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Tenpin - Glasgow Avis 

185
TrustScore 4 sur 5

4,0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in for karaoke but when they wees setting it up something went wrong and we couldn't do it the staff were very generous and offered us to play bowling whilst they fixed the issue, staff were grea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Royaume-Uni

  • 0333 034 6100

4,0

Bien

TrustScore 4 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(185)

11 715 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant.

Brilliant.

27 février 2026
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Réponse de Tenpin - Glasgow

Hey Norman, thank yo so much for rating Tenpin Glasgow an amazing 5 stars! We are pleased to hear you had a brilliant time and we look forward to welcoming you back again.
Take care,
Kirsty

Noté 4 sur 5 étoiles

Definitely be back

Good offers on, place is nice and clean. My only slight recommendation would be to have more size 6 bowls as these were hard to come by and 2 out of 5 players were using it as well as someone on the lane next to us so was a bit of waiting around to share when there was an abundance of heavier bowls in all lanes that no one was using

1 mars 2026
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Réponse de Tenpin - Glasgow

Hi Ang, thank you for rating Tenpin Glasgow 4*! We're glad to hear that you enjoy our deals and the venue. We really appreciate your feedback about the bowling balls and we will ensure this is passed on to the correct team. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great customer service.loved every…

Great customer service.loved every moment

23 février 2026
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Réponse de Tenpin - Glasgow

Hi John,
We're happy to hear that you enjoyed your experience with our customer service! Thank you for your positive feedback; we appreciate it. Best wishes - Clare

Noté 5 sur 5 étoiles

Great customer service

Great customer service. The family loved it

21 février 2026
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Réponse de Tenpin - Glasgow

Hi David, thank you for leaving Tenpin Glasgow a fabulous 5* rating. We are so pleased to hear you and your family had a great time with us! We look forward to welcoming you all back soon for more family fun. Best wishes - Kaylee

Noté 5 sur 5 étoiles

Friday pizza and bowl.

Went on a Friday after 4pm, 2 adults and 3 kids ages 4,12,8, pizza and bowl, we added chips and juice,the food and drinks were brought out after 10 mins, we stopped and eat and drank, we ended up getting timed out of the game and couldn't finish playing which was very disappointing cause we were enjoying the game, how can you ask a 4 and 8 year old to eat quickly, it would have been better if we got the food after we played,
I went to the desk and they set up another lane for us but by that time the kids were fed up and tired so we left after 2 shots, yes they tried to fix the situation but it was too late .

20 février 2026
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Réponse de Tenpin - Glasgow

Hello MissKay Campbell,
Thank you for taking the time to rate Tenpin Glasgow 5 stars We appreciate you sharing your experience. We are sorry that you felt that you didn't have enough time with our bowl and pizza deal. The Bowl and Pizza deal does state it is for 1 hour only and the food is meant to be eaten in between turns. We are sorry that the children were disappointed. We look forward to welcoming you back again soon. All the best ~ Laura

Noté 5 sur 5 étoiles

There was 9 of us over 2 lanes we all…

There was 9 of us over 2 lanes we all had a great time. Booked 2games which was quite a lot but enjoyed ourselves

17 février 2026
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Réponse de Tenpin - Glasgow

Hi Lesley
We're glad you enjoyed your time with us! It sounds like your group had a fantastic experience bowling across two lanes. Thank you for your positive feedback. Best wishes - Clare

Noté 5 sur 5 étoiles

Overall great day

Everything was great about our day the staff the food and the experience and the cost wasn't far to unreasonable.

16 février 2026
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Réponse de Tenpin - Glasgow

Hi Charlene, thank you for the brilliant 5* review of Tenpin Glasgow! We are really happy to see you had a great day out with us and we really hope to welcome you back again very soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Granddaughters day out

Ease of parking at venue. Staff helpful. Couldn't get small drinks and I think £12.50 for 4 soft drinks is quite pricey.

16 février 2026
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Réponse de Tenpin - Glasgow

Hello, thank you for the 5* review of Tenpin Glasgow! We are really happy to see that you had a great time with your grandchildren and found our team helpful and the parking easy! However, we are sorry to hear that you found our soft drinks a little expensive and we will be sure to pass your feedback on! In the meantime, we do hope to see you again soon and we look forward to welcoming you back! Best wishes - Mel

Noté 1 sur 5 étoiles

The AR darts wasn’t working properly

The AR darts was the only thing we used and numbers 9 and 18 weren’t registering. We arrived early they told us the people on started late so we had to wait to get on. That was ok except we didn’t get extra time after. Asked for extra time they did come over but the game was lost by that point and we had to start over.

14 février 2026
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Réponse de Tenpin - Glasgow

Hello RR,
Thank you for taking the time to rate Tenpin Glasgow 1 star. We appreciate you taking the time to share your experience. We're sorry the AR darts weren't registering correctly and that you didn't receive extra time to compensate for the late start.
We hope that your next visit is a more enjoyable experience.
All the best ~ Laura

Noté 5 sur 5 étoiles

Lovely place and staff really friendly

Lovely place and staff really friendly

16 février 2026
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Réponse de Tenpin - Glasgow

Hi Kathryn, thank you for the 5* review for Tenpin Glasgow! It's lovely to hear that you enjoyed the venue and the service from our team. We hope to see you again soon! Best wishes - Adelaide

Noté 2 sur 5 étoiles

Mega long wait for a cheap cheese pizza…

Mega long wait for a cheap cheese pizza and drinks. Everything else was fine but the wait for food bit too long

19 février 2026
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Réponse de Tenpin - Glasgow

Hello Kevin,
Thank you for taking the time to rate Tenpin Glasgow 2 stars. We appreciate your feedback and time. We're sorry the pizza and drinks took so long. We'll look into how we can improve our food service speed. We hope that the rest of your visit was enjoyable.
All the best ~ Laura

Noté 5 sur 5 étoiles

Pizza and bowl deal

Fantastic time at bowling on the pizza and bowl deal. One hour of bowling plus pizza, excellent value and a great time. Really good setup in terms of other facilities also.

6 février 2026
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Réponse de Tenpin - Glasgow

Hi there, thank you for the amazing 5* rating for Tenpin Glasgow! We're delighted to hear that you enjoyed the Bowl and Pizza deal and the other facilities. We look forward to welcoming you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Glasgow

Hi Liviu, thank you for the 5* rating of Tenpin Glasgow. We are thrilled to hear that you had a fun time and that the team left a positive impact on your experience. We hope to welcome you back again soon.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Interactive Darts & Pool

We went and tried interactive darts with our children, we had previously tried the darts in a different place and the tenpin darts were 100% better here. We will definitely be back. We also done an hour of pool, which was good but my younger child struggles with the adult size cue, would be good to have child cues available.

6 février 2026
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Réponse de Tenpin - Glasgow

Hi there, thanks for leaving a rating and review for Tenpin Glasgow! We're happy to hear that you enjoyed interactive darts! It's great to know they were better than your previous experience. We appreciate your feedback regarding child-size cues for pool; we'll consider this for the future. We look forward to welcoming you back again in the future! Best wishes - Rosie

Noté 1 sur 5 étoiles

This experience was really bad

This experience was really bad. We arrived early as it was a Saturday and knew it was busy so checked in and went to the arcades. We went back to main desk when it was our time to bowl and was told to go to our lane. The teenage children who were there were 25mins late finishing which then gave us barely anytime for our own game. We had ordered food and it never arrived as we were on and off our lane, 35mins into our game and because of the delay at the start the next family arrived and told us they were due on the lane. Even though we only had 35mins and zero food. We had another activity booked, so went to main desk after our game and asked them to cancel our food as it was too late and was told no, and they couldn’t give us a discount. I think this is disgraceful customer service. I am aware on busy times things maybe don’t run to time like lanes etc but I think only getting 35mins to play, and zero food and told to wait even though our game was rushed and done, was not a good experience.

7 février 2026
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Réponse de Tenpin - Glasgow

Hi Jenna, thank you for taking the time to leave a review of Tenpin Glasgow! We are really sorry to hear that your recent visit was not an enjoyable one due the time wait and not being able to complete your games or receive your ordered food! We would like the chance to look into this further for you. Therefore, can you please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' We do hope this will not deter you from visiting us in the future and we look forward to welcoming you back again soon! Best wishes - Mel

Noté 3 sur 5 étoiles

Bowling was busy with parties.

Bowling was busy with parties.
Our group of 5 arrived on time to be told that due to lanes over running on time we could not have a full length lane which was disappointing for all.
We used the short lane given to us in the secluded area but it was cramped and not very enjoyable.
I did ask if a partial refund was possible but was told no.

8 février 2026
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Réponse de Tenpin - Glasgow

Hi Victor, thank you for taking the time to leave a review of Tenpin Glasgow! We are very sorry to hear of your experience on your recent visit. Your feedback is really important to us and we will most certainly pass this on to the relevant team! In the meantime, if you would like to discuss your visit further please email us at customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' Best wishes - Mel

Noté 3 sur 5 étoiles

Price for what you get is ridiculous

Price for what you get is ridiculous. Our bowling lane 22 was bumpier than a backroad in the Congo

7 février 2026
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Réponse de Tenpin - Glasgow

Hi there, thank you for leaving feedback for Tenpin Glasgow. We are sorry to hear you did not enjoy your visit to us recently and that your lane was not as smooth as it could have been. We will be sure to pass on your feedback to the team regarding this. We hope you'll consider giving us another chance in the future. Best wishes - Kaylee

Noté 3 sur 5 étoiles

Long waits, could be cleaner

The wait in the queue was quite long. There seemed to be multiple staff members around but only 1 checking people in. On top on checking people in, the staff members seemed to be dealing with other issues with other employees. There wasn’t any sort of greeting or welcome.

Our lane wasn’t fully functional, where the picture taking aspect wasn’t working. Not major but part of the experience missing.

The full place was pretty dirty in general, litter over the floors, dirty glasses everywhere. It was the first thing I noticed as I walked in. The toilets were also very dirty.

Compared to other facilities nearby the price was okay.

7 février 2026
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Réponse de Tenpin - Glasgow

Hello Nicole, Thank you for your feedback. We're sorry the queue was long and the greeting was missing. We regret to hear that the photo aspect wasn't working and that the cleanliness was not up to standard either. We'll address these issues to improve our guest experience. If you would like to discuss your recent visit with us further, please do reach out to us on customer.feedback@tenpin.co.uk. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

Nice ambiance

Nice ambiance

1 février 2026
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Réponse de Tenpin - Glasgow

Hey Mavin, thank you for the lovely 5* rating and review of Tenpin Glasgow. We are pleased that you had a nice time and we hope to welcome you back again!
Take care,
Kirsty

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Glasgow

Hi Stephen, thank you for leaving Tenpin Glasgow a lovely 5* rating! We're glad to hear that you enjoyed the atmosphere. Thank you for your positive feedback; we appreciate it greatly. We look forward to welcoming you back again in the future! Best wishes - Rosie

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