Tigerkingsafe Avis 209

The immediate response to a challenge and a complete solution that worked.

I ordered my first safe in April 2024. I have the non fire safe one with the square little knob handle. The knob completely cracked internally within 8 months. So, they sent me a new one in January 2025. Fast forward to now May 2026, 16 months after getting the replacement, I am having the same issues again, problems opening the safe. The safe says open but it is not and because it says open, you turn the knob which doesn’t turn, I think the knob components are pretty bad, ie cheap, poor build quality, so they just crack/strip internally with normal use plus take a hit when the internally lock thinks it is open but isn’t. Your stuff is stuck inside, until it finally open. The locking mechanism component problems are major. Now, I am out of warranty which is only one year for normal use. :/ I paid like $2000 for this thing, which is decent money for something that is built so poorly and not meant to last.

Good quality product. Smooth delivery. Great price.

Nice quality safe that is a perfect size for my use. Well-packed and arrived in perfect condition. Easy to set up and install.

The quality of the product for this order was absolutely unacceptable

The safe is exactly what we wanted. The only knock is that the delivery was delayed, and it took some follow-up to track it down and get it here. Once here the delivery guys did a good job.

We were able to come to a satisfactory resolution to our problem. Customer service was great to work with. I assume the safe would be good, if it hadn’t been damaged in transit. One star off for shipping company damaging the product. This once again is a problem with the shipping company, not the company that made the product or the product itself. I would order again from Tigerking.

Great product at a great price. Delivery was painless and down very well.

Ordering was easy, and the safe arrived pretty quickly. It was well packaged. The bottom had a protruding dent, which would scratch a surface if slide on it. The stick on feet would protect surfaces when sitting still, but are not strong enough for sliding such a heavy safe. You'd need screw on rubber feet. There are no holes for mounting the safe. The online warrantee is only available if ordered from Amazon. The electronic keypad and emergency keys worked fine. Pretty solid construction. I saw no mention of drop height survival, for if the dwelling burns down and the safe falls through floors.

Great product and was delivered quickly.

Fast responses

You solved the problem I was having with the lost set of master keys quickly and efficiently

Your customer service is outstanding! Extremely helpful and communication is quick. Thanks for helping me out.

This is my second safe. Its great for storing my coin collection. Good quality. Very reasonable prices shipped fast. Only 1 thing is when Amazon ships it I ended up with 2 large pallets. First safe i bought from Tigerking used FedEx he took them with him. Very satisfied with the safes.

The safe came in great condition and was easy to set up.

The unit arrived in excellent condition. Installation was just not difficult. The instructions on the units features and operation was well written and concise.

Safe completely stopped working correctly. Have very valuable things inside that I’m unable to have access to.

I went back and forth with customer service. The conclusion we came up with is a refund on the extra set of keys I paid for.

The safe is fine, but the after sales service is awful. They are not interested in helping, zero creative thinking (I wanted to move into a larger safe). They just stop responding to you and completely ghost. I will not recommend buying a safe here nor will I buy another one. I have sent 2 emails that they have just completely ignored even though I am offering to pay for all of the return moving, shipping, and packaging needed to exchange.