Trade Depot Avis 

Ingrid Jones has helped me many times and is the most wonderful person to work with in my purchases. Thank you very much. jim crain sr.

Great and friendly customer service from a sales rep! Really knowledgable!

Easy use and navigation of the website. Great product range and availability

Bought a Comfee Astro dish washer online for $299. This included shipping costs from Auckland to Wellington. The dishwasher arrived within a week. Tested the dishwasher, easy to use, good readable text.

I'll be back to shop more with you ones in Chch.. Thankyou

Staff were great product was good . Really well priced and efficient service.

Excellent product Excellent service & delivery all the way to Ruatoria I would highly recommend Trade Depot my order was done by the Hamilton branch We will certainly order of them again.

Great shopping experience

Customer service was excellent

Good experience. Delivery was fast and no hassle

Great communication and delivery well communicated.

Everything went smooth
Love the delivery service makes it easier to get things when you live rurally
Thanks

The online shopping was good, we needed a certain size item to replace the item that had failed, and the selection was made easy as the size details were easy to find and easy to read, the item was an extremely competitive price and payment was also straight forward and easy

Spouting downpipe and Fittings
Online ordering is very easy, delivery was quick, items packaged well and damage free

Very quick response. Was done within days.
Driver very helpful

Delivery times are hit and miss. We ordered a large awning got it within days ordered 4 small items and the delivery updates kept changing.
From with courier for delivery to attempted delivery which didnt happen we have cctv and the items are small enough to go into letterbox to delivery dates chamging but no scheduled delivery been a week still nothing. Updated delivery times just getting later and later.

Placed an order that was in stock in July... half of it arrived, the other half on back order. Cancelled, lost my bulk buy discount - thought that was the end of it.
But no, the item that went on backorder was delivered end of September, despite me telling the driver not to deliver. Rang to inform Trade depot of their problem, and found out that I didn't get the credit for the cancelled item in July!
Was then told I'd get a refund when the item was returned. So... organised a return of the item for the next day. Should have been the end of it right?
Nope... Driver rang, couldn't find the item (where he had left it), stated no one was there and wouldn't turn around. So... I rang to get some resolution. Got told I'd get a call back tomorrow...
guess what... NO CALL !
So, rang again, demanding a refund... got the run around again, someone promising they would ring me tomorrow... guess what.... NO CALL !
So rang again, the issue got escalated, apparently they were still trying to pick up the item, but had changed my phone number on the return order?!
and guess what... a week later no return.
Appalling service, not delivering on promises, costing me money, time and effort.

Trade Depot provided a wide range of products with competitive pricing; however, the warehouse layout, car parking, and large items pick-up point make buyers not comfortable.

Service, delivery, pricing and product was great 😊

We recommend Trade Depot for a good price, quality products and easy delivery.