Unexpected extra's in the delivery, Hydra filter tap came with an additional flow meter to accurately predict when to change the water filter. Items were well packaged and came within two days of pla... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Very good experience with Taps Empire. The product was really competitively priced and delivered quickly, free of charge. Very definitely 5 stars.
Three sided shower enclosure ordered, one door delivered 6th April, the remaining panels on 1st June! Missed installation date from contractor and now will not except back as 20 days have passed from... Voir plus
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Voir plus
À propos de l'entreprise
- Magasin d'articles de salle de bains
- Rénovateur de salle de bains
- Fournisseur d'équipements de chauffage
- Prestataire de réaménagement de cuisine
- Magasin de matériel de plomberie
- Magasin de portes de douche
Écrit par l'entreprise
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Coordonnées de contact
9 Upminster Road South, RM13 9YS, Rainham, Royaume-Uni
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4,6
Excellent
538 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Terrible customer service.
Item arrived terribly packaged for a start. Royal Mail tried to deliver the returned package to Taps Empire on a Saturday and as they are not open, it could not be delivered. The package somehow got lost in the Royal Mail system was never rescheduled for a delivery, thus being past the 14 day return window, taps Empire were absolutely unwilling to help and take the item back. Shocking customer service I will never recommend or use them again.
27 septembre 2025
Avis spontané
Réponse de Taps Empire
Dear Daniel
There seems to be a misunderstanding, since your return for a Bristan Oval Flow Control & Diverter Valve was delivered back to us, and was refunded completely on 21 September 2025.
Your truly
Tim
Good Service
Easy payment, fast delivery although noticed pricing for the product I bought (yearly replacement of a toilet filter) has jumped up nearly 20%.....sign of the times!
18 septembre 2025
Avis spontané
Excellent all round
Easy purchase, reasonable price, quick delivery. What not to like?
20 septembre 2025
Avis spontané
Cifial Coule Mono Basin Mixer
The tap arrived earlier than quoted. It was well packed and arrived in perfect condition. Taps Empire was recommended to me by Cifial UK Ltd.
18 septembre 2025
Avis spontané
Replacement cartridge bathroom tap
Accurate description of the product at a good price. The process was easy and the delivery effective.
16 septembre 2025
Avis spontané
Fast delivery genuine parts
They had the parts I required at a good price and fast free delivery
5 septembre 2025
Avis spontané
The whole purchase was flawless the…
The whole purchase was flawless the website was easy to use and the delivery and communication was second to none. I would recommend Taps Empire to anyone. I'm very pleased with there service and wouldn't hesitate to use them again.
26 août 2025
Avis spontané
They appeared to have the best price…
They appeared to have the best price for the Bristan 1901 shower unit I was looking to buy. It came with free delivery, and the shower unot was delivered within 5 working days
17 août 2025
Avis spontané
Well done Taps Empire!
I ordered replacement Bristan Tap valve/cartridges!
They arrived sooner than expected and were exactly what I needed!
Good products! Good Price! Reliable delivery!
Well done Taps Empire!
8 août 2025
Avis spontané
Good website
Internet search on your website was very easy. Keenly priced incl free postage. Delivery by Parcel Force very prompt, keeping as spares so will not fit yet
8 août 2025
Avis spontané
Delivery of taps by Royal Mail never…
Delivery of taps by Royal Mail never arrived. Lost in post? So without hot water in bathroom for 11 days overall. Resending via TNT. Currently awaiting 2nd attempt delivery
9 août 2025
Avis spontané
Réponse de Taps Empire
Dear John
I believe you have left this review for Taps Empire in error.
As per our records, there is only one order from you dated 22 July 2025. You purchased Bristan 1901 cartridges from us, which were returned by you since they were not suitable for your taps, and subsequently refunded.
Interestingly, we currently do not use TNT for our deliveries. You may wish to chase up the correct retailer for the taps mentioned in your review.
Regards
Tim
Great price paid for taps
Great price paid for taps, excellent communications and super fast delivery.
23 juillet 2025
Avis spontané
Item exactly as described
Item exactly as described. A perfect fit.
Good communication and prompt delivery.
30 juillet 2025
Avis spontané
Easy to get sorted
Easy to find what i needed. The processing of the payment and the delivery went smoothly and according to expectations.
29 juin 2025
Avis spontané
Very quick service easy to find on…
Very quick service easy to find on website thank you 😊
9 juillet 2025
Avis spontané
Easy to order items came the next day
Easy to order items came the next day
8 juillet 2025
Avis spontané
Very Pleased
Easy to use website and the shower head was packaged well - arrived within a couple of days. Very pleased with product.
9 juillet 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.