T W White & Sons Avis 

405
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Exactly the level of help I needed: I was guided through the options, process and documents step by step. All my queries and requests were addressed, so I could make an informed decision.

Noté 5 sur 5 étoiles

Brought my KIA to T W White & Sons in Byfleet on a number of occasions. These guys are professional, courteous, and they just get the job done to a high standard. Be it a service or repairs. They... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Amazing service from the team at Kia. I was really impressed with the customer service skills from my service advisor. Will definitely use them again for my next service.

Noté 5 sur 5 étoiles

They always keep me up to date on any problems with my car promptly. This resolves most problems being sorted for a successful same day pickup. Always treated respectfully and with good humour

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur
  2. Concessionnaire automobile

Informations provenant de diverses sources externes

Mazda, Suzuki New & Used Car sales in Surrey, South London and Kent. New Car Finance and Used Cars plus servicing and maintenance at T W White & Sons


Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

405 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,9

Tous les avis

(405)

361 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Efficient and friendly service.

The Byfleet service centre is very efficient ( same can not be said for the Bookham one in the past) .
The car is taken in for service at the allotted time, and is ready half an hour early, washed and vacuumed.
The 5 year service plan basically means you get dealer service at non dealer prices.

16 avril 2026
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Réponse de T W White & Sons

Ian, we're delighted that you find our Byfleet Mazda servicing team to be efficient and suitable for your needs, and thank you for your comments. It does look like it was a good number of years ago that you visited our Bookham site which has since been re-sited, and we'd expect that you'd now receive the same efficient level of service there too should you ever visit.

Noté 5 sur 5 étoiles

Excellent service.

Excellent service from our initial meeting with Ben to finalisation of the estimate. Now hopefully the delivery will just as good.

16 avril 2026
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Réponse de T W White & Sons

Grahame, thank you for your 5 star rating for our service team.

Noté 5 sur 5 étoiles

I specifically wanted a Korando car as…

I specifically wanted a Korando car as I was pleased with the Korando I already had and I needed to upgrade to a newer model.
I came across TWWhite’s website selling this newer model and from initial enquiry to delivery of car the service I received was excellent. I would have no hesitation in recommending anyone to purchase and deal with especially Dan or any of the staff of T W White

23 avril 2026
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Réponse de T W White & Sons

Muriel, thank you for your recommendation of our Effingham KGM showroom team, your positive comments are appreciated.

Noté 5 sur 5 étoiles

Great customer service and purchase…

Great customer service and purchase journey from start to finish with special mention to Mark Hammond for his professional and knowledgeable approach.

23 avril 2026
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Réponse de T W White & Sons

Jeremy, Thank you for letting our Bookham Mazda showroom team know how they did. We'll be sure to pass on your comments.

Noté 5 sur 5 étoiles

Friendly and efficient

Friendly and efficient, as usual for service & MOT

16 avril 2026
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Réponse de T W White & Sons

Janis, thank you so much for your feedback, we look forward to seeing you again next year.

Noté 5 sur 5 étoiles

OVERLY PLEASED OUTSTANDING SERVICE FROM HARVEY

OVERLY PLEASED - OUTSTANDING SERVICE FROM MY REPRESENTATIVE.
I had Harvey as my representative. Who was absolutely EXCELLENT.. Harvey I met last year when I first came in, where we sorted out paperwork and information. Life happened and I returned back 5 months later. And contact Harvey, who remembered myself and very easily continued where we’d left off.
He made the whole entire process, easy and everything was done so promptly.
I have to give the biggest thank you to Harvey, for always being outstandingly professional, yet kind, friendly, very informative, efficient. As he managed everything and made it ever so simply to complete a couple of quick forms to fill in and complete and made the whole transition truly comfortable and enjoyable. And came with me on my test drive and managed my whole experiences successfully leading to the full joy and excitement to receive my new Mazda. Which I did collect and absolutely love.
Overall the process was extremely smooth, easy, comfortable, enjoyable,
Thanks to Harvey being ever so polite, respectful, professional, experienced, honest, again friendly and able to communicate fully and I couldn’t have met another person I feel who was a part of the reason for wanting to go back and confirm my decision..
This is Harvey 100% absolutely represents the company to its best. And I advise anyone thinking of purchasing a new vehicle to come here, as the Mazda itself it’s an absolutely beautiful, smooth, quality vehicle and support is ongoing if you need to ask any questions or are unsure of anything, Harvey and the whole team respond back right away and are there for anything regarding your new car, before, during and after collection (or delivery).
I’m so impressed with Harvey and this branch, Harvey is clearly a leader and has a management style about him, in where you hope other representative were all this way.
But also the every other member of staff I spoke too and communicated with, were also truly lovely, helpful, polite and aware of one another. Which you had the sense they were also a team with a family feel.
BEST BRANCH, BRILLANT ONE ON ONE SERVICE THROUGHOUT WITH HARVEY, BEAUTIFUL CAR, and EXCELLENT TEAM who all made it very easy and simple, with a nice quick true to word process.

Thank you Harvey and the whole team truly, ever so much.
I’m so grateful and truly appreciate everything you have done throughout and the customer service and care you provide from the beginning, my return and throughout.

17 avril 2026
Avis spontané
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Réponse de T W White & Sons

Amber, your wonderful feedback and rating means a lot to us. We do strive to provide a supportive yet unpressurised showroom experience, so are so pleased that you felt comfortable with that throughout. Thank you for sharing your Mazda buying experience here.

Noté 5 sur 5 étoiles

Good service

16 avril 2026
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Réponse de T W White & Sons

Gordon, we really appreciate your positive review of our Byfleet servicing team, thank you.

Noté 5 sur 5 étoiles

Customer service

Good Staff always helpful and will go out of the way to sort any problems

16 avril 2026
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Réponse de T W White & Sons

Thank you Gina for taking the time to let us know how we did. If there's anything else we can help with, do let us know.

Noté 5 sur 5 étoiles

Excellent Service…

Simon was very helpful and the service I got was very good, I think the staff at this garage really look after their customers. I definitely recommend this garage to anyone considering a new car or a service.

16 avril 2026
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Réponse de T W White & Sons

Julie, your recommendation of our TW White Mazda Orpington site means a lot. Thank you for taking time to let others know about your positive experience with us.

Noté 5 sur 5 étoiles

Free pick up and return service

Free pick up and return service. Monthly service payment plan, so easy to budget. Knowledgeable and courteous staff.

16 avril 2026
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Réponse de T W White & Sons

Sue, we're happy to hear that you always have such a positive experience with our servicing team, and thank you for sharing your comments.

Noté 5 sur 5 étoiles

The staff are so friendly and helpful

The staff are so friendly and helpful. I have used Tw white for years for servicing and highly recommend them.

16 avril 2026
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Réponse de T W White & Sons

Maggie, we're so glad to hear that you always have a great servicing experience with our Byfleet team, and your recommendation means a lot, thank you.

Noté 5 sur 5 étoiles

28.03.2026

Profeccional. Clean. Ontime.

16 avril 2026
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Réponse de T W White & Sons

Yury, thank you for your kind words regarding our servicing operation.

Noté 5 sur 5 étoiles

Great customer experience

All of the staff in Bookham are so friendly and professional. They go out of their way to be helpful and to look after their customers well.

31 mars 2026
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Réponse de T W White & Sons

Hazel, thank you, your wonderful feedback and rating means a lot to us. We'll be sure to share with the Bookham team.

Noté 5 sur 5 étoiles

Mazda Orpington exceptional customer experience

Both car sales and servicing in Orpington continue to provide an exceptional customer experience. As a customer of over 10 years I would highly recommend this dealership.

2 avril 2026
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Réponse de T W White & Sons

We always strive to provide a top quality service to each and every customer and it's great to hear that both our Mazda showroom and service teams have lived up to that for you over the years. Thank you for the feedback.

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