Urban Splash Avis 

327
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After having lived at Lakeshore Bristol for three years, my time here comes to an end. Throughout this time Christine, the residential Management team, and Maintenance team have been extremely helpful... Voir plus

Noté 5 sur 5 étoiles

We were looked after throughout our time with Urbansplash by Dom. He was extremely attentive over WhatsApp and helped with all of our questions. He made the moving process and logistics so much easier... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Roisin was incredibly helpful today. I called this morning to enquire about obtaining a parking permit, and by the end of the day, everything had been sorted and I had received my permit. Althoug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience renting in Park Hill flats the past 2 years. Great location to be so close to the station and Norfolk Park pretty nearby. Felt peaceful even though it wasn’t far from the city centre.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'architecture

Écrit par l'entreprise

Urban Splash is a British company which regenerates decaying industrial warehouses, mills, Victorian terraced houses and other buildings.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(327)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Never buy an apartment managed by this…

Never buy an apartment managed by this company

1 décembre 2024
Avis spontané
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Réponse de Urban Splash

Hi Jai, I'm sorry to hear about your experience with us. We’ve been unable to locate your account using the information provided and would really appreciate the opportunity to discuss your experience with you so that we can resolve this if you could please reach out to us.

Noté 5 sur 5 étoiles

Amazing

Dom from urban splash is amazing! Dealt with the flat quickly and professionally despite a few hiccups. Would definitely recommend

12 novembre 2024
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Réponse de Urban Splash

Thanks for your positive feedback, Attiya. We'll pass this onto Dom. -Beth

Noté 5 sur 5 étoiles

I’ve had an excellent experience with Urban Splash.

I’ve had an excellent experience with Urban Splash, thanks to Adele Doster, who represents the landlord. Adele has been absolutely wonderful - friendly, approachable, and incredibly efficient. She goes above and beyond to make the process smooth and stress-free, always responding promptly. It’s clear she genuinely cares about delivering a great service, and I couldn’t recommend more highly. If you’re considering Urban Splash, know you’ll be in excellent hands with Adele, David and the team!

10 décembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for taking the time to leave such positive feedback, Heather. We'll pass on to Adele & David. -Beth

Noté 5 sur 5 étoiles

Thank you urban splash

Throughout the process Urban splash maintained outstanding customer service. Special thanks to Dom who was really helpful throughout the whole process from start to end.

26 novembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your positive comment, Mohammad. We'll pass your feedback onto Dom. -Beth

Noté 5 sur 5 étoiles

Excellent agent service

Excellent agent service! From start to finish the process was seamless. A really good company. Dom is an absolute asset to Urban Splash and goes above and beyond for prospective tenants!

8 novembre 2024
Avis spontané
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Réponse de Urban Splash

Great to hear you had such a great experience with Dom, Zakiya. Thanks for your positive feedback. -Beth

Noté 5 sur 5 étoiles

Best Letting Agency So Far...

My overall experience is really great so far with Urban Splash. I was in touch with Dom who handled my account and made whole process very smooth. All queries are answered quickly. Best decision ever.

20 novembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your positive feedback, Kshetij, we'll be sure to pass this onto Dom. -Beth

Noté 5 sur 5 étoiles

Roisin Was Fab!

Roisin here at Urban Splash was amazing. So informative, quick and kind with their replies about my car parking enquiries. I had a space made for me within 1 week of first enquiring. Would recommend. :)

22 novembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks so much for your positive review, Jacob. We'll pass on to Roisin. -Beth

Noté 5 sur 5 étoiles

I had an exceptional experience

I had an exceptional experience and would highly recommend them to anyone looking to buy, sell, or rent property. From the start, they were professional, attentive, and genuinely committed to helping me achieve the best possible outcome.

Their communication was clear and consistent; I was always updated on every step of the process, which really helped reduce any stress or uncertainty. They took the time to understand my specific needs and preferences, which made the entire experience feel personal and tailored. Whether it was answering my questions, coordinating viewings, or providing honest and valuable advice, they were always ready to go above and beyond.
I couldn’t be happier with the outcome and the service I received.

22 octobre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your positive review, Andressa. -Beth

Noté 5 sur 5 étoiles

Huge thanks to Naomi Bitrus and the…

Huge thanks to Naomi Bitrus and the maintenance team at Urban splash for helping to replace my oven when I had an unfortunate incident. I am very thankful for everyone’s approach to help out and deliver the best service you could wish for. Thank you again Team xxx

28 octobre 2024
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Réponse de Urban Splash

Hi Monika, thanks for your positive feedback. We'll be sure to pass this onto the team. -Beth

Noté 5 sur 5 étoiles

Dom provided top quality assistance in…

Dom provided top quality assistance in helping me move into my first studio. He was very helpful, friendly and quick to respond with any questions and queries.

12 octobre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback, Malako. We'll pass this onto Dom. -Beth

Noté 5 sur 5 étoiles

Very pleasant place to live and Urban…

Very pleasant place to live and Urban Splash were great. They were very quick with response times both on email and phone. Dom was great, eased the move in process and was very good at communicating and providing support. Thank you

30 octobre 2024
Avis spontané
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Réponse de Urban Splash

Hi Farzana, thanks for your positive feedback. We'll be sure to pass this on to Dom and team. -Beth

Noté 5 sur 5 étoiles

Roisin was brilliant!

Just recently bought a car and needed to rent a parking bay. Called up Urban Splash and was put trough to Roisin who was absolutely brilliant! Quick responses via email with all necessary instructions, expedited the process for me and got it done same day so I could stop paying the visitor bay charges. Overall a great first experience :)

21 novembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback - we will be sure to pass this to Roisin. Rachel

Noté 5 sur 5 étoiles

David was very polite and attentive

David was very polite and attentive. It made our visit enjoyable. I learned a lot from the visit.

27 septembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your positive review, Thais. We'll pass this onto David. -Beth

Noté 5 sur 5 étoiles

Very fast responding and accommodating…

Very fast responding and accommodating team! Huge thank you to Dominic for being extremely helpful during the whole process (:

8 octobre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback Maria, we're glad to hear you've had a positive experience. Beth

Noté 5 sur 5 étoiles

Really happy with the service

Just moved in and the process was great. Dom was great at communicating with us which made the process really easy. He went out of his way to help find us a flat too which I was really grateful for!
We look forward to living here!

8 octobre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your positive review Holly, we'll be sure to pass on your kind words. Wishing you all the best in your new home. - Beth

Noté 4 sur 5 étoiles

Good response times, lovely on-site team!

We lived at Saxton for over 3 years and really enjoyed the experience. The on-site teams were especially helpful, shout out to Dom and Richard who takes care of facilities who always made our experience a breeze.
The site itself needs some updating and repair works which seemed to be slow to progress, but all in all, a pleasant place to live and Urban Splash were pretty good at response times.

20 novembre 2024
Avis spontané
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Réponse de Urban Splash

Hi Sophie, thanks for your feedback. We're glad you enjoyed your time living at Saxton and will pass on your thoughts to the team. Many thanks, Beth

Noté 5 sur 5 étoiles

Urban Splash

It was a very easy moving in process. Dom was super helpful and professional. Would recommend renting with Urban Splash it’s been a very pleasant experience so far :)

1 octobre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback Lauren we will be sure to pass this on to Dom. Rachel

Noté 5 sur 5 étoiles

8 Years experience of renting in Manchester Urban Splash Review

Fantastic Experience with Urban Splash!

I moved to Manchester from London in 2016 for university and have rented across 10 different properties during my 8 years here, both as a student and a working professional. With all that experience, I’ve learned that no tenancy is without its hiccups—that’s just part of renting! What really matters is how your letting agency handles those bumps in the road.
This is where Urban Splash truly shines. Of course, we had a few issues during our tenancy, but their response was second to none. The communication from the team was clear, they always followed up on our concerns, and they provided timely and effective solutions. And to top it all off, the property itself was absolutely beautiful!

I’d like to give special thanks to two wonderful people: Roisin from the admin team, who was always quick to reply and pointed us in the right direction with impeccable communication and follow-ups. And Terri, the Senior residential consultant, who handled all our concerns with professionalism and fairness, ensuring we felt supported throughout our tenancy. Both are absolute assets to Urban Splash!
We couldn’t have asked for a better experience and hope yours will be just as fantastic.

— Haaris and Josh

27 septembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your kind words, we will be sure to pass these on to the team and to Roisin and Terri_Lee. Rachel

Noté 5 sur 5 étoiles

Amazing experience!

Amazing experience!

Everything was super quick and Pete, Lindsay, Kelly and the rest of their team were great and helping us and speedings these up!

They were also very human, rather than the usual corporate vibe that you get when dealing with new offices 😊

7 août 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback - we will be sure to pass this on to the team. Rachel

Noté 5 sur 5 étoiles

Moved in couple weeks ago

Moved in couple weeks ago, the entire process has been very smooth and special thanks to Dom for all the help and responding quickly to questions. Been a great start to the tenancy.

19 septembre 2024
Avis spontané
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Réponse de Urban Splash

Thanks for the feedback we will be sure to pass the on to Dom. Rachel

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