Taps Empire Avis 

Twice in the past couple of months I've bought items convincingly described on a major internet website as 'genuine', only to find that they were poor quality counterfeits.

I next needed new cartridges for a Bristan tap, so I looked for a more dependable retailer. I came across Taps Empire listing "genuine Bristan" cartridges at a similar price to other retailers but with free 2-4 day delivery, so placed my order.

I expected to have to wait the best part of a week to receive the order but it was dispatched next business day for 24-hour delivery and I received it the following morning. And they were indeed 'genuine Bristan' parts.

A few days later I placed an order for another Bristan item, and it was again received within two working days. Both items were packaged in strong cardboard cartons.

I also found their website easy to navigate and the products described clearly.

Good prices. Next day delivery. Excellent service. Will definitely use again.

Easy ordering, fast delivery, product as described, well protected during transport, I recommend

Simple reasonable and effective

Next day delivery. Cheapest price I saw. Unreserved recommendation.

Absolute pleasure to liase with Mills from customer service team. TapsEmpire were there for me after the sale. When liasing with customer service after 2 toilets had marks the customer service team were incredibly quick to resolve without any hassle. Later, after unboxing, I discovered my bath was cracked. Even though it was 2 weeks after the order had been placed the team were rapid to sort it out and their supplier (who is also brilliant) provided a goodwill replacement with collection of damaged bath. Cannot complain as this is exactly the type of service that makes all the stress of bathroom construction a little less stressful. Not to mention their prices are spot on for many thing. Will be purchasing future bathrooms from TapsEmpire. I hope Mills can read this review as he has been a pleasure to liase with.

Very prompt delivery & kept well informed as to progress.

Fast and efficient

Replacement ceramic tap valves fitted first time, no fuss, no trouble.

Web site very easy to navigate and purchase the tap I wanted. Very quick delivery with substantial packaging.
Fabulous product, solid tap that looks good.

Excellent price including delivery. Very prompt delivery.
Courteous and helpful over the telephone when I had to call with a query. This was the second time purchasing from this company and on both occasions the all round service was first class.

Easy to work out what I needed and then easy to order. Arrived quickly

Competitive price and fast delivery - very happy.

Excellent communication. Quick service and delivery. Item as described. Highly recommended.

Prompt delivery service.

Best price for genuine Bristan tap valves. Replaced them last year with after market product. (EML) they are scrap after 12 months with taps dripping. These genuine items are the right replacement parts for the job. (EML) after market parts were actually more expensive. These genuine parts were delivered free and fast.

Good service, easy to order, quick delivery.

Great product, fair price, and delivered promptly

Very prompt delivery of a product at a good price.