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Tenpin Avis 

12 094
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Very reasonable pricing. Pleasant and helpful staff. The only negative comment is regarding the choice of bowling balls. I took my grandchildren aged 9 and twelve and the lightest ball available was f... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

The staff friendly and helpful, but the food was not up to the standard we had last time we visited with a group, the pizza first time was brilliant but this time pizza crust so hard unable to eat, ch... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Falkurk bowling was an enjoyable day for me and my 2 5year old grandchildren staff were friendly helpful toilets were clean games were good aswell grandkids lived it ...there was 1 thing i forgot to a... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Easy location to find and booking process was easy to follow online. Although there wasn't many people staff didn't seem in a rush to help you on the counter. Bowling was fun for our group although th... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bowling
  2. Bar
  3. Centre d'escape game
  4. Centre de laser game
  5. Centre de loisirs
  6. Salle de jeux video

Écrit par l'entreprise

Tenpin is one of the UK's biggest bowling and indoor entertainment providers, with over 1000 bowling lanes across 58 venues. Alongside bowling Tenpin offers an unrivalled range of indoor activities including karaoke, escape rooms, laser tag, arcades, interactive darts, pool, table tennis, as well as a fantastic food and drinks menu. From date nights, days or nights out with family, friends or work colleagues, or kids' birthday parties, there's fun for kids big and small in Tenpin. There's incredible value to be found with bowling, karaoke, escape room and laser tag deals available every day of the week. Check out our offers on our website today.


Coordonnées de contact


4,2

Bien

TrustScore 4 sur 5

12 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,2

Tous les avis

(12 094)

11 705 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Polite staff good communication nice…

Polite staff good communication nice and tidy and had a fun game of bowling

14 septembre 2026
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Réponse de Tenpin

Hey George, thank you for taking the time to leave us a review; 5 stars no less! We're so pleased that you had fun bowling with us, and that our team and environment left a great lasting impression. Thank you again, and we'll see you again soon! - Megan

Noté 5 sur 5 étoiles

Great Afternoon out

Took my 7 year old son to Tenpin for the afternoon. We did the Pirates Escape Room which he really enjoyed and the staff were amazing
A game of bowling and some time in the soft play

Very happy with our day out and will be coming back

12 septembre 2026
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Réponse de Tenpin

Hello
Thank you for your fantastic 5-star review! We are so pleased to hear that you and your son had such an enjoyable afternoon with us, especially with the Pirates Escape Room, bowling, and soft play. It's wonderful to know our staff made such a positive impression. We look forward to welcoming you back again soon! Best wishes - Clare

Noté 3 sur 5 étoiles

The Good, The Bad and The Ugly

Bowling was great fun, acarda was good on the most part but one game just failed to work for us even though we already put money into it. Also the bowling lanes were quite dirty with previous bowlers food stuff just laying around and no staff can to clear for at least another hour. Would go back though

1 septembre 2026
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Réponse de Tenpin

Hello David, thank you for your honest review. We're delighted that you had a fun time bowling with us and that you plan on returning in the future. It's disappointing that one of the arcade machines wasn't working correctly during your visit, and that the cleanliness of the lanes left a lot to be desired. We really appreciate your feedback, and hopefully we can redeem ourselves when you come back! Thanks - Megan

Noté 5 sur 5 étoiles

Excellent service

11 septembre 2026
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Réponse de Tenpin

Hi Petra, thank you for leaving a 5* review of Tenpin Manchester-Parrs Wood! We are so glad to hear that you received such amazing service and we can't wait to see you again soon! Best wishes-Leila

Noté 5 sur 5 étoiles

We normally go to Hollywood Bowl but…

We normally go to Hollywood Bowl but coming to Tenpin is so much better, the boys love playing the arcade games after we have played bowling as Tenpin have so much more than Hollwood Bowl.

11 septembre 2026
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Réponse de Tenpin

Hi Lynne, thank you for leaving a 5* review of Tenpin Dundee! This is wonderful to hear and we look forward to welcoming you back again shortly! Best wishes-Leila

Noté 5 sur 5 étoiles

Was a great pleasure bowling with yous…

Was a great pleasure bowling with yous loved every minute

11 septembre 2026
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Réponse de Tenpin

Hey Claire, we're delighted that you enjoyed your bowling with us! It's so kind of you to leave us such a lovely 5* review, we really appreciate it. We're looking forward to welcoming you back for some more bowling soon :) - Megan

Noté 5 sur 5 étoiles

Great customer service I received from…

Great customer service I received from Kyle the manager

11 septembre 2026
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Réponse de Tenpin

Hi Natalie
Thank you for your wonderful 5-star review! We are so pleased to hear that you received great customer service during your visit. We hope to see you again soon! Best wishes - Clare

Noté 4 sur 5 étoiles

The staff were lovely was very helpful

The staff were lovely was very helpful the room was clean and it was a very fun experience only thing that could have made it better some more ventilation in the room it got very stuffy very fast and more diverse songs to pick from but otherwise every fun and would definitely come back

11 septembre 2026
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Réponse de Tenpin

Hi There
Thank you for your 4-star rating and for sharing your positive experience! We're delighted to hear our staff were helpful and that you found the room clean and the experience fun. We appreciate your feedback regarding the ventilation and song selection, and we'll certainly take this into consideration. We look forward to welcoming you back again soon! Best wishes - Clare

Noté 5 sur 5 étoiles

We got one of our bowling balls stuck…

We got one of our bowling balls stuck and we pressed the Help button and all of a sudden the worker got there literally in a click

11 septembre 2026
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Réponse de Tenpin

Hello Alfie, Thank you for taking your time to leave us a great 5* review. We are thrilled to hear that you enjoyed your recent visit to our Tenpin in Acton. We are pleased to hear our team managed to get to you promptly and sort this for you. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 4 sur 5 étoiles

Typical bowling centre - not 5*, not awful

Typical bowling centre. Understaff and staff not that worried about customer service (long waits at reception, food left without checking anything is needed, long waits at bar to get condiments for food).
Reasonable value (when booked with offer), kids happy at experience.

6 août 2026
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Réponse de Tenpin

Hello there, Thank you for taking your time to leave us a wonderful 4* review. We are pleased to hear that you enjoyed your recent visit to us. We will pass your feedback onto our team regarding the length of time that you had to wait. We do hope to see you again soon for a much smoother visit. Many Thanks - Kimberley

Noté 5 sur 5 étoiles
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Réponse de Tenpin

Hello, Thank you for taking your time to leave us a wonderful 5* rating for our Tenpin in Swansea. We are pleased to hear that you liked our atmosphere and found us good value for money. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 3 sur 5 étoiles

It was alright

It was alright - very much a youth club on the Friday of the summer holidays we attended!!

11 septembre 2026
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Réponse de Tenpin

Hello Claire, Thank you for taking your time to leave us a review. We are pleased to hear that you enjoyed your recent visit to us. We would love to hear how we can gain those final stars from you. We do hope to see you again very soon. Best Wishes - Kimberley

Noté 2 sur 5 étoiles

It was a nightmare my son sat in…

It was a nightmare my son sat in chewing gum on your seats, the bumpers wouldn't come down or when they did straight back up like on a loop, the food came out cold and the server spilt coke on me so to be fair not great

11 septembre 2026
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Réponse de Tenpin

Hello David, thank you for taking the time to leave us your honest review. We're incredibly sorry, it sounds like we dropped the ball during your visit and this is not the standard we strive to uphold. If you would kindly pop us an email to customer.feedback@tenpin.co.uk with the name of the Tenpin location you visited, along with details of your visit, we would love to discuss the matter further. Thank you. - Megan

Noté 5 sur 5 étoiles

Great family bowling

Played 2 games of bowling with the family and all had a nice time.

13 septembre 2026
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Réponse de Tenpin

Hello, Thank you for taking your time to leave us a wonderful 5* review. We are so pleased to hear that you and your family had a great time at our Tenpin in Southport. We do hope to see you again very soon. Many Thanks - Kimberley

Noté 5 sur 5 étoiles

It was such a great time and so much…

It was such a great time and so much fun and the staff was awesome on what thay do thanks for haven us and I will be booking agen for my daughter birthday in March thanks agen .
Caroline Ann mackay

4 septembre 2026
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Réponse de Tenpin

Hello Caroline, Thank you for taking your time to leave us a wonderful 5* review for our Tenpin in Edinburgh. We are pleased to hear that you had a great time with us and found our team helpful throughout your visit. We can't wait to see you again very soon. Many Thanks - Kimberley

Noté 2 sur 5 étoiles

Not the best

We keep going to TenPin because it’s cheaper and closer than King Pin. It’s hard work checking in - I feel like this should be so much easier. You have to walk to the furthest point in the building, through packed seating areas and then queue in a muddle of bar customers. Then it’s back to the lanes to find out it’s broken and then back to the bar. Drinks to lanes are 20+ minutes. Tables are dirty.

13 septembre 2026
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Réponse de Tenpin

Hello there, Thank you for taking your time to leave us some feedback from your recent visit to our Tenpin in Warrington. We are sorry to hear that you didn't find our layout particularly helpful. We will pass your feedback onto our team. Best Wishes - Kimberley

Noté 5 sur 5 étoiles

Love coming to tenpin

Love coming to tenpin, plenty to do bowling, lazertag pool etc great to have it all in the same place. Prices reasonable too, great place for family gathering or even a night out with friends

6 septembre 2026
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Réponse de Tenpin

Hi Lisa, thank you so much for the 5* rating for Tenpin Dundee. We're so glad that you enjoyed our facilities and found our pricing to be reasonable. We hope to see you again soon. Thanks again. Best wishes, Jade.

Noté 5 sur 5 étoiles

Perfect day

Can't fault any of the staff, when adding to our booking in the phone it was easy, when in the venue (Stoke) all staff were so helpful, kind and pleasant to talk to. We all had a wonderful time bowling and in the karaoke room, thanks everyone!

4 septembre 2026
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Réponse de Tenpin

Hi Joshua, thank you for the lovely 5* rating of Tenpin Stoke. We are delighted to hear that you had a fun time and found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade

Noté 5 sur 5 étoiles

Staff was amazing

Staff was amazing, everywhere was clean, fresh.

7 septembre 2026
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Réponse de Tenpin

Hi Liv, thank you for the lovely 5* rating of Tenpin Redditch! We are delighted to hear that the venue was clean and that you found the team provided great service. We hope to see you again soon for another 5* experience. Best wishes, Jade

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