The experience I had with Porsche Silverstone was excellent from start to finish. I was buying my first Porsche and Alexandra in sales was excellent. She not only built rapport but she really understo... Voir plus
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Lisez les avis des autres
5 year service. Car with dealer for 2 days. Not all updates loaded. Car identified more updates as I left dealership. Emergency support fault reported, not present before service. I am sure will b... Voir plus
L'entreprise a répondu
Julie is professional, friendly and efficient. Kept me informed from start to finish. Great to have someone you know by name to deal with in the future.
Really pleased with the service we received from Oliver Martin at Porsche Centre Silverstone. Oliver was friendly, helpful and professional throughout and did everything he could to get our new car re... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
Old Tiffield Rd, NN12 6PF, Towcester, Royaume-Uni
- 01327 438047
4,4
Excellent
127 avis
Demande des avis aux clients
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Fantastic service from start to finish
Fantastic service from start to finish! Ollie went above and beyond!!
Thank you guys
7 mars 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Thank you so much for the 5 star review, it is really appreciated. We look forward to seeing you again soon. Steve Dickinson Managing Director.
Car went in Crayon and came out Sand …
Car went in for a suspension error message. Took a week to complete. When I went to collect the car it came back honestly filthy dirty. When I dropped it off it was immaculate. They did apologise, said something about jet washing the back of their compound but looked to me a total dusting of the red rain you get and no one bothered to clean it. They did offer a courtesy wash but who is going to go to the hassle of returning the car to a dealership to get what’s normally a pretty average valet? They had taken the wheels off to repair some scrapes on the alloys and didn’t bother to reset the tyre pressure monitor so got in to the car with another error message (not a big thing but come on you are Porsche?). Then got to the first roundabout and something flew into the passenger footwell. They had removed my Porsche Dashcam and left it on the front seat. Nice. Assume it still works.
5 mars 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Steve, I am very sorry to read about this, I will certainly look into this for you along with our Aftersales Manager. Steve Dickinson Managing Director
No one wants the inconvenience of…
No one wants the inconvenience of bringing their car in, but bringing it in to such a warm and friendly environment does help (alongside the cakes!)
Jack is great, really nice demeanour and nothing seems like too much trouble.
5 mars 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Jodie, Thank you for the lovely review and I am pleased you enjoy visiting us (and the cakes). We look forward to seeing you again soon Steve Dickinson Managing Director
Very attentive staff
Very attentive staff, kept me updated and fuelled with coffee.
26 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Mark, Many thanks for the 5 star review and you are welcome for coffee anytime! Steve Dickinson Managing Director
Friendly staff
Friendly staff, resolved the work requirements under warranty.
27 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Ashley, Many thanks for the 5 star review, I am pleased everything was resolved for you. Steve Dickinson Managing Director
All staff are really welcoming and have…
All staff are really welcoming and have created a centre which not only provides the service you would expect, but genuinely cares about clients as people. I feel among friends, not just being 'efficiently processed'.
20 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Jez, Thank you for a lovely review and it means a lot to the team. We look forward to seeing you again. Steve Dickinson Managing Director
Friendly and welcoming Service staff
Friendly and welcoming Service staff. Same person that has dealt with me for the last few years. Clear explanation of issues. Makes one feel valued.
13 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Michael, Many thanks for the review, I am delighted you enjoy visiting us and we look forward to seeing you again. Steve Dickinson Managing Director
Car broke down on Friday due to failed…
Car broke down on Friday due to failed HVAC so was undriveable due to misting. Known Taycan problem.
Reported Monday to my service advisor Julie. She advised roadside as it wasn't safe to drive. They arrived and took it away.
Julie confirmed work being done. Roadside tried to give me a hire car (not needed as wfh). Car completed and ready for pickup Wednesday night. Julie sorted a cab to pick me up.
Car ready and clean when I arrived.
Perfect service.
Thanks to all and to workshop for doing a dash out job in two days.
Applause and thanks all round.
Boo to Porsche for making unreliable servo flaps. They really never learn....
18 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Thank you for the 5 star review, it is appreciated by us all. I am delighted Julie looked after you during a frustrating time and I am pleased you are back on the road. Steve Dickinson Managing Director
Great service from start to finish will…
Great service from start to finish will 100% be using these again very soon
13 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Thank you so much for the 5 star review, it is really appreciated and we look forward to seeing you again. Steve Dickinson Managing Director
Great communication throughout the…
Great communication throughout the process. I worked at the dealership all day whilst the car was worked on and was looked after very well. Car valet was excellent too.
9 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Stuart, Many thanks for the 5 star review, it is much appreciated. I am pleased you enjoyed your time with us and you are welcome any time. Steve Dickinson Managing Director
Excellent service
In a age where customer service is set at a low bar my faith was restored when dealing with Craig Porter , his service and communication was extremely good. I sold my immaculate Porsche to them for a fair price a good deal is when both parties are happy Thanks Craig you made it easy
10 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Bill, Many thanks for your support with a 5 star review, both Craig and I appreciate it and I am pleased you found the selling process easy. Steve Dickinson Managing Director
Réponse de Sytner Group - Porsche Centre Silverstone
Thank you for the 5 star review, we appreciate your support! Steve Dickinson Managing Director.
Helpful team and kept me informed.
2 février 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Tom, Many thanks for your review and kind words. We would love to know how we can raise your next visit to 5 stars as we are always looking to improve so we are grateful for any further feedback. Should you wish to provide any my email address is steve.dickinson@porschesilverstone.co.uk. Steve Dickinson Managing Director.
Great service from Porsche
Really appreciated how joined up the experience was. From start (calling the roadside assistance number) to finish (getting the car returned home by a forward-thinking young man in the service department) the service was excellent and exceeded my expecations.
30 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Dear Mr Reddy, Thank you for your 5 star review and comments. Kind Regards Team Porsche Silverstone
Warm and welcoming and kept informed of…
Warm and welcoming and kept informed of progress and was very happy when service was completed with no problems
21 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Thank you for your support with giving us a 5 star review, we appreciate it and I am pleased you enjoyed your experience with us. Steve Dickinson Managing Director
Lovely welcome
Lovely welcome, quick efficient check-in and car returned as planned, with work complete
19 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Christine, Thank you so much for the 5 star review, it means a lot to the team. I am pleased you enjoyed your visit. Steve Dickinson Managing Director
Efficient,quick
Efficient,quick , easy people do deal with. Aftercare is very good with Sophina a real,plus. Hope the car is as good as the service I’ve had
15 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Tim, Thank you for the lovely review, Sophina and the team including myself really appreciate it. I am delighted you enjoyed your experience and I do hope you are enjoying the car. Steve Dickinson Managing Director.
Great experience from start to finish
Great experience from start to finish, especially from Gareth. From sourcing us the car that we wanted to the handover the service was excellent. Highly recommended and great experience.
9 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Ross, We are delighted you enjoyed your experience with us and in particular Gareth, we do hope you are enjoying your new car and we look forward to seeing you again. Steve Dickinson Managing Director.
Great experience, felt as ease.
Jack, our Service Advisor, was absolutely brilliant.
You could tell he cared and always kept us updated, nothing was too much for him.
The team members who collected our vehicles were also great. Very friendly and we felt safe having them drive our cars.
We will certainly be back.
15 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi Claire, Thank you for the review, we appreciate it. I am delighted you enjoyed your experience with us and we look forward to seeing you again. Steve Dickinson Managing Director.
Jack was outstanding - Beginning to Delivery
Jack who was our sales advisor made the entire experience. He was a very good listener, attentive, not over bearing, and not the typical car sales representative, which resonated massively with my wife and I. He is an asset to the brand,
9 janvier 2026
Avis spontané
Réponse de Sytner Group - Porsche Centre Silverstone
Hi James, Thank you for the review, it is much appreciated. I am delighted that Jack looked after you and we look forward to seeing you again. Steve Dickinson Managing Director
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