Urban Splash Avis 

327
•
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

After having lived at Lakeshore Bristol for three years, my time here comes to an end. Throughout this time Christine, the residential Management team, and Maintenance team have been extremely helpful... Voir plus

Noté 5 sur 5 étoiles

We were looked after throughout our time with Urbansplash by Dom. He was extremely attentive over WhatsApp and helped with all of our questions. He made the moving process and logistics so much easier... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Roisin was incredibly helpful today. I called this morning to enquire about obtaining a parking permit, and by the end of the day, everything had been sorted and I had received my permit. Althoug... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great experience renting in Park Hill flats the past 2 years. Great location to be so close to the station and Norfolk Park pretty nearby. Felt peaceful even though it wasn’t far from the city centre.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'architecture

Écrit par l'entreprise

Urban Splash is a British company which regenerates decaying industrial warehouses, mills, Victorian terraced houses and other buildings.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

327 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(327)

53 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Boatshed sample sales

Wow what a fantastic event. This was extremely well organised and promoted by Lindsay.

The event was great and lovely to see how the Boatshed is a community of different companies linking in and supporting each other, which was also spread across to the wider estate.

4 avril 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback Jess - we will be sure to pass this on to Lindsay. Rachel

Noté 5 sur 5 étoiles

Very fast and personable service

Very fast and personable service in sorting out a parking space at my new building. Roisin got everything sorted in a couple of hours.

3 avril 2024
Avis spontané
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Réponse de Urban Splash

Hi Bob, thanks for your feedback we will be sure to pass this on to Roisin. Rachel

Noté 5 sur 5 étoiles

Excellent customer service provided…

Excellent customer service provided with all queries being promptly resolved by Roisin and the rest of the team. Made the moving experience as easy as possible.

28 mars 2024
Avis spontané
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Réponse de Urban Splash

Hi Marcus, Thanks for your feedback we will be sure to pass the to Roisin and the team. Rachel

Noté 5 sur 5 étoiles

I really loved the experience with…

I really loved the experience with urban splash, it was really professional and tension free. Dominic helped and guided me from start till the end, he was already to help me with any doubts or anything that needed clarification immediately in the whole processing. Thanking urban splash for their effort.

25 mars 2024
Avis spontané
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Réponse de Urban Splash

Hu Iren, thank you so much for your feedback - we will be sure to pass this on to Dom. Rachel

Noté 5 sur 5 étoiles

Naomi dealt with my maintenance issue…

Naomi dealt with my maintenance issue really quickly and efficiently - she always does, actually. Thank you :)

20 mars 2024
Avis spontané
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Réponse de Urban Splash

Hi Emily, thanks for your feedback we will be sure to pass this on to Naomi. Rachel

Noté 5 sur 5 étoiles

A great experience with UrbanSplash

Mr. Dominic at Urban Splash made the process so convenient, easy and wasted no time helping me acquire my new home. Getting a new home has never been this much easier.It was exactly as shown online. I am highly pleased and thankful.

9 février 2024
Avis spontané
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Réponse de Urban Splash

Hi Peter, thanks for your feedback we will be sure to pass this on to Dom.

Noté 5 sur 5 étoiles

What a remarkable company such lovely…

What a remarkable company such lovely people such amazing help wow I am speechless for words I mean THANK YOU so much I would recommend urban splash to anyone and everyone weather its residential or commercial urban splash is the key 🔑

14 mars 2024
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback Mark, really great to hear. Rachel

Noté 4 sur 5 étoiles

Urban Splash allowed myself and my…

Urban Splash allowed myself and my partner to find a safe home in a great location. They have been quick to respond to issues within the flat and are happy to help with any questions. We have enjoyed are year with them so far and look forward to the future. Thank you

5 mars 2024
Avis spontané
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Réponse de Urban Splash

HI Leticia

Thanks for your feedback - great to hear you have had a positive experience. Rachel

Noté 1 sur 5 étoiles

Awful Experience and Forced Eviction

I had the worst Landlord experience with US out of all of my tenancies.
They are extremely happy to take your money but offer 0 support in any sense. Months to respond to an email, phone lines never answer, and staff are frankly rude in my experience.
I was accused by US of allowing people to climb on nearby structures of the building, and that somehow lead to my early eviction? That is right, not me, but some people I knew?
When I was told I was being evicted I frequently asked why, but was refused any kind of information or feedback from US.
All in all, I was lied to, falsley accused, and illegally evicted from my home by US.
I would never even consider living in any US property ever again and would never recommend anyone else to.

1 juillet 2023
Avis spontané
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Réponse de Urban Splash

I'm sorry to hear your experience with us hasn't been up to scratch we take all feedback seriously and will be sure to look into this matter. Thanks Rachel

Noté 5 sur 5 étoiles

I have found my tenancy-renewal…

I have found my tenancy-renewal coordinator Adele to be extremely helpful and professional at all times, nothing ever seems to be too much trouble and she always answers my queries in a timely manner. I have been renting with Urban Splash for the last 4.5years and would highly recommend this service to anyone looking for a hassle-free renting.

26 février 2024
Avis spontané
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Réponse de Urban Splash

Hi Joanna, Thanks for your feedback we will certainly pass this on to Adeles, Rachel

Noté 5 sur 5 étoiles

I’ve been with urban splash just over 5…

I’ve been with urban splash just over 5 years and honestly I’ve had no problems what so ever. They have Always been rapid with responses and maintenances/repairs.

The staff are patient kind and considerate in any circumstance and I would personally like to give a great big thank you Aliceson Hurst! she’s been amazing throughout!

And secondly I’d like to Thank Dominic Mcrory for making my move out experience stress free. While working around me it took a load off me which I’m ever so grateful for.

Again I can’t thank your staff and their hospitality enough and I hope they get the praise they deserve. Sad to leave but left peacefully and happy x

Kind regards,

Simone weldrick

29 février 2024
Avis spontané
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Réponse de Urban Splash

Hi Simone, that's for your feedback we will be sure to pass this on toe Aliceson and Dom. Rachel

Noté 5 sur 5 étoiles

Adele Doster has been fantastic

Adele Doster has been fantastic! Always putting up with my ever changing plans and she’s been nothing short of fantastic.

26 février 2024
Avis spontané
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Réponse de Urban Splash

Hi Christian, many thanks for your feedback - we will be sure to pass this on to Adele. Kind regards Rachel

Noté 5 sur 5 étoiles

Always very professional and happy to…

Always very professional and happy to help.
Nicola is very efficient and replies to your queries right away.

20 février 2024
Avis spontané
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Réponse de Urban Splash

Hi Camille, Thanks for your feedback, we will sure to pass this on to Nicola. Rachel

Noté 1 sur 5 étoiles

Extremely disappointing experience

I’ve been a tenant of urban splash for multiple years at beehive loft in Ancoats, Manchester. While I’ve made many friends in the building as well as the building manager Carl who’s always gone above and beyond to help, I can’t say the same for the whole company. Trying to resolve anything and get an email response from head office takes several emails and 3/4 weeks at a time to get absolutely nowhere to repeat the whole process again. After months of trying to resolve an issue they make you an offer that they then retract as they’ve changed their minds. I recommend take careful consideration when choosing urban splash as a landlord as they’re happy to sign you up but once you’re in your lease, communication becomes extremely difficult and you become a number.

17 février 2024
Avis spontané
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Réponse de Urban Splash

Simon, thank you for your feedback, I'm sorry your experience with us hasn't been up to scratch please rest assured we will take this on board look in to this issue internally. Rachel

Noté 5 sur 5 étoiles

Fantastic experience

Fantastic experience. Smooth, quick and easy to move in, big thank you to Dom!

12 décembre 2023
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback - we will pass this to Dom.

Noté 5 sur 5 étoiles

Highly Recommended

This has been the smoothest move in process. Dom has been extremely helpful, communication has been great and everything was dealt with excellently on my move in day. Highly recommend Urban Splash.

6 février 2024
Avis spontané
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Réponse de Urban Splash

Hi thanks for your feedback we will be sure to pass this on to Dom, Rachel

Noté 5 sur 5 étoiles

Such a smooth move in process

Such a smooth move in process, Dom was really helpful getting things over the line hassle free

14 décembre 2023
Avis spontané
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Réponse de Urban Splash

Thanks Harrison - great to hear your had a positive experience we will feed this back to Dom. Rachel

Noté 5 sur 5 étoiles

Seamless experience thanks to Dom who…

Seamless experience thanks to Dom who was super helpful, knowledgable and always there for any questions!

3 janvier 2024
Avis spontané
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Réponse de Urban Splash

Hi Sophie - many thanks for your feedback we will be sure to pass this on to Dom. Rachel

Noté 5 sur 5 étoiles

Dom has been extremely helpful is…

Dom has been extremely helpful is helping me move out of the property even before my tenancy end-date. He’s proactive, calm, and empathetic.

22 décembre 2023
Avis spontané
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Réponse de Urban Splash

Thanks for your feedback Kamna - we will be sure to pass this on to Dom. Rachel

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