We honestly cannot thank Daisy at The New Homes Group enough for all her help throughout the process of buying our home. From start to finish, she has been absolutely fantastic. She has been so fr... Voir plus
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The New Hones Group excelled in all aspects. When they give a time to telephone they stuck to that time and this helps make the customer feel valued. Will dealt with us and never failed to give upd... Voir plus
Daisy Theokli was great....really helpful with chasing things for us when communications from solicitors became difficult. Was always prompt at returning calls and emails, which was really importan... Voir plus
Georgina Merlini has been incredibly helpful throughout this process making it far less painless than it potentially could’ve been. Quick and clear communications, to the point. Thank you so... Voir plus
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I found the team members very…
I found the team members very helpfull;courteous and professional.Highly recommended.
I would like to compliment Harrison…
I would like to compliment Harrison Watling for the excellent customer service he has provided throughout my property search.
Despite the challenges surrounding the owners’ uncertainty about selling the property and the subsequent negotiations over offers, Harrison has consistently kept me informed and up to date. He has always been responsive, returning my calls promptly whenever requested and ensuring I was never left wondering what was happening.
Although the final outcome was not necessarily in my favour, Harrison remained professional, helpful, and supportive throughout the entire process. His communication was always clear, concise, and timely, and he provided updates at the earliest opportunity. His commitment to keeping me informed and his approachable manner made what could have been a frustrating experience much easier to navigate.
I really appreciate the high standard of service Harrison has provided and wanted to ensure his efforts were recognised.
Harry was brilliant with us
Harry was brilliant with us, myself and my partner were first time buyers and had quite a difficult time with our solicitors but Harry always stepped up and helped when we needed him! Would recommend The New Homes Group to anyone, especially Harry!
Lucinda Morgan
Lucinda Morgan
Right from day one has been a great help, This is my husband and I first home and we truly didn’t know what to expect. Lucinda sent an email explaining everything and her communication has been fantastic, if she says she’s going to do something it’s done instantly.
I would personally like to thank Lucinda and her team for doing all they could in securing our first home.
Kindest regards
Jim and Theresa DL
Excellent service from Harry Stoner and…
Excellent service from Harry Stoner and The New Homes Group. Harry was professional, responsive, and kept us updated throughout the entire process. He made everything as straightforward and stress-free as possible. I highly recommend Harry and the team.
Harry Stoner - Fantastic!
Harry had been fantastic during the whole process. He is very knowledgable, has amazing communication skills and most of all he is human. He really made our journey a more positive one. The New Homes Group do not mess around, they endeavour for the process to be as quick and streamlined as possible for the interest of all parties.
Excellent service from Chloe Smith
Excellent service from Chloe Smith. Was always checking in and updating me, answering questions I had very efficiently and chasing unresolved requests from the solicitors.
Harry and the team were absolutely…
Harry and the team were absolutely brilliant - they really did everything they could to speed up the process and get us into our new home. We got into our new place in about three months, thanks to the team. They're all lovely too - and provided so much support and guidance throughout. Thank you!
From the first intro call I knew Hayley…
From the first intro call I knew Hayley English was going to be the X factor that meant after 5 previous failed attempts to buy this 6th time would happen! Fantastic communication and does what she says going to do. A little diamond 💎 and can’t thank her enough for all her hard work to get the deal done and over the line- my solicitors were horrendous! Hayley was my sanity buffer and now have what I hope is my forever home 🤞🥂🎉
Ellen has been amazing from the start…
Ellen has been amazing from the start of the process until the end, even after we picked up the keys, she was helping us. We were first time buyer and the process can be very stressful, but Ellen has always been responsive, always very quick by email and so helpful. Thank you Ellen!
Our experience with the new homes group…
Our experience with the new homes group was ideal. Very informative and quick to help/respond. Lucinda Morgan was our main point of contact and she was very friendly and happy to help throughout the whole process.
Thanks so much!
I am very pleased with the service…
I am very pleased with the service provided by Ellie Cooper during the initial stages of our property purchase. From the moment our offer was submitted, she was incredibly quick to respond and acted as an efficient, centralized point of contact. She did an excellent job managing the initial admin, guiding us smoothly through the Credas ID checks, and promptly gathering detailed answers from the vendor regarding our specific questions about the property's outdoor office and fittings. When we finalized our solicitor choice and were ready to move forward, Ellie coordinated efficiently with the sales progression teams to ensure our memorandum of sale was issued on the exact same day. While the purchase is still progressing through the solicitors and we haven't fully completed yet, we really appreciate her speed, responsiveness, and clear communication in getting the sale moving quickly
We had a great experience with The New…
We had a great experience with The New Homes Group as a first time buyer. Hannah Luckman was amazing with communication throughout the process and kept us in the loop. She always returned phone calls and answered all the questions we had. Thank you so much Hannah!
Friendly informative company
Very helpful answering emails promptly and communicating by phone.
Lisa-Marie Dixon was friendly and helped guide me through the process.
Good experience dealing with this company.
Incredible
All of the staff we spoke to were fantastic throughout the process of buying our new build.
We predominantly had Hayley helping with our move, she was absolutely incredible. Made the whole process so much less stressful and always made sure everything was chased and done very quickly. She was very supportive and always available to help and answer any questions. The reassurance of having Hayley to help was absolutely invaluable!
Ruby Clark- great service & experience
My experience was and continues to be great , Ruby Clark has been helping us & she is amazing , patient and understanding.
She has great knowledge and has helped us feel comfortable throughout. Quick responses & advice. 100% would recommend Ruby & the services they provide.
Thanks for your help!
Thanks for your help!
Lucinda Morgan kept great contact throughout my purchase and helped get a rocky (at points) sale! Thanks!
Complete confidence
I was completely confident James Mulder was going to help me get the job done and he did. Friendly, brilliant communication any emails I sent he replied to immediately which meant that progress was rapid -iexactly what I wanted. Wouldn’t hesitate to recommend.
Professional and extremely polite from…
Professional and extremely polite from start to finish.
Each step was explained fully to me by James ( Mulder) which I found extremely helpful.
I would definitely recommend this company.
James Mulder
James Mulder, an accomplished Sales Executive, demonstrated exceptional professionalism by maintaining consistent communication throughout the negotiation process. Thank you, James much appreciated
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