Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
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Met at service desk, was seen by Mia Charters. Very nice person, came across as professional and had great "people skills" even had a bit of banter! Service completed quick an d trouble free, had a co... Voir plus
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Great customer service by Mia took me in with welcoming smile and made me comfortable as a customer. Tea coffee bar needs refilling but thats minor, was informed possibly 2 hrs service but was done... Voir plus
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I had my 2nd service today at Toomey MG, I was looked after by Mia Charters from the service dept. I was most impressed with her Customer ServIce skills and pleasant demeana, If MG know what is good f... Voir plus
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I had my MG HS serviced and a small repair done under warranty this week and I can only say this company does customer care to another level. I got a video showing what was done and a full report of m... Voir plus
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New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
West Mayne6, SS15 6RW, Basildon, Essex, Royaume-Uni
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Brilliant service thank you so much Mia Charters

Réponse de Toomey Motor Group - Toomey MG Basildon
I dropped of my car on monday 11th .mia greeted me with professional attitude but kindness, i got car but should of had bit more petrol in the borrowed car but in fairness mia told me bout this , i got a call today to say car was on ramp and will call when complete . She called me told me car was done i went there and explained what was done ect .i very happy with her service . Her kindness and great attitude towards me as a customer . It was very rewarding for me to see a young lady working hard at her job in my opinion deserves a reward for the efforts on front desk ..

Réponse de Toomey Motor Group - Toomey MG Basildon
Very satisfied with the service I'm received at mg in Basildon today Mia was very helpful. 5 stars to the team very friendly
Mia and Ellie were amazing when dropping my car off and collecting it from a service. They explained things really well and were patient with me and my questions
Only downside is that since the service I now have an error come up " service required immediately" which is a known fault and no fix in place to remove and will have to wait for a fix to be put in place! The error was not there prior to the service
Excellent customer service at Toomey Motors Basildon.
Mia was very helpful and greeted with a smile and explained everything with me.

Réponse de Toomey Motor Group - Toomey MG Basildon
Mia called me the day before my appointment as a reminder and was on site early to meet me and take care of both myself and my car. Polite professional and friendly service provided by a charming young lady. A credit to MG, thanks Mia
Just a shame the service technician forgot to reset my service light
Came down today for my service staff was very helpful (mia and ellie) very considerate and courteous. Cannot fault them thankyou
Absolutely brilliant service from Mia at MG today
Great Car Mot Service
Very smooth and easy process. Was kept well informed by the service advisor Ellie. Calling throughout the process with updates. She had a great manor and made the process feel personal and thorough. The same can be said for the video provide by Giovanni. Very detailed and clear and great to have.
I really appreciate the wash but would be great to be able to upgrade this to a deeper clean and possibly inside also.
Mia was helpful and polite and kept me informed and answered a query I had after the Service. Went through vehicle health check report and explained one area to be aware of which was relating to a Tyre.
Excellent experience at MG had my service done. Mia was great. Thank you.
Would like to thank Mia and the servicing team, for the exceptional treatment I was given today having my 1st service on my MG. It was completed in good time, not a problem found. The team at Toomey MG have always been so approachable and helpful. Very pleased over all with the service I have been given. Thank you.
Ellie gave an excellent handover when I had my service today
Ellie Barker was really helpful throughout the service and kept me informed every step of the way.
Had a service and MOT booked in today. I was greeted by Mia at the customer service desk. She was very friendly and explained clearly what was going to happen today. I had a couple of queries which she wasn’t able to answer there and then but she took a note and said she would look into them and discuss with me when I collected my car. Mia came out to my car and put the seat cover on and even asked how I was getting home and had my lift arrived. Very helpful and polite.
I was updated with the progress and they called again once the car was ready to be collected. I had an added surprise of a nice clean car when I arrived to collect it.
Thank you Mia and team for a very pleasant experience today.
Welcoming branch. Mia offered refreshments and explained everything in detail. Pleasant experience.
Amazing Service from Mia,Ellie and Paul
Cannot thank the team at Toomey MG enough for the service we have received
Thanks again !!
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