreciated. Thanks to Stephen and Mark.
26 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you very much for your kind words, Gareth. We’re delighted to hear that Stephen and Mark provided clear communication and delivered exactly what was promised. It’s always our aim to offer a reliable and straightforward service, and it’s wonderful to know this was appreciated. Your feedback means a great deal to the whole team here at Harrogate Audi. We look forward to welcoming you back in the future and continuing to provide the high standard of service you experienced. Thanks once again.
Great service.
My service advisor Rita was friendly and efficient.And my car was returned beautifully valeted.
25 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Norman, thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Rita provided friendly and efficient service, and that your car was returned to you beautifully valeted. It’s always our aim to ensure every customer feels valued and satisfied with their visit. Your positive feedback is greatly appreciated and motivates us to maintain the highest standards. We look forward to welcoming you back to Harrogate Audi in the future. Best regards, The Harrogate Audi Team
Réponse de Sytner Group - Harrogate Audi
Dear Samantha. Thank you very much for your kind words. We are delighted to hear that you found our staff and centre to be pleasant and welcoming. It is always our aim to provide a friendly and professional experience for all our customers. Your positive feedback means a great deal to the entire team here at Harrogate Audi. We look forward to welcoming you back in the future and hope to continue meeting your expectations. Best wishes, The Harrogate Audi Team
Totally happy with experience.
We were greeted at the door to the showroom with a very friendly welcome ,offered drinks and a seat then met with the service representative who was very helpful. Hannah went through the paperwork with us explaining every step, we were happy to go off and leave the car. On our return , again greeted by smiling friendly faces and offered drinks. Hannah described exactly what a service contract entailed and we were happy to purchase same. Every one in the showroom was friendly and we were happy with the service and experience , so much so that we returned later with a box of chocolates to share.
24 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Mr Wills - Thank you very much for your kind words and for taking the time to share your experience at Harrogate Audi. We are delighted to hear that Hannah and the team provided you with a friendly and helpful service throughout your visit. It is wonderful to know you felt welcomed and valued, and we truly appreciate your thoughtful gesture of bringing chocolates. We look forward to welcoming you back in the future and continuing to provide the high standard of service you expect. Kind regards, Harrogate Audi Team
Very efficient
Very efficient. Kept up to speed with what was going on
I asked if it was possible to have car early and this happened
Needed new rear tyres but price quoted was very high so used Kwik Fit instead
24 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Pam, thank you for your kind words and for taking the time to share your experience with Harrogate Audi. We’re pleased to hear you found our service efficient and appreciated being kept informed throughout. It’s great that we could accommodate your request to have the car early. We understand your decision regarding the rear tyres and respect your choice to go with Kwik Fit. We hope to welcome you back in the future and provide an equally positive experience. Best wishes from the team.
All staff very welcoming and friendly
All staff very welcoming and friendly, Service advisor (Rita) especially so.
All done and on time as promised.
23 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear CG, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found all our staff welcoming and friendly, and that Rita provided you with excellent service. It is always our aim to complete work on time and to the highest standard, so your positive feedback is greatly appreciated. We look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
So polite and Helpful
I needed my service history and called, speaking to Hannah. She was very polite and very helpful. When I came to the branch she had everything ready for me. I was on crutches and she got me a coffee, put it in a cup (recyclable) and took it out to my car for me. What a star. She is such a wonderful person and a credit to the dealership.
16 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Thank you so much Dave, for your kind words. We’re delighted to hear that Hannah was able to assist you so thoughtfully during your visit. It’s wonderful to know she made your experience comfortable, especially while you were on crutches. We truly appreciate you recognising her efforts and are proud to have such a dedicated member of the team. Your feedback means a great deal to us all at Harrogate Audi. Wishing you a speedy recovery and safe journeys ahead.
Short but so sweet
Just needed to MOT my car which I bought at the same showroom last year … it was a great experience from it being booked in swiftly to being greeted at the door by name when I arrived to being kept fully informed via app and text and collecting was also a breeze.
Great to see such amazing customer service.
11 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Cate, thank you ever so much for your kind words and for taking the time to share your experience. We’re delighted to hear that the MOT process was smooth and that you felt well looked after from start to finish. It’s wonderful to know our team’s efforts to provide personalised and efficient service have made a positive impression. We truly appreciate your continued trust and support, and we look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
Customer service at Audi Harrogate is…
Customer service at Audi Harrogate is second to none.
10 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Philip, thank you ever so much for your kind words. We are absolutely delighted to hear that you found the customer service at Audi Harrogate to be second to none. It is always our aim to provide an exceptional experience for every visitor, and your feedback truly honours the hard work of our team. We greatly appreciate you taking the time to share your thoughts and look forward to welcoming you back in the future. Best wishes, Audi Harrogate Team
Excellent Customer Service
The main thing, an Oil Service Booked within two weeks.
Staff courteous and attentive from start to finish. Nothing too much trouble.
5 mars 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Ian, thank you very much for your kind words and for taking the time to share your experience with us. We are delighted to hear that you found our staff courteous and attentive throughout your visit. It’s wonderful to know that booking your oil service within two weeks was straightforward and met your expectations. Your feedback is greatly appreciated and serves as a great encouragement to the whole team. We look forward to welcoming you back to Harrogate Audi in the future. Best regards, Harrogate Audi Team
Very attentive and helpful Salesman
Very attentive and helpful Salesman, Adam Thompson
24 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Paul, thank you very much for your kind words and for recognising Adam Thompson’s attentiveness and helpfulness. We are delighted to hear that your experience with us was positive and that Adam was able to assist you so well. It is always our aim to provide excellent customer service, and feedback like yours is truly appreciated. We hope you continue to enjoy your vehicle and look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
Great buying experience
Great buying experience, Adam looked after us well and we ended up with a great deal on a perfect car. Thank you !
25 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Alex, thank you very much for your kind words and for taking the time to share your experience. We’re delighted to hear that Adam looked after you so well and that you’re pleased with your new car. It’s always our aim to provide a great buying experience and to help our customers find the perfect vehicle. We truly appreciate your feedback and hope you enjoy many happy miles in your new car. Best wishes from all of us at Harrogate Audi.
Seamless purchase
Friendly, helpful staff who collected my car from another dealership. Full check before I tested it. Didn’t push me to include extras when I explained I wasn’t interested.Seamless purchase.
23 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Lesley - Thank you very much for your kind words. We’re delighted to hear that our team provided friendly and helpful service throughout your experience. It’s great to know that the full check and collection from another dealership made the process easier for you. We always aim to respect our customers’ preferences and ensure a seamless purchase, so it’s wonderful to hear this was reflected in your visit. We truly appreciate your feedback and hope you enjoy your new car. Best wishes, Harrogate Audi Team
5 star Ollie
Oliver Loton was great from start to finish! Extremely knowledgeable and excellent communication - a 5 star experience !
16 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Lyn. Thank you ever so much for your kind words. We are delighted to hear that Oliver Loton provided you with such a knowledgeable and communicative service throughout your experience. It’s wonderful to know that everything went smoothly from start to finish and that you felt it was a true 5-star experience. Your feedback is greatly appreciated and serves as a fantastic encouragement to the whole team. We look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
Knowledgeable pleasant and efficient…
Knowledgeable pleasant and efficient service. Things happened as planned and I am very impressed with my Q3.
9 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Susan, Thank you very much for your kind words. We are delighted to hear that you found our service knowledgeable, pleasant, and efficient. It’s wonderful to know that everything went as planned and that you are impressed with your Q3. Your satisfaction means a great deal to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
Excellent Service
All staff that I came into contact with during my visit were extremely polite and helpful
6 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Barbara101, Thank you very much for your kind words. We are delighted to hear that all the staff you encountered during your visit were polite and helpful. It is always our aim to provide a welcoming and supportive environment for every customer. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team here at Harrogate Audi. We look forward to welcoming you back in the future. Kind regards, The Harrogate Audi Team
Title
The team members were efficient, polite and pleasant throughout the drop off and when picking up my car.
Krystal and Hannah were very good.
6 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Dear Ian - Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that Krystal and Hannah provided you with efficient, polite, and pleasant service during both the drop off and collection of your car. It is always our aim to ensure every customer feels valued and well cared for. Your positive feedback is greatly appreciated and serves as a wonderful encouragement to the entire team. Kind regards, Harrogate Audi Team
Well looked after by Julian-Top bloke
Well looked after by Julian-Top bloke
Efficient service all round
3 février 2026
Avis spontané
Réponse de Sytner Group - Harrogate Audi
Good morning Roger and thank you very much for your kind words and for taking the time to leave such a positive review. We’re delighted to hear that Julian provided you with excellent care and that you found our service efficient throughout. It’s always our aim to ensure every customer feels valued and well looked after. Your feedback is greatly appreciated and serves as a wonderful encouragement to the whole team. We look forward to welcoming you back to Harrogate Audi in the future. Best wishes, The Harrogate Audi Team
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