They sent me a dud battery which obviously hadn't been checked at their end before delivery. They did try hard to rectify the situation and their communication, I must say, was very good; but it took... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
It was clear from the web site whether the items I wanted were actually in stock which was important to me as one component had been discontinued by the manufacturer. They arrived promptly and in good... Voir plus
We have used green reaper before and we're very happy with the service. It was no different on this occasion. The website provided all the information needed to make our choice. Ordering was easy and... Voir plus
L'entreprise a répondu
Absolutely spectacular - form stat to finish. The Green Reaper is one of those brands which screams reliability. I love my lawn manicured, but for too many years I laboured under a misapprehens... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Green Reaper
Écrit par l'entreprise
The Green Reaper is the UK’s go-to brand for garden machinery, supplying top-quality lawn mowers and lawn tractors to homes and businesses since 2004, as well as every easy-gardening device from garden vacuums and log splitters to chipper shredders and hedge trimmers.
We are passionate about supporting a cleaner, quieter and safer living and working environment. The Green Reaper is on a green mission to source superior, environmentally-sustainable, battery-powered, cordless outdoor power equipment which is kinder to you, your wallet and the world we live in.
Trust us for expert advice on the right tool for the job, speedy delivery and great prices on quality products.
Coordonnées de contact
27-29 Summerleys Road, HP27 9DS, Princes Risborough, Royaume-Uni
- 0800 014 8700
- sales@thegreenreaper.co.uk
- www.thegreenreaper.co.uk
4,7
Excellent
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 79 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de The Green Reaper
Thank you for taking the time out of your day to leave us a review. We are glad that you found our service level met your standards and that your delivery was seamless!
Laura
Fantastic company
Fantastic company. Recently purchased an ALKO power scythe from them. Not only did they send it to the Scottish Highlands free of charge, on a pallet, but they telephoned first to say that they had put it together (a great relief - instructions look seriously tricky), added oil and petrol and given it a test run.
When it arrived at the bottom of the drive(nearest point), I (me, older lady, not at all confident with new machines) was able to start it easily and drive it up our 1/4 mile hill under its own power. It does not move easily otherwise!
I would highly recommend The Green Reaper for their attention to detail and customer service.
3 août 2026
Avis spontané
Réponse de The Green Reaper
Hello! Thank you for taking the time to leave such a detailed review of your experience with The Green Reaper. We are delighted that our team was able to dispel any delivery concerns and that your new mower tackled your driveway hill! Thank you for your custom with The Green Reaper, and enjoy your new kit!
Laura
Easy to order a fast dispatch
Easy to order a fast dispatch. Also kept updated with text on delivery.
3 août 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are very pleased to hear that your ordering process was smooth and delivery swift. Thank you for your custom with The Green Reaper!
Laura
The ego leaf vac and blower is a great…
The ego leaf vac and blower is a great piece of equipment. Using a bigger battery will obviously give you more power and time. The bag hook is a little annoying but you get used to it.
The shoulder strap is a great help when working. Sadly mine broke at the hook on day one.
All in all it makes the job of leaf clearing so much easier.
6 août 2026
Réponse de The Green Reaper
Hi Michael
Thank you for taking time to leave a review.
Please do get in touch via our Contact Us page using the link below with photographs of the whole strap and broken part and one of the support team should be able to help you with a warranty claim.
https://www.thegreenreaper.co.uk/pages/contact
Kind regards
Nicki
From start to finish the company was…
From start to finish the company was fantastic. The best price and customer care was exemplary. Delivery was on time. I would highly recommend this company. I would definitely use again.
6 août 2026
Réponse de The Green Reaper
Thank you for your lovely review. We are very happy to hear you would recommend us and that we will have the opportunity to see you again at thegreenreaper.co.uk :)
Laura
I haven't yet received the product.
5 août 2026
Réponse de The Green Reaper
Hello Trefor
We are truly sorry to hear this as your order was despatched direct from GreenWorks shortly after you ordered it.
Leave this with us and we will see whether we can locate the parcel or, if not, send a replacement.
Kind regards
Nicki
********** UPDATE *************
EVRI apologise for the delay and request you allow 24-72 hours for delivery to be attempted. Obviously if this doesn't happen, please let us know.
Fantastic prompt service.
I ordered the lawn sweeper at about 1.30 in the afternoon on a Tuesday. The advertising on the site did say "next day delivery if ordered before 3pm" but I always take such claims with a pinch of salt. Having received my order confirmation e mail a few minutes later, I carried on with my day. Later that afternoon I saw that I had received an email to say that my purchases had been dispatched, Wow!
Even more wow was the fact that all the goods were received by early afternon the very next day. Brilliant service from both the store and their couriers. Well done.
5 août 2026
Réponse de The Green Reaper
Thank you for your very informative and kind review! We appreciate you taking the time to share your experience with others. We understand the 'pinch of salt' with delivery promises, and we are delighted our team and courier network did the trick!
Laura
Buying was fine, delivery service was frustrating
All aspects of buying from Green Reaper were fine and done competently as I have found before.
However, delivery by FedEx was a frustrating experience.
They delivered without prior warning and I was out.
The next day delivery was scheduled as 'before 2000'. I could not get a more precise timing so had to plan to wait in all day. This is poor service.
Other delivery companies give a more precise delivery timing interval and let you watch the progression of the delivery van in real time.
Please consider using a better delivery service. Thank you.
5 août 2026
Réponse de The Green Reaper
Thank you for your informative and valuable feedback regarding our courier network. We frequently review our courier partners, and feedback like yours is very helpful. We are sorry that the courier did not treat your order as well as we would have liked. Long delivery windows are frustrating, to say the least! Thank you for your patience and we hope to be able to welcome you with a smoother delivery next time!
Laura
I recieved my order within 2 days and…
I recieved my order within 2 days and wasn't expecting much. How wrong was I, superb hedge cutter and what a product for such a reasonable price, will definitely buy again. Light weight and easy to use even with my bad fingers.
3 août 2026
Réponse de The Green Reaper
We are delighted to hear that you were happily surprised by your new bit of kit! We are also happy to hear that you found the order and delivery process as smooth as possible. Thank you for your 5-star feedback - it is appreciated!
Laura
First Class!
I am not one for leaving reviews but sometimes when the service is so good then I feel compelled to do so. Fantastic communication when both buying and delivering the order. Proper, family run business and will definitely be using them again. First Class!
1 août 2026
Réponse de The Green Reaper
Thank you for your First Class Review! We always love hearing from happy customers. We are delighted that your experience with the Green Reaper was so positive and we look forward to welcoming you back to TheGreenReaper.co.uk in the future! :)
Laura
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are glad to hear that our ordering process was straightforward and that you are happy with your new kit.
Laura
Réponse de The Green Reaper
Thank you for your 5-star review. We are delighted that your order process was smooth and delivery swift!
Laura
Fantastic customer service.
The product was exactly as I expected.
However, the customer service was fantastic. Ordered one day and delivered the next. Could not ask for better.
Happily recommend this company to anyone.
I will definitely be back!
30 juillet 2026
Réponse de The Green Reaper
Thank you so much for your lovely review! We are very happy to hear you would recommend us to others, and delighted that we will be able to welcome you to TheGreenReaper.co.uk in the future!
Laura
Delivered very quickly and good product
Delivered very quickly in 2days. Really pleased with the Sack Barrow good tyres and very robust
28 juillet 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are glad you like your new kit and that your delivery was swift. Thanks again for your custom!
Laura
Réponse de The Green Reaper
Thank you for leaving us a 5-star review. We are glad that you found our pricing competitive and that your delivery was speedy!
Laura
Great product and fantastic service
Great product and fantastic service with a super quick delivery.
28 juillet 2026
Réponse de The Green Reaper
Thank you for your 5-star review. We are delighted that you were happy with our service team and that your order arrived swiftly!
Laura
Great friendly service from the outset
Great friendly service from the outset.
Amelia in customer services was fantastic and answered all my questions and tracked my order to ensure it was correct and processed promptly.
I had regular updates on the delivery date.
Martin delivered the ride on lawnmower at the agreed time and did an excellent handover and demonstration.
The lawnmower came with oil and fuel in it- so ready to go (unlike other manufacturers).
Cannot fault the excellent service I have been given.
26 juillet 2026
Réponse de The Green Reaper
Thank you very much for your detailed and kind review. We are delighted that our team was able to deliver a 5-star experience for you. We hope you enjoy your new kit, and if you need anything else, you know where to find us! :)
Laura
From order to delivery everything was…
From order to delivery everything was very smooth.Martin (who delivered ride on mower)was extremely thorough with the explaining how to use the mower and answered any questions we asked.All in all cannot fault the company.Mr Jackson
24 juillet 2026
Réponse de The Green Reaper
Hello, Mr Jackson. Thank you very much for your kind review. We are very happy to hear that Martin's run-through was helpful and we hope you enjoy your new mower!
Laura
Very fast delivery also kept me updated…
Very fast delivery also kept me updated on my order and saved a good amount compared to other suppliers
23 juillet 2026
Réponse de The Green Reaper
Thank you for taking the time to leave us a review. We are very glad to hear you found our pricing competitive and our communications helpful.
Laura
Réponse de The Green Reaper
Thank you for taking the time to review us. We are glad that you found us speedy :)
Laura
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