Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
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Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
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Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Voir plus
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Voir plus
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I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of m... Voir plus
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New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne6, SS15 6RW, Basildon, Essex, Royaume-Uni
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A répondu à 89 % de ses avis négatifs
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Excellent service from mg very helpful top notch thank-you Mia

Réponse de Toomey Motor Group - Toomey MG Basildon
Ellie Barker, professional, helpful & caring service provided.
Thank you
Excellent customer support went way and beyond in helping us Ellie Barker was brilliant very polite and helpful
Ellie is very helpful and really knows what she is doing and very down to earth.
Great service at MG today. The staff are great especially Mia and Ellie. Thankyou
Lovely simple process from start to finish. Booked a service. Saw Ellie Barker who got my car checked in and gave me hire car. Lovely and friendly.
Ellie give exceptional service today...very welcoming and got everything sorted in quick time.... perfect service all round.
The best customer service I have had. Mia was polite, friendly and professional from the beginning. She kept me updated on the progress with the car. When I went to pick it up they had rectified the fault with the air con, but also identified an additional issue and sorted that as well.
Mia also ensured that the car got a much needed clean. So much so that we walked past it initially and didn't recognise it. A lovely personal touch.
Thank you so much.
Good customer service everyone makes sure you are ok and there are hot drinks and biscuits while you wait.
Ellie mainly dealt with me and was polite and professional.
I received excellent service from the start from your staff member Mia Charters. Mia dealt with me in a most efficient, professional and friendly manner as regards the MOT to my vehicle. She made contact with me during the day informing me as to its progress and again on completion.
I could not have asked for better service. Well done
Ellie came to collect and drop off the car. What a polite, friendly, lovely young lady she is. Excellent service where I couldn’t get to the dealership
Ellie was pleasant and efficient, can't ask for anything else!
I had my second year service for my MG which went smoothly , while I waited for just over an hour, there were refreshments and was looked after by Mia who was friendly,polite and answered my questions 😊 . Other members of staff were accommodating and I felt in good hands. I received a detailed report of my service once it was complete.

Réponse de Toomey Motor Group - Toomey MG Basildon
We had Ellis on reception she was brilliant really helpful a credit to mg.

Réponse de Toomey Motor Group - Toomey MG Basildon
Ellie and Paul were amazing! They made everything so easy and helped me out as I couldn't get to drop my car off as was unwell.

Réponse de Toomey Motor Group - Toomey MG Basildon
Ellie has been super helpful this morning, I didn’t realise I had booked at a different branch and Ellie helped me to be squeezed in at this branch today for my service. Could not fault them! Thank you so much!

Réponse de Toomey Motor Group - Toomey MG Basildon
Thank you Elly for your help! Very nice experience!

Réponse de Toomey Motor Group - Toomey MG Basildon
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