TDS Northern Ireland Avis 

called TDS to arrange the return of my deposit. Unfortunately, I couldn’t complete the process online because there was an issue with the email address.
The lady I spoke to was extremely kind and helpful. Lynn took the extra time to complete everything for me over the phone, even though it required more assistance than usual.
Very professional and excellent customer service. I’m genuinely very happy with today’s conversation and the help I received. Thank you very much Lynn! 😊

I contacted tds, they were so understanding of the of the query I had. There was no question left unanswered, they made the changes so quickly.

Help the owner

Bullying tenants

Excellent customer service from Shereen who quickly resolved my issues

Excellent customer service

Lynn was so helful. Excellent customer service

Friendly and resolved my issue straight away. She instantly put my mind at rest. Cant praise Lynn highly enough. Thanks Lynn.

Excellent service. The customer advisor was able to clarify about the procedure of getting my deposit.
Thank you

The first lady I spoke to on this line unfortunately didn’t manage to resolve the problem of connecting my email address to the correct to the right account. I had to call back again for more support, and this time I spoke to Shereen. She did an amazing job of getting everything sorted for me, and was very efficient and friendly and helpful. Her customer service support was outstanding, and all of the issues I was having with my account were quickly resolved.

Zubir was ery helpful and knowledgeable staff member.
Thank you.

Very efficient service overall. I didn’t have to wait for someone to answer my call. Zubair was an outstanding advisor. He was helpful, respectful, knowledgeable, and highly professional. He resolved my query within seconds, making the entire experience smooth and hassle-free.

Contacted TDS and was speaking with Lynn who was very clear and helpful on advice. Lynn was very pleasant, professional and took the time to follow up, definitely an asset to this organisation. Super customer service.

Lynn was incredibly helpful while trying to sort out my mother’s deposit at an assisted living residence including a move from one Appartment to another, return of deposit and new deposit etc. So pleasant to deal with and reassuring there is someone helpful a phone call away.
The deposit return was very easy too -
The portal works well.

I was greeted on the phone by a lovely lady Lynn who was so helpful and gave me great advice on what I needed to do.
They are definitely a costumer based focus group as I was nervous before calling incase they didn’t really care to what I had to say as a tenant and not the landlord but I was completely proven wrong by this. Lynn is a lovely woman I left the call feeling a lot better than I did before calling.

I spoke with Jodi Majury today at TDS who kindly assisted me regarding my deposit being returned. Jodi was very helpful and I would like to thank her for professionalism and her courtesy.
Glenn

Talked to a lady called Jodie working for TDS, about withdraw of my house rent deposit,she talked kindly and helped me on the steps to take to apply for the deposit. Thank you so much.

Lynn was really helpful with my request and was speedy and efficient with his replies. I am grateful for all his help. Thank you Lynn.

Employee
Your employee Carys Gill has been very efficient and helpful when dealing with any query we had with TDS NI.

Good support

This was one of my best experiences ever! I’m so delighted by Ameen service!
Thank you so much!
Appreciate your patience with me

I rang TDS to make a general enquiry. It was refreshing to be greeted by a person and not a machine! I was speaking to a lady called Carys and she was most helpful and explained things very clearly and assured me to call back if I needed further assistance.