Second time have used this company and both times really please with their response time to my emails and telephone calls will definitely use them in the future again
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Lisez les avis des autres
Working with this company for more than 4 years now and never had a problem with my orders. All parts still working, at least got no complains from my clients by now. Orders can be same day collected... Voir plus
Bazing fast for the CAD Design. Overall they were quite fast for replying to my email. Design was quite standard, so no time was taken to adjust the desing acording to specific areas and potential he... Voir plus
Outstanding customer service, I emailed at 3.50pm asking for some more pipe or underfloor heating, they emailed back within 2 minutes saying if I ordered within 15 mins they would get me on to todays... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Buy Underfloor Heating FREE UK DELIVERY, FREE CAD DESIGN, same-day despatch when ordered before 2 PM. Next Day Delivery 0207 183 2784
Coordonnées de contact
Unit 19 Enterprise Industrial Estate, Bolina Road, SE16 3LF, London, Royaume-Uni
- 02071832784
- sales@underfloorheatingexpress.com
- www.underfloorheatingexpress.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Amazing customer service and…
Amazing customer service and competitive prices. Only downside is they didn’t have everything I needed so had to get some things from another store.
I was given a quote and CAD drawings for an underfloor heating system the day after I requested and I ordered two separate orders around Black Friday and they both came next day delivery.
Poor customer service and did not honour price match.
The man inside the bermondsey store was very rude and defensive when asked about their advertised price matching on the websites. He’s customer services was extremely poor and when asked why he had such bad attitude he decided he was not going to serve me so I couldn’t make my purchase.
First time DIY !
So quick in giving quotes and responding to queries, I'm a DIY ER so needed some help !
Delivery also really quick.
Products and prices excellent.
Definitely would recommend them 👌
Superb service
Superb service, my first order was lost my the couriers, a replacement order was sent out the same day and arrived next day as promised
I rang to confirm I could get a pre…
I rang to confirm I could get a pre 10.30 delivery. The lady said I could but I needed to order them first, then I would get a call back. I did this, didn't get a call back so called again, to be told by the same lady they could only do a pre 12. I didn't even get an apology!
Great service.
Great service
Great service, they designed my layout sent me the quotation, I paid via BACs straight away, they confirmed receipt of monies at 15:00 on Friday my order arrived next day Saturday at 10:30 in the morning, amazing, thanks you Underfloor Heating Express
Good service.
Great all round experience
Great all round experience, very good product and a very fast delivery.
When parcel was lost in post you send…
When parcel was lost in post you send another and I got next day
Very quick delivery helpful staff
Great customer service and best prices…
Great customer service and best prices for underfloor heating products. I have recommended them to all my Building contractor colleagues.
Items arrived exactly as per estimated…
Items arrived exactly as per estimated date/time, and there was good communication throughout
Staff were polite and efficient
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