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Tenpin Avis 

12 092
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy location to find and booking process was easy to follow online. Although there wasn't many people staff didn't seem in a rush to help you on the counter. Bowling was fun for our group although th... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(12 092)

11 705 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great place to spend time with friends

We had great time with friends.The booking was easy and straightforward. Place was clean and staff friendly.

8 septembre 2026
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Réponse de Tenpin

Hi Kristina, thank you for the 5* rating of Tenpin Edinburgh. We're pleased to hear you had a great time spent with friends and that you found the booking process nice and easy. We hope to see you again soon!
Take care,
Kirsty

Noté 5 sur 5 étoiles

Tuesday half price

Tuesday half price

10 juin 2026
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Réponse de Tenpin

Hi Stanley
Thanks for the wonderful 5* rating. It's great to hear that you love the half price Tuesdays at Blackpool and we hope to see you again soon. Best wishes - Clare

Noté 5 sur 5 étoiles

The overall experience and food in…

The overall experience and food in general

15 septembre 2026
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Réponse de Tenpin

Hey Lily, thank you so much for the 5* review, we really appreciate it. We're delighted that you enjoyed your experience and were able to take advantage of the great food on offer. Hopefully we will see you again soon :) - Megan

Noté 1 sur 5 étoiles

Such a disappointing visit for an end…

Such a disappointing visit for an end of Summer holiday treat. We arrived at the time requested, we were given a lane which was broken so had to move lanes. When I questioned the staff member, he said “I don’t know why you were given that lane as it is broken!”
The lane which we were moved to, the table was dirty, and sticky there was half eaten food all over the floor wherever you looked there were dirty glasses, half eaten food and empty food baskets everywhere.
We ordered drinks on the app, we waited 40/45 minutes and my husband went to ask where the drinks were as the children were getting thirsty. They eventually came and we were given paper cups as they had run out of glasses!!
A very disappointing visit, especially for how much bowling for a family 4 cost. Will not return in a hurry!

9 septembre 2026
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Réponse de Tenpin

Hi Maisie, thank you for taking the time to leave a review of Tenpin Cambridge! We are very sorry to hear about your disappointing visit, especially as it was meant to be an end-of-summer treat. This is certainly not the experience we want our customers to have and we will be addressing these issues with our team to ensure improvements are made. In the meantime, we really do hope you will give us another chance and we look forward to welcoming you back! Best wishes - Mel

Noté 5 sur 5 étoiles

Great place

Great place to have some fun with friends

15 septembre 2026
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Réponse de Tenpin

Hello, Thank you for the excellent 5-star review of Tenpin Exeter! We're so pleased to hear you had a great time enjoying some fun with your friends and we hope to see you all again very soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Had a great evening

Had a great evening. Great atmosphere and friendly helpful staff

15 septembre 2026
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Réponse de Tenpin

Hi Caroline, thank you for your fantastic 5-star review of Tenpin Plymouth Barbican! We are so pleased to hear that you had a great evening and enjoyed the atmosphere and the friendly, helpful service from our team. We hope to welcome you back again very soon! Best wishes - Mel

Noté 5 sur 5 étoiles

Staff

Staff, booking process
We had fun

10 septembre 2026
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Réponse de Tenpin

Hi Fay, we're so glad to hear that you had so much fun at Tenpin Walsall and found our staff friendly, and the booking process nice and simple! We appreciate your kind words. Best wishes-Leila

Noté 5 sur 5 étoiles

Good Bowling Experience.



Enviornment was so nice🤟

15 septembre 2026
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Réponse de Tenpin

Hi Sneha, thank you for your 5* review of Tenpin Acton! We are so glad to hear that you enjoyed our bowling environment! Your positive feedback truly brightens our day. Best wishes-Leila

Noté 5 sur 5 étoiles

Enjoyed

Enjoyed it a lot, loved spending time with family and playing games if bowling and pool

15 septembre 2026
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Réponse de Tenpin

Hi Ace, thank you for your fantastic 5-star review of Tenpin Plymouth Barbican! We are so pleased to hear that you enjoyed spending time with your family and enjoyed playing some games of bowling and pool. We hope to see you all again very soon! Best wishes-Leila

Noté 4 sur 5 étoiles

Enjoyed the bowling experience will…

Enjoyed the bowling experience will come again for the other experiences

15 septembre 2026
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Réponse de Tenpin

Hello, thank you for the 4 star review! We're so glad you enjoyed your experience bowling with us! If there is anything we can do better to reach 5 stars we're all ears :)
Best wishes,
Demi

Noté 5 sur 5 étoiles

It was my first time

It was my first time, was wowed by everything I saw there. I also had lot of fun and learnt bowling 🎳 😄 for the first time.

17 septembre 2026
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Réponse de Tenpin

Thank you for your 5 star review of Tenpin, it's wonderful to hear that you had such a memorable first time. We hope to see you again soon!
Best wishes,
Rachel

Noté 4 sur 5 étoiles

⭐️⭐️⭐️⭐️

Really like it there, going today actually with my mum.
Staff really nice and friendly.

I’ve knocked a star off for these reasons.. it’s so hot in there! Throughout summer I’ve wanted to play pool after bowling but after a while the heat in there is unbearable and have to leave. Feel sorry for staff in that all shift.

And secondly the discount code I get, one time it didn’t work and the staff said they have no way to put it through there system in store, now unsure if that’s a lie or the staff are untrained.
As someone who works in retail there’s always override code, especially when it’s a regular customer to keep the longevity of the loyalty to said customer.

1 avril 2026
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Réponse de Tenpin

Hi Lorna, thank you for the 4* review for Tenpin Dewsbury! We're so pleased to hear that you enjoy your visits and the service from our team. We are sorry that you have found the venue too hot and we will ensure your feedback is passed on to the correct team. Our apologies that you have had issues with your voucher code. Some of our codes are only able to be redeemed online, however please send an email to customer.feedback@tenpin.co.uk and we can look into this for you. We look forward to seeing you again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

The experience was fine however people…

The experience was fine however people were quite rude and short tempered.

12 septembre 2026
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Réponse de Tenpin

Hi there, thank you for the 4* review for Tenpin Chester! We're sorry to hear that the service had not been up to our usual high standards and we will ensure your feedback is passed onto the correct team. We hope to welcome you back again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Good fun

Good fun, fairly priced with good atmosphere. family friendly but also a bar

11 mars 2026
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Réponse de Tenpin

Hi Joseph, thank you for your 4-star rating and review of Tenpin Exeter! We're so glad to hear you enjoyed your visit and found our establishment to be fun, well-priced, and have a great atmosphere for both families and adults. We appreciate your feedback and hope to see you again soon! Best wishes - Rosie

Noté 5 sur 5 étoiles

the staff went above and beyond helping…

the staff went above and beyond helping us. It was my son's birthday, and we had booked a lane, not a party, for him and a few friends. I had brought a cake along with me, but wasnt sure if I'd be allowed to use candles etc. So double checked. The girl on the desk offered to pop the cake behind for me to keep it cool, and bring it out when we asked. I was so impressed. The food came quickly, and was fresh, and there was a lot! Will be back.

5 septembre 2026
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Réponse de Tenpin

Hello Fiona, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you had a great time at our Tenpin in Falkirk, celebrating your son's birthday. We will pass your lovely comments onto our team. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Well presented

Well presented, helpful staff and a very clean experience of a bowling/arcade/soft play area..

14 septembre 2026
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Réponse de Tenpin

Hi Liam, thank you for the lovely 5* review for Tenpin York! We're so pleased to hear that you enjoyed the venue and the service from our team. We look forward to seeing you again soon! Best wishes - Adelaide

Noté 4 sur 5 étoiles

Great

Free wifi and amazing deals

13 septembre 2026
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Réponse de Tenpin

Hi Willow, thank you so much for rating Tenpin Milton Keynes 4*! We will be sure to pass your feedback on and can't wait to welcome you again soon! Best wishes, Jade

Noté 5 sur 5 étoiles

The environment was very calm and the…

The environment was very calm and the staff were very friendly and helpful.

9 septembre 2026
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Réponse de Tenpin

Hello Miss Doris E Irorere,
Thank you for taking the time to rate Tenpin Birmingham Star City 5 stars. We are so pleased to hear that you found our atmosphere calm and our team friendly and helpful during your visit. We truly appreciate your kind words and hope to see you again soon!
All the best ~ Laura

Noté 5 sur 5 étoiles

Always a joy.

25 mars 2026
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Réponse de Tenpin

Thank you for taking the time to leave us a 5 star review of Tenpin, we hope to see you again soon!
Best wishes,
Rachel

Noté 4 sur 5 étoiles

Ordering is the only issue

Ordering is the only issue, it takes 10 decades and the food is dry and cold

11 septembre 2026
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Réponse de Tenpin

Hello Dawid, thank you for taking the time to leave us your honest review. We're pleased that you enjoyed your visit, but it's disappointing to learn you found the service and food to be lacking. We're really sorry! We appreciate your feedback, and we hope you'll come back soon so we can redeem ourselves! Thanks again - Megan

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