Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
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Lisez les avis des autres
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Voir plus
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Voir plus
L'entreprise a répondu
I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of m... Voir plus
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À propos de l'entreprise
- Concessionnaire automobile
- aussi dans
- Atelier de mécanique automobile
- Concessionnaire de véhicules à moteur
- Garage automobile
- Service de débosselage automobile
- Vendeur de voitures d'occasion
Écrit par l'entreprise
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Coordonnées de contact
West Mayne6, SS15 6RW, Basildon, Essex, Royaume-Uni
- 1268977468
4,9
Excellent
295 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 89 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Ellie had excellent customer service
Ellie had excellent customer service. Very good member of Toomeys! Would definitely recommend
12 octobre 2026
Avis spontané
Exceptional Service from Start to Finish!
I’ve just bought a car from MG Basildon and the experience has been exceptional from start to finish. George has been absolutely amazing throughout the whole process, from viewing the car right through to purchasing it. He couldn’t have been more helpful, knowledgeable and friendly, and made the whole experience completely stress-free.
The car itself is fantastic and I’m so pleased with my purchase. I’ve been so impressed that my friend is now planning a trip to MG Basildon soon to purchase one for herself!
A huge thank you to George and the team for making the whole experience such a positive one. I would definitely recommend MG Basildon to anyone looking for a new car!
30 septembre 2026
Avis spontané
10/10 service at MG
Had my mot done at mg today, the customer service I have received from not only the receptionist (Mia) but also the technician (Krys) was absolutely amazing. Absolute 10/10 service I would highly recommended to anyone due to the customer service I have received.
26 septembre 2026
Avis spontané
The most incredible service I have had…
The most incredible service I have had in a long time. A big thank you to Mia on reception and Krysztof in the workshop. You both really are a credit to the company. Thank you.
26 septembre 2026
Avis spontané
Very good customer service by Mia.
25 septembre 2026
Avis spontané
Extremely good experience
Extremely good experience, very efficient. Praises go to Mia who was very good on reception. Very pleased all round!
24 septembre 2026
Avis spontané
Excellent service from Mia at MG
Excellent service from Mia at MG, thank you.
24 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Nicholas,
We're really glad to hear that Mia provided excellent service! We appreciate your kind words and will pass them along to her.
Kind regards, Toomey MG Basildon.
Thanks Mia
Thanks Mia. I had a great experience today from start of the service until the end. The car is even been cleaned. Great customer service.
Thank you again.
22 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Gheorghe,
We're glad to hear that you had a great experience with us and appreciate the extra attention to detail in cleaning your vehicle. Thank you for taking the time to share your positive feedback!
Kind regards, Toomey MG Basildon.
Excellent Customer service
I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good for them they should give her a chance to develope within the business.
17 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Mr,
We're pleased to hear that you had an excellent experience at Toomey MG, and we'll be sure to pass on your kind words to Mia Charters. She's a valued member of our team and we appreciate your recognition of her exceptional customer service skills.
Kind regards, Toomey MG Basildon.
took my MG in for its first service.
took my MG in for its first service.
Mia booked me in and was very helpful with a query i had re the satnav.
i was also early and she got my car dealt with and problem all sorted
10 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Stephen,
Thank you so much for your kind words! We're really glad to hear that Mia provided excellent service and helped resolve any issues you had with your MG's first service.
Kind regards, Toomey MG Basildon.
Excellent service from Michael and the…
Excellent service from Michael and the team.
Thank you for a great repair job.
7 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Neil,
We're truly happy to hear that our team, including Michael, provided excellent service and helped with your repair job. We appreciate your kind words and are glad we could help.
Kind regards, Toomey MG Basildon.
Bought my second MG ZS from Basildon…
Bought my second MG ZS from Basildon branch. Great customer service from George. Everything was explained and picked up my new car Tuesday 1st. Always made to feel welcome whenever I take my car in for service , mot. Thank you and enjoying my new car.
1 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Natasha,
We're so happy to hear that your experience with us has been consistently excellent, from the purchase of your second MG ZS to the great customer service from George. We're glad you're enjoying your new car and appreciate your loyalty to our Basildon branch.
Kind regards, Toomey MG Basildon.
Service counter reset
Had an issue with the service light coming on a few days after my service. Called into Toomey Basildon this morning and in no time at all Mia got the issue sorted and I was back out on the road.
Many thanks Mia
4 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Anthony,
Thank you so much for taking the time to share your positive experience with us! We're delighted that Mia was able to quickly resolve the issue and get you back on the road.
Kind regards, Toomey MG Basildon.
Great service
Great service, quick and efficient. Ellie and Mia helped from start to finish! Thank you!
4 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Paige,
We're truly happy to hear that our team, including Ellie and Mia, provided the great service you experienced. Your satisfaction is what drives us, and we appreciate your kind words!
Kind regards, Toomey MG Basildon.
Ellie was fantastic today while I had…
Ellie was fantastic today while I had my service done. Very well done
3 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Gary,
We're really glad to hear that you had a great experience with our team, especially Ellie! We'll make sure to pass on your kind words so we can continue to provide excellent service like she did for you.
Kind regards, Toomey MG Basildon.
Big thank you to Mia again 2nd time…
Big thank you to Mia again 2nd time dealing with Mia very professional, you need to give this young lady a promotion!!!!!
2 septembre 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Michael,
Thank you so much for your kind words about Mia! We're delighted that she was able to provide excellent service to you once again. Your feedback means the world to us and we'll definitely keep it in mind as we continue to strive for excellence.
Kind regards, Toomey MG Basildon.
Great customer service by Mia took me…
Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer.
Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done in an hour and 15 mins.
All in all great service.
29 août 2026
Avis spontané
Réponse de Toomey Motor Group - Toomey MG Basildon
Hello Usama,
Thank you so much for taking the time to share your positive experience with us! We're so happy to hear that Mia provided you with a warm welcome and made you feel comfortable. We'll make sure to keep an eye on our tea and coffee supplies, but we're glad to hear that our team was able to get you served in record time!
Kind regards, Toomey MG Basildon.
Brilliant service great staff wonderful…
Brilliant service great staff wonderful customer service. Very friendly and efficient kept me informed of times and progress on my vehicle. Many thanks very satisfied
28 août 2026
Avis spontané
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