Theflowerbox Avis 

219
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I recently ordered 11 buttonholes for my son's wedding, at very short notice, due to an oversight - the day before, in fact - and I was overwhelmed by how kind and helpful The Flower Box was. The lov... Voir plus

Noté 5 sur 5 étoiles

I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to w... Voir plus

Noté 5 sur 5 étoiles

Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though ex... Voir plus

Noté 5 sur 5 étoiles

Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the r... Voir plus

À propos de l'entreprise

  1. Marché aux fleurs

Informations provenant de diverses sources externes

The Flower Box was established in 1975 in Middlesbrough. We are proud to have nearly 40 year’s experience in the floristry industry. As a family run business, our aim is to provide the best possible customer service to Middlesbrough and the surrounding areas.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

219 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(219)

1 avis reçu au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Stunning

First time I've ordered from flower box. The recipient sent me a photo of the beautiful flowers & mentioned that she wished she was able to forward the stunning scent too!

4 octobre 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

The flowers were beautiful and the service was great. Would absolutely recommend them to all.

19 septembre 2015
Avis spontané
Noté 5 sur 5 étoiles

Company very promptly confirmed my delivery had been made

I ordered champagne to be delivered for my sister's 50th birthday. When my sister said she hadn't received the gift, Flowerbox gave me the details of the time and signatory of the gift and I found that an elderly relative had signed for the present but didn't actually give it to my sister. Many thanks to Flowerbox for promptly giving me the information so I could find where the gift had gone to !

30 août 2015
Avis spontané
Logo de Theflowerbox

Réponse de Theflowerbox

Hi Katherine,

We are sorry that you have had an issue with this order. We have just tracked your details and it indicates that the order has been delivered and signed for by the recipient on the date you wanted it to be delivered. However if this is not the case please send us an email to customer service and we will be more than happy to resolve the issue.

Regards
The flower box

Noté 5 sur 5 étoiles

Perfect style

Very good ordering which allows orders to be placed until early evening for the next day. Perfect when celebrating a birth. Delivery was prompt and early in the day. Display and vase were beautiful and greatly appreciated by the recipient.
Thoroughly reliable service and product of high quality. Would recommend without hesitation.

25 août 2015
Avis spontané
Noté 3 sur 5 étoiles

Poor delivery information. Order confirmation 1123 (WEB 1123)

Our friends confirmed a delivery card was found upon their return home from work. They rang the telephone number on the card to ask who the delivery was from. They were told it was from a company who sold bicycle lamps?? Didn't understand!! We sent them flowers with champagne & chocs for their anniversary on 20th August so it was important that the delivery was made on the day but the gift didn't arrive until the next day!! Perhaps the delivery could have been left with a neighbour and the delivery card indicating the neighbour with whom it was left?

Delivery needs a bit more thought so that the delivery happens on the day requested.

25 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Ordered flowers and they were delivered on time and after not actually seeing them my friend said they were beautiful .
Thank you I will be back

24 août 2015
Avis spontané
Noté 1 sur 5 étoiles

Very poor

Ordered flowers for poorly family member. Selected Sunday delivery as it was an option on the website. Was told I would receive an email upon delivery. Neither of which happened. I will not be using this dubious site again.

22 août 2015
Avis spontané
Logo de Theflowerbox

Réponse de Theflowerbox

Hi Jane,

We do apologise for the misunderstanding on our website, You should not of been able to select sunday delivery unless it was for mothering sunday, We will get our tech team to look in to this.

Regards
The Flower Box

Noté 5 sur 5 étoiles

Excellent

The recipient was so impressed she was moved to tears

19 août 2015
Avis spontané
Noté 5 sur 5 étoiles

First timer - very good!

I recently ordered some flowers for a friend who had a family bereavement. The flowers themselves were beautiful and very reasonably priced. There was a slight mishap when my friend decided to go to work rather than stay home on the day of delivery (where I had arranged the flowers to be delivered to). I contacted Flower Box via the contact us form and received a very prompt response from Adam. He was ever so helpful and helped to resolve the problem and put my mind to rest. I would recommend and will use Flower Box again myself in future.

6 août 2015
Avis spontané
Noté 4 sur 5 étoiles

Flowers and champagne

Easy to order and delivered on time. Only one comment - It would have been nice to have been notified when delivery had been made.

2 août 2015
Avis spontané
Noté 5 sur 5 étoiles

Gift basket of champagne, roses and chocolates

Recipient sent a picture of this gift and it looked very nice. I don't know what the wine and chocolates tasted like. Recipient would have appreciated instructions for the care and after-care of the rose. The company delivery man had problems finding the address as it was out in a rural area but they rang me and it was all sorted speedily. Website was good

23 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Lovely flowers

The sunflower bouquet was exactly as described, it was lovely and lasted about ten days. Very pleased with my purchase.

17 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Beautiful gift

Sent my friend the gift basket (chocolates, wine and rose plant) for her birthday. It arrived on the morning requested and my friend was delighted with it. She kindly wats-apped me a picture of and it was beautiful. Good value gift. Many thanks.

15 juillet 2015
Avis spontané
Noté 1 sur 5 étoiles

What service?

I ordered a vase on the 28th June from The Flower Box and paid for next day delivery. I received confirmation of the order and in the email it said I would hear from them again when my order had been past to the carrier.

I have not heard another word and that was over two weeks ago. Apart from an email asking for feedback on the service I received. Unacceptable service is the response.

If there was an issue with my order I would have much preferred more correspondence from the company.

14 juillet 2015
Avis spontané
Noté 5 sur 5 étoiles

Fantastic

Fantastic and friendly service, good product offering and nice website, would use again!

10 juillet 2015
Avis spontané
Noté 3 sur 5 étoiles

Two vase gifts of flowers

Unfortunately the flowers were delivered on the wrong date despite stipulating date for delivery. I was upset about this but I did get an apology email.

17 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Birthday flowers

Absolutely gorgeous flowers. They were a birthday present and as we were going out, I queried whether there was any possibility that they could be delivered by a certain time. The Flowerbox, though extremely busy, managed to do this and made the recipient's day. Highly recommended and will be using again.

15 juin 2015
Avis spontané
Noté 5 sur 5 étoiles

Superb from start to finish

You delivered the very day I ordered and while I have only seen a picture of the gift basket...flowers, chocolate and wine, it looked lovely and good value for money too. I also know the recipient thought it was gorgeous. I would not hesitate to use you again.

14 juin 2015
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus