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Tenpin - Glasgow Avis 

185
TrustScore 4 sur 5

4,0

Braehead, Soar Intu, King's Inch Rd, PA4 8XQ Glasgow, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went in for karaoke but when they wees setting it up something went wrong and we couldn't do it the staff were very generous and offered us to play bowling whilst they fixed the issue, staff were grea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We go regularly and the standards are fine 99% of the time, and this time was another great session. Staff dealt with us promptly, our drinks arrived quickly, and we were off & running before we... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We had an excellent visit, we went early in the day so it was still quiet, however even as it got busier it did not feel intrusive or overwhelming. All the staff we talked to were great, friendly and... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The bowling venue and experience was excellent. However, the food was horrible as it was covered in grease. Rustler burgers are nicer than the burgers served here. The staff were also passive aggressi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact

  • Braehead, Soar Intu, King's Inch Rd, PA4 8XQ, Glasgow, Royaume-Uni

  • 0333 034 6100

4,0

Bien

TrustScore 4 sur 5

185 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,0

Tous les avis

(185)

11 715 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Bowlers competition

We make it a weekly competition,it's fun and the staff are friendly

5 janvier 2026
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Réponse de Tenpin - Glasgow

Hi Ged, thank you for the lovely 5* review of Tenpin Glasgow! We're happy to hear that our friendly staff and fun atmosphere make it a great experience for your weekly competition and we thank you for your positive feedback! Best wishes - Mel

Noté 1 sur 5 étoiles

Food was a disgrace do not order.

Booked bowling for my son's birthday and food was included for £96 for 2 adults and 3 children. Food came and kids got chicken nuggets and they nearly choked it was so dry. No other sauces available other than tomato sauce. Adults got chicken burgers, dry roll not option for mayonnaise was told don't have any no salad. To be honest really disappointing.

25 janvier 2026
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Réponse de Tenpin - Glasgow

Hi there, thank you for taking the time to leave a review of Tenpin Glasgow. We are sorry to hear that there were issues with your meals at your recent visit. If you would like to discuss this further, please send an email over to customer.feedback@tenpin.co.uk, with the subject as 'Review - Glasgow'. Please include as much details as possible, this will then be marked for the correct team.
Take care,
Kirsty

Noté 5 sur 5 étoiles

Staff were very helpful

Staff were great and bowling for two rounds was so much fun and good prices

24 janvier 2026
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Réponse de Tenpin - Glasgow

Hi there, thank you for your excellent 5*rating for Tenpin Glasgow! We're so happy to hear that you had fun bowling and that our staff were great! We appreciate your positive feedback and hope to see you again soon. Best wishes - Rosie

Noté 5 sur 5 étoiles

Great fun !!

Great day out for the entire family.!

24 janvier 2026
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Réponse de Tenpin - Glasgow

Hi Ashley, thank you for the fabulous 5* review for Tenpin Glasgow! We're so pleased to hear that you had a great day out with your family, and we hope to see you back again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Quick booking

Quick booking
Good service
Clean
Easy to use system

17 janvier 2026
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Réponse de Tenpin - Glasgow

Hi Lisa, thank you for leaving Tenpin Glasgow a fabulous 5* rating. We are thrilled that you found our system quick and easy to book with and that you had a great time with us. We hope to welcome you again soon! Best wishes - Kaylee

Noté 4 sur 5 étoiles

Really great visit easy to book and…

Really great visit easy to book and lane available when we arrived. Handy being able to order at the lane and food and drinks brought over. Only small point as a group of 6 the booth wasn’t big enough for everyone to sit. Even let the birthday boy win the second game to keep him happy!

17 janvier 2026
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Réponse de Tenpin - Glasgow

Hello Kenneth. We're glad you enjoyed your visit and found booking easy. Thanks for the feedback about the booth size; we'll consider this. We appreciate you taking the time to share your experience. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 3 sur 5 étoiles

More time needed

The bowling was good, we only booked for one game so were only there for 20 minutes but literally the second we finished, another group were ready to play in our lane. Which is fine, we were done but we had to rush to get our stuff together. I think 30 minutes should be given to let people take their time enjoy the game and get their belongings together .

17 janvier 2026
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Réponse de Tenpin - Glasgow

Hi Alison, thank you for taking the time to leave a review of Tenpin Glasgow. Your feedback is important to us and we will ensure your comments are passed on for future improvements. Hope to see you again for another fun time.
Take care,
Kirsty

Noté 1 sur 5 étoiles
Logo de Tenpin - Glasgow

Réponse de Tenpin - Glasgow

Hi Shaun
Thanks for taking the time to leave a rating and review for Tenpin Glasgow. We appreciate your feedback regarding the temperature inside the building and we will pass the feedback to the team. If you would like to discuss you visit, please email us at customer.feedback@tenpin.co.uk with the subject "Review - Glasgow" and someone will contact you directly to discuss. Best wishes- Clare

Noté 5 sur 5 étoiles

Brilliant bowling alley

Brilliant bowling alley. Clean tidy and fab staff

11 janvier 2026
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Réponse de Tenpin - Glasgow

Hi Tanya
We're glad you enjoyed your experience! Thank you for your kind words about our bowling alley and staff; we appreciate your feedback. Best wishes - Clare

Noté 3 sur 5 étoiles

Improvements can be made on customer…

Improvements can be made on customer service. Staff can be more friendly and welcoming.

11 janvier 2026
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Réponse de Tenpin - Glasgow

Hello Leon, Thank you for taking your time to leave us a 4* review. We are sorry to hear that you did not find our staff very welcoming. We will pass your comments on, so that we can aim for that final star. We do hope to see you again soon. Best Wishes - Kimberley

Noté 2 sur 5 étoiles

Wasn’t happy

When we got there they said we had to get a smaller lane or there was a wait for a bigger lane even though I booked it a couple days before I thought when you book a time that’s me got a lane so I wasn’t happy

10 janvier 2026
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Réponse de Tenpin - Glasgow

Hello there, thank you for taking your time to leave us some feedback. We are sorry to hear that your recent visit to our Tenpin in Glasgow was not as enjoyable as we would have hoped it to be. We will pass your feedback onto our team. We do hope to see you again soon. Our apologies - Kim

Noté 4 sur 5 étoiles

Virtual Darts

Visited with family for an hour of darts been before its always a lot of fun, will be back.

10 janvier 2026
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Réponse de Tenpin - Glasgow

Hello Thomas, Thank you for taking your time to leave us some feedback from your recent visit to us. We are pleased to hear that you enjoyed your recent visit. We would love to hear how we could gain that final star from you. We do hope to see you again soon here at Glasgow. Many Thanks - Kimberley

Noté 1 sur 5 étoiles

Never again the manager in Glasgow needs training…

Never again the manager needs training on customer service. I went to the Glasgow site on Christmas Eve booked two games on the one order. first he told me I had placed two separate orders until I produced my order. Then I was told that I would play one game on one lane then need to move to another lane for second game.
I was like fair enough
I went up to get my second game and was told to stay on the original lane so we started our second game. A manager then came up to me and said we needed to stop our game and free up our lane. I tried to explain that we had already started our second game but he was having none of it telling me he had a customer waiting 15 mins for a lane and he need to get them a lane. I then asked how long we would have to wait and he said 15mins. We walked away and waited 15 mins to be then returned to our original game which was 20min in by this time so we could not finish our second game. The manager is costing you business

24 décembre 2025
Avis spontané
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Réponse de Tenpin - Glasgow

Hi there, thank you for taking the time to write a review for Tenpin Glasgow. We're very sorry to hear that the service was not up to the usual high standards we aim for and that there had been issues with the bowling games you had booked. So that this can be looked into, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review- Glasgow', and we can ensure this is passed to the correct team. We hope to see you in the future for a better experience. Best wishes - Adelaide

Noté 3 sur 5 étoiles

Arrived and waited 20 minutes for…

Arrived and waited 20 minutes for drinks to arrive, only after I went to ask for them. Food arrived during second game which was ok. The lane malfunctioned during second game and waited, 15 minutes for the lane to be repaired, after myself going up twice to ask, to be able to complete second game.

31 décembre 2025
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Réponse de Tenpin - Glasgow

Hi there, thank you for writing a review for Tenpin Glasgow! We're sorry to hear that the wait time was longer than expected for the drinks to arrive and that there had been technical issues during your visit. So that we can discuss your visit further, please send an email to customer.feedback@tenpin.co.uk with the subject as 'Review - Glasgow' and we can pass this to the correct team. We hope to see you again soon! Best wishes - Adelaide

Noté 5 sur 5 étoiles

Great fun

Great fun. Even though I didn't win and was actually pretty terrible.

30 décembre 2025
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Réponse de Tenpin - Glasgow

Hi there, thank you for the 5* rating of Tenpin Glasgow. We are pleased to hear you had a fun experience. Hope to see you back again soon for a possible win!
Take care,
Kirsty

Noté 5 sur 5 étoiles
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Réponse de Tenpin - Glasgow

Hi Fiona,

Thank you for your wonderful 5* review at Tenpin Glasgow! We are delighted you've had such a great time whilst on your recent visit to us. We hope to welcome you back again very soon! Best wishes- Steph

Noté 2 sur 5 étoiles

The lane broke before the end of our…

The lane broke before the end of our game and was advised that nothing could be done.

22 décembre 2025
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Réponse de Tenpin - Glasgow

Hi Heather,

Thank you for your 2* review at Tenpin Glasgow! We are very sorry to hear you've not had a great experience whilst on your recent visit to us and found the staff not very helpful! We will ensure this is passed across to the correct team to make any future improvements needed. Best wishes- Steph

Noté 4 sur 5 étoiles

We had our U15s football team Christmas…

We had our U15s football team Christmas activity here, they all enjoyed the bowling but the food was terrible

16 décembre 2025
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Réponse de Tenpin - Glasgow

Hi James, thank you for taking the time to leave a review of Tenpin Glasgow! We are thrilled you had the best time bowling but we are disappointed to hear that the food was not served at our usual high standard! Please be assured all feedback will be passed on and in the meantime we do hope this will not deter you from visiting us again in the future! Best wishes - Mel

Noté 2 sur 5 étoiles

We were sent to the wrong lanes

We were sent to the wrong lanes. When we finally got served at the waiting desk to get this fixed we had to rejoin the queue again as the correct lanes had not been activated for use. I had to queue again as it was activated for 15 people not the 16 we had paid for. This was our Cub Pack Christmas treat night but as so much of our time was used up on incompetence with your staff we only had time for 1 game. The Cubs were frustrated at the start but then had a great time, but this was not a stress free trip for our adults.

15 décembre 2025
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Réponse de Tenpin - Glasgow

Hi Sharon,

Thank you for your 2* review at Tenpin Glasgow! We are very sorry you are so disappointed with your recent visit to our venue, however we are delighted the cubs had such a great time. We will ensure this is passed across to the correct team to make any future improvements needed, alternatively you can email customer.feedback@tenpin.co.uk if you would like this looked into further. Best wishes, Steph

Noté 5 sur 5 étoiles

Kids really enjoyed themselves

Kids really enjoyed themselves. Nice selection of arcade games also the pool and darts option make it great

16 décembre 2025
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Réponse de Tenpin - Glasgow

Hi there
Thanks for leaving a super 5* rating and review for Tenpin Glasgow. We are so pleased to hear that the kids enjoyed their visit including the various activities on offer. We hope to see you back soon for another fun visit. Best wishes - Clare

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