I ordered cedar and oak cut to size. The precision of the cuts was spot on. The wood was carefully protected in cardboard for transportation and arrived in pristine condition. I was emailed to say the... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Great communication on live chat for advice before purchase. Order arrived fast, and was very impressed with quality of Canadian cedar boards. Few boards were damaged in transit (not sellers fau... Voir plus
L'entreprise a répondu
Bullnose oak skirting ordered, and delivered within a week, which I thought was an acceptable time. Wrapped in corrugated cardboard, then wrapped in layers of cling film, would have withstood a rain... Voir plus
Great service great timber selection and products could do with a timber colour matching not all timbers are the same they can vary a bit but I didn’t call them to ask to grade timber colour so don’t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Timber2UDirect (T2UD) is the online trading arm of leading UK timber importer and trader Brooks Bros (UK) Ltd. With some sixty years sourcing and trading timbers from all corners of the world we are uniquely placed to offer real choices in timber. We specialise in Hardwood and Timber Cut To Size Specialist. We have 15 Species of Timber Available as well as stock of skirting, window board, cladding, decking and many more and deliver anywhere in the UK.
Coordonnées de contact
Lenton Lane, NG7 2PR, Nottingham, Royaume-Uni
- 01159931150
- enquiries@timber2udirect.co.uk
- www.timber2udirect.co.uk
4,7
Excellent
242 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ordered over the internet
Ordered over the internet, put my sizes in and how many planed all around pieces of oak, a couple of weeks later had a email out for delivery couple of days later wood arrived well packed.
2 février 2026
The website was easy to use and…
The website was easy to use and accurately portaid the items, delivery could have been quicker but was okay. I would be happy to use them again.
15 janvier 2026
Great product & service
Prompt delivery and very happy with the quality of the skirting boards & trim that I bought
6 janvier 2026
5 out of 6 skirting boards came damaged…Oak skirting board
5 out of 6 skirting boards came damaged at both ends and they'd filled some of the cracks with filler and thought that was okay . Found out they didn't have any others in stock . Would have been better to cancel my order instead of sending out a substandard. product. The good thing was they were quick to deliver product easy to talk to quick collection of faulty wood. I'm hoping for a quick return of my payment.
13 janvier 2026
Excellent customer service and…
Excellent customer service and communication. Mark was very helpful indeed.
13 janvier 2026
Read the small print and don’t just…
Read the small print and don’t just take the pictures for granted! I ordered £500 worth of skirting board, having seen the picture of it online. The boards that arrived were scribed both sides (no flat back) . They don’t sit flat to the wall and are impossible to install flush. Having raised this, I was asked to see the small print, which stated all skirting is double sided ! If I wished to return it, I had to pay postage. Postage is £150 !
15 janvier 2026
Avis spontané
Fast efficient service
6 janvier 2026
Professional from start to finish
Professional from start to finish. Quality product at a quality price.
1 décembre 2025
Easy website
Easy website. Product was delivered within a short space of ordering.
Advance information re delivery date would have been useful
27 novembre 2025
Decent bit of wood at a good price with a couple of issues
Decent bit of wood at a good price.
15cm longer than ordered so had to cut it down myself.
No notification received of actual delivery and, whilst well wrapped, it was left outside for two days by the courier in a place where we don’t often go, over the fence at the side of the house.
Since I raised this they have been proactive and have offered a partial refund in light of these issues.
I would use them again in light of the issue resolution.
30 octobre 2025
Avis spontané
A lovely piece of oak
A lovely piece of oak. Easy online ordering and well wrapped for a prompt delivery.
23 octobre 2025
Avis spontané
Good quality timber and prompt delivery.
29 octobre 2025
These guys were really helpful
These guys were really helpful, delivery was prompt and the price was good. I would recommend and will be using again
28 octobre 2025
Ordered some cedar panels and the wrong…
Ordered some cedar panels and the wrong length was delivered, however contacted company and spoke to Mark who was excellent and sorted issue out. Arranged for correct size to be delivered within 1 day and gave me an additional panel. Excellent customer service, dealt with the mistake quickly and efficiently. Would definitely use the company again.
23 octobre 2025
Avis spontané
Your website is very easy to use and…
Your website is very easy to use and the delivery was good and the driver very helpful.
25 septembre 2025
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.