Tudor Blinds Avis 

As a repeat customer I ordered Venetian Blinds which were a perfect fit but had slight damage on the slats. Phoned Tudor Blinds and spoke to Paul who requested photos. We sent the photos and within 5 days we had replacement blinds. Very good quality and a perfect fit.
Thank you.

Delighted with my replacement slats for Louvre blinds. I ordered them on 13th December and they arrived today. I was fully expecting to wait until after Christmas. Excellent value for money and great service. Highly recommend.

I've ordered blinds 3 times before from Tudor and they've never been very quick to send them but they are good value when they arrive. This time however the blinds have simply failed to arrive after 6 weeks and my chase has been ignored. I've asked for a refund if they can't fulfil my order.
So as an update my blinds have now arrived 49 days after being ordered. Apparently the issue was that the Splash colour I ordered had run out and "someone should have told you". That being said I appreciate sometimes mistakes do happen and Tudor provided the equivalent blackout version in the colour I wanted. So I have upgraded my rating.

Hung my perfect fit wooden Venetian blinds on my French doors today, so pleased with them - they look great.
Also a great price

As a satisfied previous customer I ordered replacement slats for two blinds. Chose a blind, however asked for a swatch to check its suitability. Decided to order the blinds but when they came they were not the same pattern or quality of the swatch I received. Transpired that the wrong swatch was sent, labelled incorrectly. Contacted Tudor and Paul dealt with the problem in a friendly, professional manner and new blinds as per the swatch were dispatched quickly and which are lovely.
Can’t fault service and will use again.

Superb quality from Tudor Blinds, roller blinds and vertical blinds are outstanding, have used Tudor many times before, thanks Tudor Blinds Team.

I ordered some replacement slats for a vertical blind. They arrived in four days and are absolutely perfect! Thank you Tudor Blinds for your quick and efficient service.

Arrived today, only 2 weeks after ordering, but that's the only good point so far. Ordered replacement headrails as current blind slats are fairly new, just needed 2 new headrails, opened box and completely wrong ones sent. I ordered ones that should of been the vogue brushed aluminium one (on website picture shows it as a darkish grey colour headrail, with the rail ends being black, the wand or pully part black, and black plastic bits that you hang the slats on etc), to match my black weights and chains from my existing blinds etc, (which is why I ordered this one), yet what arrived was everything, (including all the parts that were meant to be black) were actually a dull very light grey colour, with nothing black whatsoever in it. Whats arrived, looks more like their vogue ice white headrail. So seems totally wrong headrails has been made/sent out. Ordered the grey/black one for a reason.

Have sent a email, so will await a response and change/amend my review, if and when they get back to me, and what the outcome is.

Tried ringing and office is shut for 4 days, so no nearer to installing my blinds until this is resolved.

Having the worst experience with the store/website.
The delivery took over four weeks to arrive and when we finally received the blinds they are the wrong size and the quality is shockingly bad.
After contacting the seller (Tudor Blinds) to arrange a return, customer service was terrible - they wouldn’t allow us to return the blinds and basically refused to refund us. Everyone should have the right to return items for a refund if the item is incorrect, faulty or just unhappy with the product.
The guy my wife spoke to was rude, ignorant and arrogant, appalling customer service.
My advice - Stay well clear of Tudor Blinds!

Ordered replacement vertical blind head rail track. Previously used Tudor blinds so first choice for item. Competitively priced goods. Large selection of blinds, replacement slats etc. Reasonably fast delivery. Items extremely well packaged with excellent delivery service by TNT. Would certainly recommend & continue to order from this company. Thank you.

Cannot fault this company at all. Service is absolutely brilliant and all my questions were replied to on same day. I accidentally ordered the wrong size brackets and this was no issue for them and they sorted it for me. I've even recommended them to my family & friends.

The blinds look great and were very easy to install. Highly recommend.

Ordered blinds and fittings on a Tuesday received everything packed carefully on Saturday spoke to Paul and a young lady who were very helpful to me can’t praise them enough

This is the second time I have used Tudor Blinds and I can’t fault them. I would definitely recommend.

Although the product is good quality, customer service is poor. The bulk of my order arrived after two months and the rest after three months. Even then I had to repeatedly phone and email them to remind them of my outstanding order. All they have to do is send out the occasional email to let the customer know what is happening with their order.

Great service, easy to order, good value and delivered on time.
Definitely buy again when needed.

I made an Order since 1st of september till date One month and 5 days later, I have seen nothing. I have called the company 2 weeks ago and they promised to send it. Yet nothing has been sent. I really wonder if they are still in business

Excellent quality and service. Ordered replacement slats after ordering samples. Used these before always excellent service. Quality of blind slats excellent and speedy delivery.

What a shambles. Initially received my order within about 2 weeks.

After inspection of my order I found that the slats I was give were shorter than what I requested. I emailed the company, once, twice, three times. Took them over 3 weeks to reply to this, to which I recieved a sample slat to measure against the ones I ordered to compare length. I was told the sample is the size I asked for was the size I requested. Los and behold it was longer than the size I purchased.

Followed up with emails and phone calls over the past 5 weeks and not heard a thing. Worst customer service I have ever seen.

Finally after 2 months I have received replacements at the correct length.

We ordered replacement vertical slats. We were impressed by the quality. Tudor Blinds kept us informed and delivery was when they said. Very happy with our purchase

Hi I ordered five lots of blinds from Tudor Blinds and they arrived in good time they are well packaged and come with new weights and chains already fitted no messing around just put them straight up nice quality at a fraction of the price my local dealer wanted I have dealt with this company before in the past and found them very helpful and obliging I am very pleased with my slats and very pleased with Tudor Blind and would highly recommend this product