Jason at Tring made the experience really easy and seamless. He spent time making sure I selected the right car and took time to talk me through it all when it arrived. I genuinely feel he wanted me t... Voir plus
Établissement
Changer d'établissementLondon Road, Cow Roast, HP23 5RE Hertfordshire, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great service but exorbitant price for a wing mirror glass. The price is particularly galling as it is due to the most dangerous “safety” aids fitted to a car, the overtaking warning light. What hap... Voir plus
L'entreprise a répondu
When I booked I didn’t say I wanted to wait for my car to be serviced. Sytner moved my service forward and the service was completed within the time frame. The receptionist warmly welcomed me and to... Voir plus
L'entreprise a répondu
Great service, friendly staff, kept well informed Had to book in advance for a courtesy car but problem with my car was solved swiftly and efficiently
À propos de l'entreprise
Écrit par l'entreprise
In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.
Coordonnées de contact
London Road, Cow Roast, HP23 5RE, Hertfordshire, Royaume-Uni
4,8
Excellent
310 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Tring Sytner were really professional…
Tring Sytner were really professional and the gentleman that helped us with some of the technology was great. Very pleased with the service
11 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Mr Boys, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We are delighted to hear that our team were professional and that the gentleman who assisted you with the technology was able to provide excellent support. It is wonderful to know you are very pleased with the service you received. We truly appreciate your feedback and look forward to welcoming you back in the future. Kind regards, Sytner Tring BMW Team
Amazing service as always from BMW at…
Amazing service as always from BMW at Tring. The communication was excellent.
They picked my car up and delivered it back to me
17 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear I Awan, Thank you very much for your kind words and for taking the time to share your experience with Sytner Tring BMW. We’re delighted to hear that our service and communication met your expectations and that the collection and delivery of your car was convenient for you. It’s always our aim to provide a seamless and enjoyable experience for our valued customers. We look forward to welcoming you back in the future and continuing to provide the high standards you have come to expect. Kind regards, The Sytner Tring BMW Team
Excellent service from all staff
Excellent service from all staff, well received on arrival very efficient on check in, tea and coffee offered, pleasant manor, would recommend this branch 👍
16 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Graham, Thank you very much for your kind words and positive feedback. We are delighted to hear that you found our service efficient and that our team made you feel so welcome upon arrival. It’s wonderful to know that the refreshments and overall atmosphere contributed to a pleasant experience. Your recommendation means a great deal to us. We look forward to welcoming you back to Sytner Tring BMW in the future. Best wishes, The Sytner Tring BMW Team
Good Service
Service carried out in the time span given. Video of the health check was very helpful.
14 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear David, Thank you very much for your kind words and positive feedback. We’re delighted to hear that the service was completed within the expected time and that the video of the health check proved helpful. It’s always our aim to provide clear and transparent communication, ensuring you feel fully informed throughout the process. Your satisfaction means a great deal to us, and we look forward to welcoming you back to Sytner Tring BMW in the future. Best regards, The Sytner Tring BMW Team
Ahsan and Scott were a pleasure to deal…
Ahsan and Scott were a pleasure to deal with, they did what they said they would do.
Recommended!!
11 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Lee, Thank you for taking the time to share your positive experience with Ahsan and Scott at Sytner Tring BMW. We are delighted to hear that they were a pleasure to deal with and fulfilled their commitments. Your recommendation means a great deal to us, and we are pleased to have met your expectations. It is always our aim to provide excellent service, and feedback such as yours is truly appreciated. We look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
Chris Buss - mini purchase
I dealt with Chris Buss, and in just over a week my mini was collected all finances paid off plus some equity left in car for me. Chris was very efficient, made me understand each stage of the process, fabulous experience.
9 septembre 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Ms Facey, Thank you very much for your kind words. We are delighted to hear that Chris Buss provided you with an efficient and clear experience throughout the process. It’s wonderful to know that everything was handled smoothly and that you are pleased with the outcome. Your positive feedback is greatly appreciated and means a lot to the team here at Sytner Tring BMW. We wish you all the very best with your next vehicle and look forward to assisting you again in the future. Kind regards, Sytner Tring BMW
Helpful Staff
Helpful, knowledeagable and professional staff at the service desk made the experience really pleasant.
21 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Arzhang, Thank you very much for your kind words regarding your recent visit to Sytner Tring BMW. We are delighted to hear that our helpful, knowledgeable, and professional service desk staff made your experience so pleasant. It is always our aim to provide exceptional customer service, and feedback like yours really encourages the entire team. We truly appreciate you taking the time to share your positive experience and look forward to welcoming you again in the future. Kind regards, Sytner Tring BMW Team
new BMW
Recently purchased my new BMW, George was amazing! Had the smoothest buying experience! Second time buying our car from BMW Tring and as always it’s been great!
26 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Jewel, Thank you ever so much for your wonderful review. We’re thrilled to hear that George provided such a smooth and enjoyable experience for your recent BMW purchase. It’s fantastic to know that your second visit to BMW Tring has been just as positive as the first. Your continued trust means a great deal to us, and we’re honoured to have helped you find your perfect car once again. Wishing you many happy miles ahead! Best regards, The Sytner Tring BMW Team
Excellent service from Jason
Excellent service from Jason. He even responded to queries on his day off
21 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Thank you very much, Mick, for your kind words and wonderful 5-star review. We are delighted to hear that Jason provided you with excellent service and went above and beyond by responding to your queries even on his day off. It is always our aim to offer outstanding customer care and support at every opportunity. Your feedback is truly appreciated and motivates the whole team to continue delivering exceptional experiences to all our customers. We look forward to welcoming you again in the future.
I love my Mini Cooper
I love my Mini Cooper and have been coming back to Sytner Tring for 16 Years, even though I don't live locally anymore. Staff always very helpful and go the extra mile.
20 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Patricia, thank you ever so much for your kind words and continued loyalty over the past 16 years. We are delighted to hear how much you love your Mini Cooper and truly appreciate you making the journey to Sytner Tring despite not living locally anymore. Knowing our team consistently goes the extra mile to provide helpful service means a great deal to us. We look forward to welcoming you back whenever you return and wish you many enjoyable drives ahead.
Great service from Alex who kept me…
Great service from Alex who kept me informed in a timely manner while my car was in the workshop and reacted quickly to source a new tyre enabling collection on the same day which was important to me as I had a long trip the next morning.
12 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Mr Brooks, Thank you very much for your delightful review. We are pleased to hear that Alex was able to keep you well informed throughout your visit and acted swiftly to source a new tyre, ensuring your car was ready for your important journey. It is always our aim to provide efficient and reliable service, and your kind words are greatly appreciated. We wish you safe and enjoyable travels and look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Réponse de Sytner Group - Sytner Tring BMW
Dear Daniel, Thank you very much for your kind words and for taking the time to share your positive experience with us at Sytner Tring BMW. We are delighted to hear that your issue was resolved promptly and to your satisfaction. Providing excellent service is very important to us, and it is wonderful to know that we met your expectations. Should you require any further assistance in the future, please do not hesitate to get in touch. We look forward to welcoming you back. Kind regards, The Sytner Tring BMW Team
I love this garage
I love this garage - they are very reliable, polite, friendly and excellent communicators. Wouldn’t take my mini anywhere else
7 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Thank you very much for your wonderful feedback. We are delighted to hear that you find our team reliable, polite, and friendly. Communication is very important to us, so it’s great to know this has been appreciated. It means a lot to us that you trust us with your Mini and wouldn’t consider going anywhere else. Your support is truly valued, and we look forward to continuing to provide you with the same excellent service in the future.
Réponse de Sytner Group - Sytner Tring BMW
Dear David, Thank you ever so much for your wonderful review. We are delighted to hear that you found our customer service to be excellent. It’s always our aim to provide the highest standard of care and attention to our customers, and your kind words truly mean a great deal to the entire team. We look forward to welcoming you back to Sytner Tring BMW in the future. Warm regards, The Sytner Tring BMW Team
Réponse de Sytner Group - Sytner Tring BMW
Dear Mr Hammond, Thank you very much for your kind words. We are delighted to hear that you found our staff friendly and helpful during your experience with Sytner Tring BMW. Providing excellent customer service is something we take great pride in, and it is wonderful to know this was reflected in your visit. Your positive feedback truly means a lot to the whole team. We look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Good customer service and speedy repair
3 août 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Steve, thank you for your kind words and for taking the time to share your experience at Sytner Tring BMW. We are delighted to hear that you found our customer service to be good and the repair process speedy. It is always our aim to provide efficient and attentive care to every customer. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes from the entire team.
Ease of drop off
Ease of drop off, polite and friendly staff and communication about progress were all very good
30 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Sue, Thank you very much for your kind words and for taking the time to share your experience with us at Sytner Tring BMW. We are delighted to hear that you found the drop-off process easy and appreciated the polite and friendly nature of our staff. Clear communication is something we strive for, so it’s wonderful to know you were kept well informed throughout. We truly value your feedback and look forward to welcoming you back in the future. Kind regards, The Sytner Tring BMW Team
Very Good Experience
I had a very good experience at Sytner. Callum was very helpful and while it was just an MoT and wheel alignment it was all done as expected. Everyone was helpful and friendly.
23 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Low, Thank you very much for your kind words and for taking the time to share your experience at Sytner Tring BMW. We are delighted to hear that Callum and the team provided helpful and friendly service during your MOT and wheel alignment. It’s wonderful to know that everything was carried out as expected. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
Everything went so smoothly from start…
Everything went so smoothly from start to finish.Michael the Sales Executive was brilliant,Funny and very professional.
11 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Mr Davies, Thank you very much for your kind words and for taking the time to share your experience. We are delighted to hear that everything went so smoothly from start to finish. Michael will be thrilled to know that his professionalism and sense of humour made such a positive impression. It is always our aim to provide excellent service, and your feedback is truly appreciated. We hope you continue to enjoy your BMW and look forward to welcoming you back in the future. Best wishes, The Sytner Tring BMW Team
1st Service while you wait.
1st Service while you wait.
The car was booked in for 8.30 and I was driving it away by 10am, fast efficient team & service. Coffee & biscuits plus a wonder around stock at the show room meant the time didn't drag.
13 juillet 2026
Avis spontané
Réponse de Sytner Group - Sytner Tring BMW
Dear Seldon, thank you very much for your kind words and positive feedback. We’re delighted to hear that your first service was completed efficiently and that you enjoyed the refreshments and browsing our showroom while you waited. It’s always our aim to provide a seamless and pleasant experience for our customers. Your satisfaction means a great deal to us, and we look forward to welcoming you back to Sytner Tring BMW in the future. Best wishes from the team.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.