We ordered a safe, moved documents, etc. out of bank to put them in safe and we can't get the code to set. You call them & the response is wait for an email. I need to talk to someone now not wait f... Voir plus
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Lisez les avis des autres
TigerKing has excellent quality products. Their customer service is also excellent. I now own 5 TigerKing Safes in my home. All operate without any complaints and perfect for several years. Their deli... Voir plus
L'entreprise a répondu
The TigerKing safe I bought has never failed me. Until I failed it by leaving it open while I went outside for a quick smoke. Somehow, I guess via surveillance, some people gained entry to my apt... Voir plus
L'entreprise a répondu
Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.
À propos de l'entreprise
- Magasin de coffres-forts
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin d'équipement de sécurité
Écrit par l'entreprise
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Coordonnées de contact
4,2
Bien
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Excellent Quality
Safe is excellent quality. Timely delivery and well boxed; no shipping damage. Functions as expected.
11 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Being responsive to the customer
Being responsive to the customer during a challenging time.
4 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Good starter safe. My safe was sent quickly and delivered…
My safe was sent quickly and delivered well packaged. It looks great and is quite nice even though it seems a bit light for its size and has a strong odor in the interior. I wish it had one more shelf and some type of lighting option, but overall it was a good purchase.
27 décembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love and advise of our SPARK 8.12 cu.ft large fireproof jewelry safe. We have released a larger model in the SPARK fireproof series, the SPARK 5922 13.12 CUFT Jewelry Safe, which features a light and built-in power outlet. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
You have no 800 number to discuss issue…
You have no 800 number to discuss issue or provide any kind of support with safe
27 décembre 2024
Réponse de Tigerkingsafe
Hello dear,
I am sorry to hear that you are dissatisfied with our service. However, We are always in touch with the consignee through email and phone, and have confirmed the address and the delivery of 2 SPARK fireproof safes. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great Experience
My safe came this week and was delivered quite quickly. It was in perfect shape and I really like it.
3 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK 8.12 cu.ft large fireproof jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Super fast delivery
Super fast delivery. Safe had no damage and works and looks great. Excellent communication and friendly service. Can't thank you enough. I highly recommend this Safe.
3 janvier 2025
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Fireproof Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
My safe will not lock
My safe will not lock. I have been corresponding with the company for several weeks now and still have no resolution . Sorry to leave such a bad review - but so far this product has been an utter failure.
6 décembre 2024
Réponse de Tigerkingsafe
Hello dear.
Thank you for your feedback, and we sincerely apologize for the inconvenience caused by the locking issue with your safe. The reason your SPARK safe cannot lock is due to a problem with the electromagnet, which can be easily fixed.
To resolve this, we provided two options:
A partial refund so you can arrange the repair.
Full reimbursement for a local repair service of your choice.
We promptly replyed to your emails and calls but have not received a last reply from you. Please get back to us asap so we can resolve your issue.
Thank you for your patience and understanding.
TIGERKING customer service
THE WORST EXPERIENCE EVER!!!
3 décembre 2024
Réponse de Tigerkingsafe
Hi dear,
Our white glove service can only be provided to you if you place an order together with the purchase of the safe. But your feedback truly motivates us to continue delivering high-quality products and exceptional service.
TigerKing Safe
Efficient & professional services.
25 novembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No coments tankyou
25 novembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Tiger King was very helpful with the…
Tiger King was very helpful with the delivery. I was not getting my messages and they made sure I was contacted. The safe was packaged with care and the delivery service was excellent.
7 novembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent Safe
Smooth purchase, speedy delivery and great customer service. It was so easy to setup I didn’t even know I did it. I may buy an extra one.
22 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new 17.6 cu.ft XH-1 extra large jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. Looking forward to your next order! We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great support
I need help with my safe. And they pulled through and got me a key when I needed it.
30 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
…Fast Shipping and came packaged very…
…Fast Shipping and came packaged very well, no damage, BUT the Touch Keypad doesn’t work, It powers on but does not respond at all. Called the company number for customer service, ticket was sent in a week ago no response, Ordered on October 19th 2024
21 octobre 2024
Réponse de Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return in 5 days. you can always email the TIGERKING team: service@tigerkingsafe.com. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I'm happy with the safe, but...
I'm happy with the safe. The only knock is that they don't include sufficient directions on setting up the locking system. I ended up watching several YouTube videos on the process.
29 octobre 2024
Réponse de Tigerkingsafe
Hello dear, Thanks for your review for TigerKing Safe! If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
responded quickly to my requests and…
responded quickly to my requests and the delivery was very good.
18 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
The support and delivery were great
24 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of TIGERKING 11.5 cu.ft extra large jewelry safe. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
No response to any communication
24 octobre 2024
Réponse de Tigerkingsafe
Hi Francis,
I am very sorry to see your 1-star review!
However, we sent 4 emails and called you 2 times, but did not receive any reply from you. Please check your SPAM email and voice message.
The FedEx tracking number is 779484673498. The estimated delivery date is November 5. Please contact your local FedEx company to schedule the delivery time!
Thanks for your understanding!
Best regards,
TigerKing Safe
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