TDS Northern Ireland Avis 

Having provided evidence of Damage, Missing furniture and rent arrears! TDS has found in favour of the tenant because my contract didn't specify using the deposit for rent arrears. On appeal I pointed out that the deposit wouldn't cover the Damage and missing furniture. Someone in TDS who signs themselves

Yours sincerely
Adjudication review

Has decided to ignore this and stand by the decision.

I have to agree with the reviewer beneath this post,
I have used them for 4 yrs but year after year they find in favour of the tenant.
I have found their judgement on disputes biased on many occasions in favour of tenants.
I no longer use their services and have gone to my deposits ni.

Always glad to help , could fault there service :)

Always found TDSNI most helpful and efficient and always willing to help with any of my queries.

TDS are fantastic always on hand to help anytime we have any probems, they are a delight to deal with especially Eamonnand Sean. Can't recommend them enough.

Eamonn and Sean provide an excellent service and are always willing to provide assistance. Highly recommended

Eamonn and Sean are excellent to deal with and have been extremely helpful. Any queries have been dealt with quickly and efficiently. Thank you

Excellent service from both Eamonn and Sean. Really helpful and make understanding the service easy to learn. No matter what or how silly a question i have for them, they always go out of the way to help.

We have used TDS to protect Deposits from the offset. In the height of summer unfortunately for Eamonn and Sean, I often need to call them with queries and issues and nothing is ever too much trouble.

I find them very helpful, very reliable and we have a great working relationship with TDS and long may it continue.

Excellent service as always Eamonn and Sean go that extra mile to keep you in charge of your portfolio.

I have been using TDSNI since the start and have never looked back.

Good response with emails, got a problem I had sorted quickly. Website was a slight struggle at one point. Once the issue was fixed everything was fine.

A terribly incompetent organisation. With respect, the few individuals that I had dealings with appeared to be lacking the skills required to complete their duties, which was made evident by incoherent rambling emails, an inability to respond to some questions until asked multiple times, the repetitive raising of irrelevant points and poor spelling and grammar throughout. Although frustrating, unqualified staffing issues can usually be forgiven. However, this company are in control of large sums of money which makes me very uncomfortable and I would suggest to any landlord to consider alternative methods of deposit protection until such times that TDSNI provide staff with the training they desperately require.