We ordered a safe, moved documents, etc. out of bank to put them in safe and we can't get the code to set. You call them & the response is wait for an email. I need to talk to someone now not wait f... Voir plus
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Lisez les avis des autres
TigerKing has excellent quality products. Their customer service is also excellent. I now own 5 TigerKing Safes in my home. All operate without any complaints and perfect for several years. Their deli... Voir plus
L'entreprise a répondu
The TigerKing safe I bought has never failed me. Until I failed it by leaving it open while I went outside for a quick smoke. Somehow, I guess via surveillance, some people gained entry to my apt... Voir plus
L'entreprise a répondu
Easy to use website. Efficient delivery. Product was as advertised and not hard to set up.
À propos de l'entreprise
- Magasin de coffres-forts
- Magasin de meubles
- Magasin d'ameublement et de décoration
- Magasin d'équipement de sécurité
Écrit par l'entreprise
TigerKing is more than just a brand; we are the guardians of security and the last line of defense against unforeseen disasters. Our commitment to safeguarding your personal privacy is unwavering. We take pride in being your home's vigilant protector, the shield against the ravages of fire, and the embodiment of trust. TigerKingSafe provide extra large fireproof safes, luxury jewelry safes, fireproof home safes, mini home safe box, fingerprint gun safes.
Coordonnées de contact
4,2
Bien
220 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 53 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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Great help and came quick!
25 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
22 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
I need help with my access code--reset
I need help with my access code. I have all the keys to open, but would like to open with key pad. Can I reset the code on the keypad. I don't remember my code.
Richard Arthur 3035961380
Please help!!
31 octobre 2024
Avis spontané
Réponse de Tigerkingsafe
Hello Rick, our service team has contacted you solve all your problems.
If you have any questions in the future, you can always email the TIGERKING team: service@tigerkingsafe.com
Best regards,
TigerKing Safe
Beautiful and sturdy safe
Beautiful and sturdy safe. The interior finish makes it very luxurious. The packaging and shipping was excellent and the product arrived in pristine condition.
17 octobre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
there is a total lack of communication
I read your response and it is a lie. I never received and calls or emails. You should own your mistakes and make corrections to the way you do business.
—————————————
there is a total lack of communication, and no way to contact someone to get information. For weeks I tried to get a delivery date, and got referred to the shipper, who had no information of my purchase. And then I got a call from the shipper upon their arrival. I wasn't even in town!!! The lack of communication will keep me from ever purchasing from Tigerking in the future.
3 septembre 2024
Réponse de Tigerkingsafe
Hello dear,
Thank you so much for your feedback. First, we sincerely apologize for any inconvenience this has caused you. After you placed your order, we made several attempts to reach out via email and text over the following two days to confirm your delivery address and preferred delivery time, but unfortunately, we did not receive any response. We also tried calling multiple times and left voice messages, but were unable to connect with you.
We truly regret that we weren’t able to successfully reach you, and we understand your frustration. Please know that we are committed to improving our customer service at TIGERKING, and we appreciate your understanding and patience.
Best regards,
TIGERKING Safe
Safe is great
Safe is great! Easy to operate, Plenty of room. Price service everything was perfect! Thanks
6 septembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great customer service
Great customer service. I lost a key and the manual for my safe. They responded to my email immediately, sent a pdf of the manual and sent instructions to order the keys from them. The timing and cost to get new keys was very reasonable and they followed thru quickly. I would definitely recommend this company as both the safe and service are excellent.
5 septembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great product and support
Very good experience with my Tigerking safe and highly recommended. Customer support was helpful and responsive.
29 août 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Great communication and customer…
Great communication and customer service. They really helped me out of a jam. Kudos, TigerKing!!
5 septembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
New Tiger King safe
The safe was everything we were expecting. We like it so we’ll, we are going to order another twice as large.
3 septembre 2024
Réponse de Tigerkingsafe
Hi dear,
Thank you for your love of our new SPARK large fireproof jewelry box. We are already preparing a larger safe box in this SPARK series, which is expected to be available on the website in October. Stay tuned!
We're here to help if you have any questions!
Best regards,
TigerKing Safe
Solid product
Solid product. Straightforward marketing language and excellent customer service.
23 août 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer support is excellent!
24 août 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Customer satisfaction number #1
Had a problem opening our safe, A new safe was shipped immediately! And stayed in contact with us through e- mail's, until our new safe arrived! Told everyone and one of our friends ordered a safe the next day!!!!
7 août 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! We support 30 days free return on safes under 120 LBS. For all safes, we support replacement or free return if there is any damage when reveived. Your feedback truly motivates us to continue delivering high-quality products and exceptional service.
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hello dear,
We are very sorry that you are not satisfied with the delivery. We will continue to improve the order delivery service. We have refunded you the full amount of the white glove service. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Safe came banged up n paint chipped.
Safe came banged up n paint chipped.. Took several sets of batteries before we got it working. Quality wasn’t the best… I’m disappointed since i spent a lot of $$..
7 août 2024
Réponse de Tigerkingsafe
Hello dear,
We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return . Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Excellent service
9 août 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Decent size and nice interior
Decent size and nice interior, found a scratch on the front door though.
31 juillet 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Big Jewelry Safe! The scratches on the safe were caused during transportation, we will work hard to improve our packaging and shipping services. Thanks for your understanding!
Best regards,
TigerKing Safe
Great experience
26 juillet 2024
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
Réponse de Tigerkingsafe
Hi dear,
Thanks for your review for TigerKing Safe! Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions!
Best regards,
TigerKing Safe
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