Tedooo Avis 

958
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Loosing a member of your family is one of the most difficult emotional challenges one must face. The true unconditional love we shared with our sweet pooch was genuine. In an effort to keep his spirit... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Ordered and paid for a product to isle of man uk On online order form has United Kingdom for delivery of product. Twice emailed that product is being made . Twice emailed with address iss... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I was really excited about this art as it was portrayed to be a 3D rendering of my pet. All of the pre samples and post sample photos made this look completely 3D, including the name it what appeared... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely chuffed to bits with my 50cm Suncatcher of Finn. The image was exactly as the photo attached, but the depth of detail was incredible. I felt like I could stroke him and talk to him. Sadly,... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Tedooo is the perfect platform to shop unique handmade or customized items, sell without paying fees, and socialize with over 1M creative people!💙 Join Tedooo today - it's free!


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3,5

Moyen

TrustScore 3.5 sur 5

958 avis

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A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,5

Tous les avis

(958)

869 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

The product was supposed to be in epoxy…

The product was supposed to be in epoxy and and size was supposed to be larger. I received a 12x12 and should have been a 30x30. What I received is absolutely not worth what I paid. Nothing but scammed.

15 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi John,

We’re sorry that the product did not meet your expectations. I personally reviewed your order and confirmed that the size sent matches the option selected at checkout. We also sent you an email so we can better understand your concerns and see how we can help.

We appreciate your feedback and hope to find a suitable solution for you.

Best regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Bad companies get bad reviews Tedoo needs to be taken off Facebook. And that’s who I’m gonna be contacting next.

I wish I was able to apply pictures to this review. I got a response to my review yesterday from Tedoo stating that the frame size chosen at checkout was the correct size that I had received. I want everyone to know that is a 100% lie. The way they market these framed pictures is by just sending you AI generated photo of what the picture looks like and as a buyer you assume that that’s what you’re gonna get. The company 100% rips off the buyer by sending them a mini little photo that they don’t even explain is in centimeters until after it’s already on its way to the buyer. The advertisement depicts a rather larger framed picture next to to a vase on a console table. I sent my picture of the advertisement that I luckily kept through ChatGPT and explained how everything went down and ChatGPT agrees that I have every right to be upset and their tactics of business were 100% misleading. I also want to express that the advertisement said I could recieve THAT PHOTO for 159 so I went through the process of their checkout on that advertisement. When they show you the dimensions, they don’t say centimeters or inches for a reason because they’re ripping you off they’re showing you the picture of a larger photo and inches and then sending you a smaller photo in centimeters. I 100% plan on taking this further and can’t wait to have the actual framed photo so I can show people what they did..

15 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Bradley,

We’re sorry that your order did not meet your expectations and understand your frustration. I personally reviewed your order and confirmed that the size sent matches the option selected at checkout. We also sent your order details by email for your reference.

We apologize for any confusion regarding the product dimensions and appreciate you sharing your feedback. We’ll take your concerns into consideration as we continue to improve our product descriptions and customer experience.

Best regards,
Emma from Tedooo Support

Noté 5 sur 5 étoiles

If you need a sign to order from Tedoo...this is your sign!!

I have purchased 2 sun catchers and 2 personalized photo created keychains. I was skeptical at first but after reading the reviews I thought I would take a chance, and glad I did. The sun catchers turned out amazing as did the key chains. I will definitely order from them again (there are a lot of options in their store) A++++

15 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Maureen,

Thank you so much for your wonderful review and for choosing Tedooo! ❤️ We’re thrilled to hear that you love your suncatchers and personalized photo keychains. Your support means a lot to us, and we look forward to creating more special pieces for you in the future!

Best regards,
Emma from Tedooo Support

Noté 5 sur 5 étoiles

Worth waiting for!

Took awhile to get My Suncatcher but boy was it worth it. Beautifully made and came with all you need to hang it or hang from window etc.
Our pet Max has passed and when we saw it we were greatful and cried...

29 septembre 2026
Avis spontané
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Réponse de Tedooo

Hi Rick,

We’re sorry for the wait and understand your concerns. We’ve sent the latest update on your order to your email so you can stay informed about its progress.

We’d also like to reassure you that our Glass Suncatchers are made of real glass, not plastic. We appreciate your patience and hope you’ll be happy with your item once it arrives. ❤️

Best regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Horrible…. Don’t buy!

After absolutely no contact even after several messages and waiting over 4 weeks the painting arrived, just after I was about to contact my bank thinking I was scammed, it was about 150 AUD and I’m sorry but it’s horrible, and is a scam I think, it’s shiny, cheap and the canvas bends the frame so it doesn’t even sit against the wall no matter what you do, it looks like something from a $2 store, I was going to buy a heap more in different styles but I won’t be after this. This was a test run for the greyhound association to organise a large order and I’m sorry disappointed. Please don’t waste your money. The reviews are clearly hidden for a reason.

14 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Tennille,

We’re truly sorry to hear about your disappointing experience. We understand how frustrating it must have been to wait so long for your order, only to receive a product that didn’t meet your expectations. This is not the experience we want for our customers, and we’d appreciate the opportunity to make things right.

Unfortunately, we haven’t been able to locate your order with the information available to us. Could you please email us at support@tedooo.com with the subject line “Trustpilot – Tennille” so we can look into this further?

We sincerely apologize for the inconvenience and hope to have the chance to assist you.

Warm regards,
Emma from Tedooo Support

Noté 5 sur 5 étoiles

I received the most beautiful…artwork of Miss Dodge Lee our German Shepherd!!!

I received the most beautiful artwork/picture of our beloved Miss Dodge Lee today! I will forever treasure it, as I do her. I love what I have received so much that I’ve now ordered two more different types of artwork for my beautiful German Shepherd. I cannot wait to see the outcome. I wish I could attach a photo of what I received today. Thank you TEDOOO!!!! So looking forward to my next two projects I’m working with you!!

14 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Jen,

Thank you so much for your lovely review! ❤️ We’re thrilled that you love Miss Dodge Lee’s artwork and are excited to create two more special pieces for you. Thank you for choosing Tedooo! 🐾

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

WRONG ORDER/WRONG RECIPIENT!…

I received something from this company that was not even mine. It’s a picture of a dog named “Niko“. It’s supposed to be some sort of 3-D relief rendition of the dog’s head and facial features with his name and paws at the bottom. Cute enough for the correct person but I’m sure someone is expecting this and it wasn’t me. They totally screwed this order up. Not my order!

14 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Scott,

We’re truly sorry that you received the wrong personalized item. We understand how frustrating and disappointing this must have been, and we sincerely apologize for the mix-up.

We’ve already processed a replacement order for the correct item you originally ordered, and we’ve also sent a little gift to your email as a gesture of goodwill for the inconvenience.

We appreciate your patience and the opportunity to make things right. ❤️

Best regards,
Emma from Tedooo Support

Noté 5 sur 5 étoiles

Sometimes you order something on line…

Sometimes you order something on line and hope it is close to what is pictured. I ordered a mosaic rendering of a beloved dog who has passed and WOW! It is absolutely gorgeous and made me cry when i opened it. Thank you!!!!

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Lisa,

Thank you so much for your beautiful review! ❤️ We’re honored that our artwork could bring back such special memories of your beloved dog. It means the world to us that you love it!

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

IS A SCAM PRODUCT NOT AS ADVERTISED AT ALL

IS A SCAM, THE PRODUCT IS FAIR BUT IS NOTHING AT ALL NOT EVEN CLOSE AS ADVERTISED, THE PRICE IS TOO HIGH FOR A PRINT IN GLASS. THE ADVERTISED PRODUCT SHOWED CUTTED GLASS LIKE REALLY CUTTED GLASS SO I ORDER 2. I WAS SCAMED OUT OF $300 I WILL REQUEST A REFUND OR FILE A COMPLAINT ON MY CREDIT CARD THE PRODUCT IS A PRINT ON GLASS. NOT CUTTED GLASS AS ADVERTISED.

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Thor,

We’re truly sorry that the products didn’t meet your expectations. We understand your concerns about the appearance and production technique, and we’d appreciate the opportunity to look into this further and help make things right.

Unfortunately, we haven’t been able to locate your order with the information available. Could you please email us at support@tedooo.com with your order number and mention “Trustpilot Review – Thor” in the subject line. Our team will be happy to review your case and assist you further.

We’re here to help and hope to have the opportunity to address your concerns.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

I am completely disappointed and…

I am completely disappointed and unsatisfied with this product.
1st I paid $150 for this picture which I was happy to as it was a picture of my late baby who was very sick and had to let her go was very excited and couldn’t wait to get, it arrived today to find out it wasn’t anything like the add described it to be $150 for a picture I could have printed myself and stuck it to a pine board in the shape of a square and the picture was printed on a piece of fabric canvas or something very unhappy customer thanks for taking my $150 and screwing me never again will I buy anything from this company and to think I almost bought 2 so glad I waited to see this one

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Cindy,

We’re truly sorry that your order didn’t meet your expectations, especially because of the special memories it represents. We understand how much this piece means to you, and we sincerely apologize for the disappointment.

We’ve already arranged a replacement for you and sent the details to your email. We want to make things right and give you a better experience with us.

Please know that we’re here for you and are happy to assist you throughout the process. Thank you for giving us the opportunity to address your concerns.

Warm regards,
Emma from Tedooo Support

Noté 2 sur 5 étoiles

Not what was expected

Ordering was easy enough. Contacting and support assistance was crap. Made several enquires and no responses whatsoever. The product description vs the product received is completely different. The description has you believe it is a resin/glass design. The received item is painting on canvas with a very light epoxy like coating over a half inch wood frame. Not at all what I expected. I was envisioning a solid wood piece with layers of design and epoxy coating. Not satisfied but it is very nice and will need to accept the item as is.

11 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi RoadsGuy,

We're truly sorry that your experience fell short of your expectations. We understand your disappointment and would appreciate the opportunity to make things right.

We tried to locate your order using the information available to us but unfortunately couldn't find it. Please email us at support@tedooo.com with the subject line "Trustpilot - RoadsGuy" so we can review your order and work with you toward a suitable resolution.

Your feedback matters to us, and we hope to have the chance to turn your experience around.

Warm regards,
Emma from Tedooo Support

Noté 3 sur 5 étoiles

Well it's advertised as acrilic not…

Well it's advertised as acrilic not canvas.
It's a gift I'll keep it but very disappointed ☹️

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi there,

We're truly sorry that your order didn't meet your expectations. We understand your disappointment and would appreciate the opportunity to make things right.

We'd love to learn more about your experience and see how we can assist you. Please feel free to contact us at support@tedooo.com so our team can look into your concerns and help find a suitable resolution.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Scam. Do not order from them

Edit: you guys have the Email and order number associated with the order. Check your Facebook messenger and the replies you gave me.

I ordered a custom resin artwork in memory of a dog who passed away, so this was a very meaningful and sentimental purchase. Unfortunately, instead of receiving the resin artwork I ordered, I received what looked like a cheap canvas photo that was poorly stapled together. It was completely different from what I paid for.

When I requested a refund, the seller decided on their own to make a replacement without asking me or confirming that I wanted one. They are now refusing to issue a refund because they made a replacement and claim the order is no longer refundable. That is unacceptable. I never agreed to a replacement, and the seller should not be able to make that decision on my behalf and then use it as a reason to deny my refund.

This was a gift meant to honor a beloved pet, and after waiting a month, the experience has been incredibly disappointing. I simply wanted a refund for an item that was completely different from what I ordered. I would not recommend this seller based on the poor quality, lack of communication, and refusal to take responsibility for their mistake.

10 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Wariya,

We're truly sorry that your order did not meet your expectations, especially since it was meant to honor the memory of your beloved dog. We understand how meaningful this purchase was to you, and we'd like the opportunity to review your concerns and assist you accordingly.

Unfortunately, we couldn't locate your order using the information available to us. Please email us at support@tedooo.com with the subject line "Trustpilot - Wariya" so our team can look into your order and help you find a suitable resolution.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

This item is nothing like the picture…

This item is nothing like the picture and VERY overpriced for a light canvas with shine. I’m so disappointed that I spent over $100 on this. I will tell everyone do not get scammed like I did. Poor quality.

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Nicole,

We're truly sorry that your order didn't meet your expectations. We understand your disappointment and would like the opportunity to make things right.

We've sent you an email so we can review the issue and assist you accordingly. We value your feedback and hope to find a suitable solution that leaves you feeling more confident in your experience with us.

Warm regards,
Emma from Tedooo Support

Noté 4 sur 5 étoiles

I really thought these were supposed to…

I really thought these were supposed to be resin, not a print. And one of the pictures didn't have my dog's name as I had ordered

13 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Judith,

We’re truly sorry that your order did not meet your expectations and for the issue with your dog's name on the design. We understand how important it is for your personalized piece to be just right, and we’d like to make things right.

Unfortunately, we couldn’t locate your order using the information available to us. Could you please email us at support@tedooo.com with the subject line “Trustpilot - Judith” so we can review your order and assist you? If there’s a quality issue with your product, we’d be happy to arrange a free replacement.

We look forward to hearing from you and having the opportunity to make things right.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Horrible mass produced garbage

Horrible mass produced garbage! I waited months for a glass mosaic of my two dogs. Not only was it one solid piece with some crappy texture over a printed picture. The colors were washed out my dogs look like they were deformed one look like he had only one eyelid and the other eye was bulging out. It looked nothing like the AI rendition that they said the product would look like…. It took forever and once I got it, I was so disappointed. I reached out to them and they offered me another replacement product. They would not give me my money back so I am out over $100 on a piece of junk that’s gonna go in the trash! This company makes money handover fist claiming that it’s individual artist, but it’s literally probably child slave labor in China!
What a ripoff!!!
Buyer be warned!

1 septembre 2026
Avis spontané
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Réponse de Tedooo

Hi Natasha,

We’re truly sorry that your order did not meet your expectations and for the disappointment you experienced. We understand how important this piece is to you, especially as it features your two beloved dogs.

We want to make things right and provide you with a better experience. We’ve sent you an email to discuss this further, and we’re arranging a free replacement for you.

We appreciate you sharing your feedback, and we’re committed to helping resolve this matter.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

I have never been so disappointed with…

I have never been so disappointed with something. My dimensions must be different than yours. Also, it said something about glass. This is just stretched tarp paper over a cheap wooden frame that I paid all that money for.
If you’re thinking about purchasing one of these don’t. I hope they do what’s right and give me part of my money back, which I seriously doubt since it came off of Facebook.

12 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Cindy,

We're truly sorry that your order hasn't met your expectations. We understand your concerns and want to help make things right.

We tried to locate your order using the information available to us, but unfortunately, we couldn't find it. To help us look into this further, please email us at support@tedooo.com with the subject line "Trustpilot - Cindy". We'll be happy to review the issue and, if there's a quality issue, we'll arrange a free replacement for you.

We look forward to assisting you and making things right.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Sorry I couldn't give a 0 star but…

Sorry I couldn't give a 0 star but wasn't available. I ordered a product for my wife as we recently lost our dog and they offered something unique to remember him by but they took advantage of our vulnerable spot. I ordered the product at the end of July 2026. I didn't hear from them for weeks and only after I reached out, they laid the wrong address was given on me. 10+ emails later over 3 weeks, I finally gave up. I asked them to just refund my money, they wouldn't. I asked for a replacement, they wouldn't. I would HIGHLY RECOMMEND, N O T using them as they have no clue about customer service. I am out 100+ dollars and by reporting to the BBB and multiple reporting companies, I PRAY, they loose thousands and go out of business. DON'T USE THEM!!!!

12 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi James,

We understand how important this order was to you, especially as a meaningful way to remember your beloved dog. We sincerely apologize for the difficulties you've experienced and the time you've spent following up on this matter.

We've sent you an email with an update regarding your order. Please know that we're here for you and will continue to assist you every step of the way until you receive your order.

Warm regards,
Emma from Tedooo Support

Noté 1 sur 5 étoiles

Feel totally ripped off 🤬

Received my order today which cost me £122.82 and whilst I don't doubt that the quality of the print is good, it is not as described and is exactly what I said it was, which was a print on canvas glued to a wooden frame.

During the order process their website talks about resin etc, making it sound like something special, but it's a print that you can buy online from the likes of Photobox for £24 for a top of their range print, so do yourself a favour and don't be stupid like me and get yourself ripped off to the tune of circa £100.

I bought this for a special friend for their Christmas as I wanted something special for them, but I won't be giving them this.

12 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Jim,

We're sorry to hear that your order hasn't met your expectations. We understand that you wanted something special as a Christmas gift, and we want to help make things right.

We've sent you an email so we can look into your concerns, and we'd be happy to arrange a free replacement if a quality issue is identified. We want to work with you to ensure you receive a piece you'll be happy with.

Warm regards,
Emma from Tedooo Support

Noté 5 sur 5 étoiles

Exquisite Finish Stained Glass

I was very pleased with the workmanship / Just beautiful and looks exactly like our cat.

9 octobre 2026
Avis spontané
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Réponse de Tedooo

Hi Ricky,

Thank you so much for your lovely review! We're delighted to hear that you’re pleased with the workmanship and that your stained glass piece looks just like your beloved cat. We hope it brings you lots of joy and serves as a beautiful keepsake.

Warm regards,
Emma from Tedooo Support

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