They sent me a dud battery which obviously hadn't been checked at their end before delivery. They did try hard to rectify the situation and their communication, I must say, was very good; but it took... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was clear from the web site whether the items I wanted were actually in stock which was important to me as one component had been discontinued by the manufacturer. They arrived promptly and in good... Voir plus
We have used green reaper before and we're very happy with the service. It was no different on this occasion. The website provided all the information needed to make our choice. Ordering was easy and... Voir plus
L'entreprise a répondu
Absolutely spectacular - form stat to finish. The Green Reaper is one of those brands which screams reliability. I love my lawn manicured, but for too many years I laboured under a misapprehens... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Green Reaper
Écrit par l'entreprise
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Coordonnées de contact
27-29 Summerleys Road, HP27 9DS, Princes Risborough, Royaume-Uni
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4,7
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Returning an item to the Green Reaper
I ordered a hedgetrimmer from The Green Reaper. It was delivered quickly. It was unsuitable for me. They only have a telephone line for ordered. For anything else you have to fill in an online form. Which I did several times. Postage was at my expense. I returned it. It was very difficult to repack so it got damaged in the post. Eventually they returned most of the money I paid. I am satified with the result which is why I gave the company five stars
4 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. It is always good for other customers to hear about others' experiences. We are sorry that the damage to the tool impacted your refund. We have reached out to you via our ticket system regarding this issue and would like to continue our communication at your convenience.
Laura
Simply Outstanding Service
Green Reaper is always the place I check first to see if they have the item I want. Their customer service is outstanding, always keeping you updated on the progress of deliveries and checking your orders to see if theres anything you've missed (free additional promotional items). If anything goes wrong they are fast to get the issue resolved. Outstanding company with the best deals.
26 août 2026
Réponse de The Green Reaper
Thank you for much for taking the time to leave us such a lovely review. We are delighted that our team's communications were helpful and that you like the deals we have to offer. It is always great to hear that our customers are happy with how we set up the business, so thank you again for the great review.
Laura
Speedy delivery item as described and…
Speedy delivery item as described and well priced
26 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear your order arrived swiftly and that you found our prices competitive. :)
Laura
Great product and user friendly…
Great product and user friendly website, no delay with delivery.
25 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a 5-star review. We are happy to hear you found our website handy and that your order arrived swiftly.
Laura
Réponse de The Green Reaper
Thank you for your positive feedback and for taking the time to leave us a review. We are very glad to hear that our team impressed you!
Laura
Réponse de The Green Reaper
Thank you for taking the time to leave us a quick review. We are glad that you found our order process efficient.
Laura
As good as before 8 years ago
Fast delivery, and easy to put together. And powerful stuff
19 août 2026
Réponse de The Green Reaper
Thank you for coming back 8 years later and taking the time to leave us a review. We are always glad to hear from our happy customers.
Laura
Excellent service
19 août 2026
Réponse de The Green Reaper
Thank you for your 5-star review. We are glad that your ordering process was efficient :)
Great buying experience
I have used Green Reaper numerous times now and have no complaints. A nice website to navigate. Competitively priced items and delivery has always been quick.
17 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are delighted to hear you have come back to us again and found our new website easy to navigate. Thank you for your continued custom with The Green Reaper.
Laura
Réponse de The Green Reaper
Thank you for your excellent review! We are very glad to hear your order process was smooth and delivery was swift :)
Laura
Réponse de The Green Reaper
Thank you for your review. We are happy to hear you found us efficient and we are grateful for your custom.
Laura
Ability to see what was in stock
Ability to see what was in stock. Ordered, good communication and fast delivery. Pleasure to deal with.
14 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us such a kind review. We are always happy to hear such positive feedback :)
Laura
Really fast delivery and good price.
27 juillet 2026
Réponse de The Green Reaper
Thank you for your review, we are happy to hear that you found our prices reasonable and that your delivery was swift.
Laura
Product available at a competitive…
Product available at a competitive price and delivered next day.
13 août 2026
Réponse de The Green Reaper
Thank you for taking the time to share your experience with us. We are delighted you found our pricing competitive and that your order arrived quickly.
Laura
The Echo cs590 was cheaper than any…
The Echo cs590 was cheaper than any where else with a free bottle of oil as well. Arrived in the designated time frame.
No complaints and would use GreenReaper again.
13 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a detailed review. We are very glad to hear that we will be able to welcome you back to thegreenreaper.co.uk in the future! :)
Laura
Réponse de The Green Reaper
Thank you for taking the time to leave us an excellent review!
Laura
Réponse de The Green Reaper
Thank you for your first class review! We appreciate your feedback!
Laura
solo by AL-KO Easy T 13-92.6 CS-A…
solo by AL-KO Easy T 13-92.6 CS-A 93cm/36" Manual Side Discharge Lawn Tractor
Best price on the net with next day delivery - Full walk through and hand over - well made - and very good machine, I am very impressed with how well it works and how easy it is to use.
18 août 2026
Avis spontané
Réponse de The Green Reaper
Hello! Thank you for taking the time to leave us a review. We are very glad that your handover was helpful and that you like your new kit. We hope to be able to welcome you back to thegreenreaper.co.uk soon!
Laura
Just what I needed
Just what I needed. Good price and quick delivery. Excellent product and easy to order.
10 août 2026
Réponse de The Green Reaper
Thank you for your 5-star review! We are very happy to hear that you found the ordering process easy and that your order arrived swiftly!
Laura
The package was sent promptly and…
The package was sent promptly and delivered on the date provided. They also followed up with an email to confirm the delivery.
10 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear that your order arrived in a timely manner.
Laura
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