Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.
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Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Voir plus
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Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.
They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons
Coordonnées de contact
Barnett Wood Lane, KT22 7DG, Leatherhead, Royaume-Uni
- www.twwhiteandsons.co.uk
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Efficient and friendly service.
The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.

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Another smooth and easy purchase from T…
Another smooth and easy purchase from T W White

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Excellent customer service very helpful…
Excellent customer service very helpful and friendly always happy to visit

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Excellent service.
Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.

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I specifically wanted a Korando car as…
I specifically wanted a Korando car as I was pleased with the Korando I already had and I needed to upgrade to a newer model.
I came across TWWhite’s website selling this newer model and from initial enquiry to delivery of car the service I received was excellent. I would have no hesitation in recommending anyone to purchase and deal with especially Dan or any of the staff of T W White

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Great customer service and purchase…
Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.

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OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY
OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.
Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.

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Customer service
Good Staff always helpful and will go out of the way to sort any problems

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Excellent Service…
Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.

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Free pick up and return service
Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.

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The staff are so friendly and helpful
The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.

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Great customer experience
All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.

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Staff courteous and kept me informed of…
Staff courteous and kept me informed of pick up time and how long the car would be in the workshop

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Excellent service when purchasing our…
Excellent service when purchasing our second Suzuki Vitara.

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Mazda Orpington exceptional customer experience
Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.

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That the staff are friendly and explain the issues if any ,like in this last service, which it didn't happen in the previous year
Both customer service and service team were friendly and explained the issue that was found at the time of the service

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