We ordered a safe, moved documents, etc. out of bank to put them in safe and we can't get the code to set. You call them & the response is wait for an email. I need to talk to someone now not wait f... Voir plus
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Lisez les avis des autres
TigerKing has excellent quality products. Their customer service is also excellent. I now own 5 TigerKing Safes in my home. All operate without any complaints and perfect for several years. Their deli... Voir plus
L'entreprise a répondu
The TigerKing safe I bought has never failed me. Until I failed it by leaving it open while I went outside for a quick smoke. Somehow, I guess via surveillance, some people gained entry to my apt... Voir plus
L'entreprise a répondu
Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.
À propos de l'entreprise
- Magasin de coffres-forts
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin d'équipement de sécurité
Écrit par l'entreprise
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Coordonnées de contact
4,2
Bien
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Follow up. Tiger King has been very responsive to resolving my request for a replacement key. They have come up with a solution to solve the problem since the original key can no longer be duplicated.
Love my Tiger King safe. Ordered replacement keys and sent key numbers for master key and emergency key. Waited 30 days and received wrong master keys. Was told I would receive correct key but not given time frame.
1 mars 2025
Réponse de Tigerkingsafe
Hello dear,
I am sorry to hear that you are dissatisfied with our service. our service team has requested a picture of the keys ( original and replacement keys ) and still waiting for your reply ,with the picture, we can check with factory if the key is wrong and help you solve the problem!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Drive was friendly and helpful
6 mars 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new 150XH-1 17.6 cu.ft large jewelry safe and delivery service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
White Glove Service/Great Safe
I had paid for white glove service and the man delivering the safe had no idea. He left me with all the trash. Once in my house he asked if I was single. Overall a very upsetting experience.
In one day I had been contacted and the situation rectified! Very impressive!
The safe is gorgeous! It has a damask fabric shelving in a gold color with finished ledges in metal. The shelves are adjustable which is a feature I love but hard to find. The top seperate keyed compartment is very large. I was able to utilize this space but was an added surprise! I would highly recommend. My sister is getting one and I'm considering another one myself!
9 mars 2025
Réponse de Tigerkingsafe
Hi dear,
I am sorry to see your review. I will confirm with the shipping company whether the white glove service is provided. If it is confirmed that it is not provided, we will refund the white glove fee to you as soon as possible. Thanks for your understanding!
Best regards,
TigerKing Safe
master key replacement
Thank you for the service. I am completely pleased with the response you gave me.
5 mars 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The team at Tigersafe kept me up to…
The team at Tigersafe kept me up to date on the status on my order. I would recommend this company, when purchasing a safe.
27 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe and white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Nice heavy duty fireproof safe
Nice heavy duty fireproof safe. I have 2 now. Fast delivery too.
28 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our fireproof home safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quick Response & Very Thorough
Responded to my email/problem I had very quickly. Helped me with getting another set of keys for my safe quickly, but also verifying my purchase first.
20 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quick and responsive.
20 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
All three drivers were great
18 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe and white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safety and Security
Safety so my children can not get access but quick access for my self.
24 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of TIGERKING gun safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service and quick…
Great customer service and quick response to my questions and they are very knowledgeable of their product.
Thanks
13 février 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
If you need a safe with lots of room, this is it!
The safe is exactly what I was looking for. It has lots of room for all photo albums, jewelry and other items that in case of fire I wouldn't be able to get out in their entirety. The only issue was the delivery, they delivery driver was great - the issue was I got a phone call the day of the delivery. I wished I would have got a phone call a day in advance so I could have prepared better.
28 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new 150XH-1 17.6 cu.ft large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKingSafe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Continued update on shipping
Continued update on shipping. Safe was damaged during shipping. Pictures were sent showing damage. Discount given for the damages.
13 janvier 2025
Réponse de Tigerkingsafe
Hello dear,
We are sorry that you did not receive a perfect safe, we will provide free replacement and compensation to customers if they receive a defective safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Quality Safes
Both safes that I ordered are very high quality, and customer services has been top notch!
9 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe and Pistol Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe kk
Ok I searched many many safes and decided on TigerKing Spark series. It is just so handsome. Beautiful white and shiny hardware. Solid and heavy. Inside it is all lined and cushioned with a pretty felt fabric. The only caveat is I paid 100.00 dollars for white glove delivery. However when Ceva Logistics arrived they said they didn't get that information.,so I would not get white glove delivery. I am still giving a 5 star rating because I love the safe however, I will be asking for a 100.00 dollar refund. Thank you
9 janvier 2025
Réponse de Tigerkingsafe
Hello dear, we are very sorry that CEVA did not provide you with the white glove service when delivering the package. After our verification, we have refunded you the $100 white glove amount.
Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great experience
9 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Customer Service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Easy key replacement
You made the process of getting a replacement key easy. Thank you!!
7 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Customer Service! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
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